Flyg till Söul

Plus: perfect

Minus: nothing could have made this flight better

Plus: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Minus: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Plus: I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son.

Minus: Please see answer above. The aircraft should have been maintained.

Plus: Nothing

Minus: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Plus: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Minus: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Minus: I not get to go my flight, I couldn't get reimbursement

Plus: Crew were very good.

Minus: No vegan food available.

Plus: The crew was OK, but nothing special.

Minus: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Plus: The socks offered in business were comfortable and nice looking. The red wine was good.

Minus: The food was just average and the seat not too comfortable

Plus: Crew were excellent

Minus: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Minus: Time

Plus: Muslim food

Plus: Crew were very good.

Minus: No vegan food available.

Plus: Nothing

Minus: Everything

Plus: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Minus: N/A

Plus: Good selection of movies.

Minus: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Plus: The crews were pretty great!

Minus: The regulating of the temperature.

Minus: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Plus: Terrific hot breakfast in bus. class

Minus: Window did not darken like the others.

Minus: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plus: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Minus: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Plus: n/a

Minus: The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came.

Plus: The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris.

Minus: There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight.

Plus: Great and friendly crew

Minus: In-flight system had some problems and seats seemed a bit uncomfortable

Plus: The crew was perfect

Minus: No wi fi on the plane.

Plus: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Minus: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Minus: The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value.

Plus: Na

Minus: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Minus: - Leave in time - Working onboard entertainment system

Plus: All

Minus: Keep up the same spirit

Plus: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Minus: Only the other trip by air with Finair

Plus: Keep it up with great services. !! Thank you!

Plus: How great everyone was and smooth sailing.

Minus: Made sure the flight was not over booked.

Minus: Seat recline was broken- wouldn’t hold position.

Minus: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Minus: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Minus: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either

Plus: the seating was very uncomfortable i barely had any leg room

Minus: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Plus: Finnair is the best!

Minus: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Plus: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Minus: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Minus: Short and sweet

Plus: The crew was perfect

Minus: No wi fi on the plane.

Plus: The crew was astounding

Plus: Fast and easy.

Minus: The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement.

Plus: Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time

Plus: Very professional !

Minus: The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad.

Minus: I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark

Plus: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Minus: Movie options.

Minus: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Minus: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Plus: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Minus: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Minus: Short and sweet

Plus: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Minus: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Minus: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Minus: Boarding was crazy. Could not everyone in the gate area.

Plus: Loved the smooth ride.

Minus: Bathroom was pretty nasty

Plus: Information sharing by pilots and crew. Economy class leg room is good.

Minus: All good up to the level

Plus: KLM are our airline of choice. A great full-service carrier with impecable standards.

Minus: Nothing