Horrible experience at JKIA. Basic courtesy was lacking. Only the lady supervisor was pleasant and reasonable but it was too little too late for us.
Everything was satisfactory. I had a pleasant trip and the airline staff was very accommodating.
Plus: "Not satisfied"
Minus: "Need improvements"
Minus: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Plus: "The customer service and food were excellent."
Minus: "Next time I will fly business class for more space and comfort."
Plus: "Nice crew, 1 hr free WiFi"
Minus: "Significant delay on jetway, temps uncomfortable,"
Plus: "Nytt och fräscht"
Minus: "Maten kunde vart bättre. Och snabbhet i service"
Plus: "Liked comfort and srvice"
Minus: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Plus: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Plus: "Nice menue, friendly staff, very comfortable seats"
Minus: "food options exhausted pls tell ground catering to provide more food"
Plus: "Entertainment is very good"
Minus: "boarding hall was very small, food was below average for Qatar Airways"
Plus: "Service, seats, beds, food, entertainment, EVERYTHING !!!"
Plus: "Never spending too long waiting for anything."
Minus: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Plus: "Staff is friendly"
Minus: "The seats are tight and I am a slim person"
Plus: "Overall services"
Minus: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Plus: "The planes were nice and the crew was nice."
Minus: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Plus: "Great cabin crew"
Minus: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"
Plus: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Minus: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Plus: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Minus: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."
Minus: "The online check in system was down so we all had to line up to check in."
Plus: "In general the crew was very nice."
Minus: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Plus: "Love it. Newer airplane; state of the art high-tech."
Plus: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Minus: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."
Plus: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Minus: "Read on the left."
Plus: "Amicable staff"
Minus: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."
Plus: "Boarding and Seat comfort was good"
Minus: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Minus: "The food could be better."
Minus: "Food choices could be better."
Plus: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Minus: "Steep decline in food quality"
Plus: "The flight was short but the plane was well maintained and the crew was accommodating."
Minus: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Minus: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"
Plus: "Qatar has the most comfortable business class seats. Only Cathay are equally good. Food and drinks are first class. No doubt one of the best business class today."
Minus: "Bus from the gate to the aircraft. Although for business class it was a special comfