Plus: "The crew with neither rude nor particularly welcoming."
Minus: "When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable."
Plus: "Seats were slightly more comfortable than Ryanair."
Minus: "Not making us bounce between gates 3 times because they didn't know where the plane was going."
Minus: "3 hours delayed due to a mechanical problem."
Minus: "I missed the flight and was not allowed to board even though there was time"
Minus: "The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage."
Minus: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Minus: "We had a 3 hour delay! I must be compensated"
Minus: "Hot boarding that was longer than the actual flight."
Plus: "All was ok"
Minus: "Flight delayed and slow boarding"
Plus: "The crew, welcoming, timing"
Minus: "Ticketing should have been better. They didn't have my name and couldn't print my boarding pass. I almost missed my flight, eventhough I was 2 hours early at the airport."
Minus: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
Plus: "The crew was welcoming and helpful."
Minus: "I had to purchase a change in ticket due to delay in first flight. Only take American Express or cash, which was difficult, not a credit card with a chip. Disappointing."
Plus: "Crew was nice and friendly"
Minus: "Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane."
Plus: "Det var medelbra, inte dåligt och inte bra."
Minus: "Något litet att äta och säten att fälla bakot något."
Plus: "Crew was great and the seats were very comfortable."
Minus: "Never had to take a bus to and from plane, so that was different."
Plus: "The overall was good, the flight was on time"
Minus: "The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding."
Plus: "Great cost, left and arrived about on time, super nice staff"
Minus: "Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time."
Minus: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"
Plus: "Leg space"
Minus: "Flight cancelled and replacement flight delayed, no offer of food or compensations"
Plus: "The crew are so helpful and friendly"
Minus: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Plus: "We actually made it to Stuttgart."
Minus: "Delayed in the terminal many hours only to board the aircraft and delay again. My entire delay in Barcelona was longer than my scheduled travel for the day. Also, Vueling seats are too close together compared to all airlines I have flown on. My knees were against the seat ahead of me."
Minus: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."
Plus: "Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain..."
Minus: "Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable"
Minus: "They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be."
Minus: "Rude attendant at the gate"
Plus: "Safe flight, good leg room"
Minus: "Delayed departure, delayed boarding"
Minus: "Flight was cancelled and I was not notified or rerouted."
Plus: "Although I booked a flight on what I thought was British airways it was some off brand airline: Vueling very disappointing to show up at Gateick to check in at BA and be redirected to the equivalence of Spirit airlines in the USA."
Minus: "It said British airlines and was a vueling airlines flight. I would equivalent this to booking a flight through Kayak on Delta showing up to Delta to check in and being redirected to Spirit airlines!! Completely misleading, just glad I didn’t have to pay for a vag as I would on Spirit. No water, snacks offered pretty bare bone airline!!"
Minus: "Couldnt get to Barcelona to board the flight.... any flight."
Plus: "Check in was easy."
Minus: "Aircraft was old and run down. The BCN terminal did not have enough seating and not knowing the gate until an hour before the flight kind of sucks."
Minus: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Plus: "Easy boarding and smooth flight."
Plus: "Price Allocated more leg room On time departure"
Minus: "Food and entertainment don’t apply to my trip"
Plus: "Comfort and friendliness of crew"
Minus: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Minus: "Your staff was so unfriendly and treated us like some cattle. I have missed my connecting flight."
Minus: "Everything was Ok, staff, ladies are elegant and pleasant. Planes are on time. Could not be better"
Minus: "Boarding was messed up. Paying for priority boarding then having the gate open the boarding area to all passengers created some heated words, plus people pushing ahead for boarding."
Plus: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Minus: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Plus: "An employee walked down the line, scanned tickets=fast process. The lines were designated by row seating."
Minus: "I'm 5'9" & knees hit the chair in front. No complimentary water or coffee. EVERYTHING was a charge. Broken armrests & other materials."
Plus: "Plane smelled terrible.. nothing complimentary."
Minus: "50 mins delayed with no apology."
Plus: "Professional, clean aircraft. Overall very good."
Plus: "Incheckning, ombordstigning och flygresan i sig. Trodde att det var ett bolag som easyjet,Ryanair, eller liknande, detta var mycket bättre."
Minus: "Inte ens vatten fick man. Lite sniket kan tyckas, men det vet man M-förslag nästa resa. Solarna är så klena att varje gång passageraren bakom rör stolen känns det i ryggen. Vi hade ett gäng barn bakom oss..."
Minus: "they left my lugage the delayed the flight for 2 hours, terrible services"
Minus: "The airplane seemed very old, worn, and tired. This makes us feel less safe."
On time, if delayed more than 30 mins free water. Whilst not Ryanair fault they are accountable for Heath and safety that includes keeping passengers hydrated
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
Be more flexible and resonable in these crazy pandemic times ... the only thing that matters to you is money money money ... so sad and pathetic
Jag missade flygplanen fast jag hade 55 mint tills den flyger
Otroligt dålig flygbolag , dolda avgifter man var tvungen att betala på flygplatsen och väldigt osmidig ombordstigning. Rekommenderar verkligen inte ryanair
Plus: "I wasn’t even allowed to board because of their huge lack of knowledge And misscommunication"
Minus: "I wasn’t even allowed to board because of their huge lack of knowledge And misscommunication"
Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"
Plus: "Duktig besättning"
Plus: "Personalen var mycket trevliga och snälla"
Plus: "never ever use this Momondo again"
Minus: "no customer service"
Minus: "1 hour late boarding, 20 min. Waiting outside in cold to get into the airplane and then 30 min. Circling around the city before landing"
Plus: "The price of the tickets was good."
Minus: "It’s Ryan Air you get what you paid for."
Minus: "The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable"
Plus: "Boarding was quick."
Minus: "Take off was almost two hours late."
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Minus: "Kommentar: åt ingen mat - underhållning"
Minus: "Long delay, lack of information."
Minus: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."
Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."
Minus: "Bagage charge"
Plus: "The crew at the airport were clued up and took action when they knew the flight was going to be delayed. They ensured everyone was checked in for the flight and boardring passes checked before gathering everyone in the correct groups so we could board quickly. Pilot got us there ahead of schedule!"
Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Minus: "a series of frustrating events, all of which i had to pay for, none of which were justified"
Plus: "We got there eventually"
Minus: "No updates on why we were late. Then checked us in after the time of them posted delay just to make I stand 20 minutes outside in cold enough temperatures that you can see your breath. Why bring us outside? Ryanair is horrible"
Plus: "The Ariel view of Malta through Gozo and the smooth landing"
Minus: "Crew consistently trying to sell you everything"
Plus: "though the plane is small the process of boarding is smooth & efficient"
Minus: "seating is small."
Plus: "We got there."
Minus: "Service was not great. The baggage allowance was lower than other airlines, forcing us to repack before we checked our bags. Checking in online was mandatory-something that wasn’t very noticeable in the email when we had a million other trip details to attend to so we didn’t and ended up having to pay a fee to check in. Ridiculous. My wife and I were not seated together even though I booked both tickets together. The inexpensive upfront price of the flight is not worth it since they will trick you into paying in other ways."
Minus: "Flight was late by 1 hr"
Plus: "Just the Flight crew...They were ok..."
Minus: "They kept saying my suitcase didnot fit the overhead compartment. I saw so many people with the same size bag...that didnot pay. I flew from Rome to Greece, back to Rome and, Lisbon Back And forth. I will think twice next time...When I fly to Europe next year..Flying Ryanair."
Plus: "Punctuality, quick check in procedures."
Plus: "The price and the female staff were gorgeous."
Minus: "Everything from start to finish at BCN."
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Minus: "I paid for my seats and the ask me to change next to the emergency door, something that i would never choose."
Plus: "The flight arrived, boarding was fine."
Minus: "The plane was hot and the stewardess made me keep my window open even though the sunlight got really hot. This seemed unnecessary"
Plus: "The fact that I won’t fly this airline again."
Minus: "We were delayed 1 hour on the ground in Dublin. The captain never addressed the passengers and the crew - despite being asked to allow passengers with tight connections to depart first - never allowed this to happen. Insensitive and uncaring. We almost missed a connection that would hav caused us to lose $7000. When the crew was asked to find out if we could make up time in the air they never came back with an answer. Thanks Ryan air - next time take a lesson from Southwest Airlines."
Minus: "Incredibly disorganized queue, 'Priority boarding' was ignored for everyone who purchased, then a nearly 2hr delay in a hot airplane."
Plus: "Low(ish) cost, no fuss actually made about baggage despite ludicrous amount of e-mails and instructions"
Minus: "Non-frills seats and boarding starts fairly late and then is a bit cumbersome."
Plus: "I got to my destination."
Minus: "We were charged almost 200 euros extra because we did not check in online (which we could not do because we had been traveling for 30 hours and did not have Wi-Fi in the air) and when we went to check in the receptionist was rude about the fact that we had not checked in, so we had to go across to a different counter to pay our fee, go back to check in at the first counter, and then was told we could not be seated together, when it turned out the flight was half empty. Besides all of this, the planes are not nice, you are only allowed one carry on (no personal item) and the seats are not comfortable. I thought we would save money but check in fees and ridiculous baggage fees made this flight cost more than a nicer airline."
Plus: "Staff good and flight on time"
Minus: "Cost of on board services"
Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."
Plus: "We checked in as soon as possible to try to get descent seats. However the assigned us two middle seats , one in the front of the plane and one in the back. It seemed like they were trying to give us the worst possible seats so that we would pay the extra to pick a seat. Almost all the other seats were open if we paid. We had already paid for priority boarding. Very disappointed."
Minus: "My husband and I flew with RyanAir 3 times in two weeks. This was the third time, and it was the worst! When we were about to board, a staff person approached us and said that out carryon bags (which RyanAir tags and checks, anyway) were too large. We'd carried the same bags with the same items in them for all of our flights with RyanAir with no issues. But this time, the staff insisted that we had to pay to check the bags. We removed items from our luggage and put them in our backpacks, which only made the staff upset because they were unable to charge us. One of the staff members began yelling at me and told me she was doing us a favor by not making us pay (though our bags were the right size and met the airline's standards). She told me to be quiet and not argue with the staff, otherwise she'd charge me. If this were in America, I would have spoken to her manage and filed a complaint. I don't know the process in Germany, so I let it be. I felt disrespected and angered. During the flight, I asked a crew member for a fork or spoon. He said he'd bring it to me in a minute. After 15 minutes, he had not returned with it, so I asked another crew member, who told me that there were no spoons or forks. I replied that the airline serves hot meals that require utensils and asked if I could have one of those. He insisted that the airline accounts for every utensil and refused to provide me with one. The woman sitting behind me leaned forward and handed me a spoon. She explained that another crew member had given her the spoon, though she had not asked for it. She was confused and now realized that the spoon was intended for me-- he'd handed it to the wrong passenger. This made it obvious that the other crew member had lied to me. Overall, this was one of the worst flight experiences I'd ever had. I would not recommend RyanAir to anyone, and would actively dissuade people from flying with this airline if asked for my opinion."
Plus: "It was a stress free journey. Which I will be doing at least 4 more times this year"
Minus: "I cannot think of anything. Except you can't buy duty free cigarettes on the trip anymore"
Plus: "The price was right but they sock it to you if your bag is over size or weight."
Minus: "You are only allowed to bring a small personal bag on board then check your carry on bag . The plane is old and used. They took forever to unload the bags and put them on the carousel."
Minus: "i realize you're a budget airline, but the flight was horrible. the seats were incredibly uncomfortable, and i could not recline them. the smell of the toilet was present in the entire plane. beverages (coffee, tea and water) should be provided for free, especially water. there was absolutely no organization in the airport in sofia, everyone just pushed and shoved to board. very poor experience."
Plus: "Crew. 1 small and 1 cabin bag for free. Much better then Wizz air."
Minus: "I HATE RYAN AIRs CHAIRS! I always fall asleep when I fly and then I am falling forward. After 1 or 2 hours flight I end up with nack pain, back pain and a grumpy mode."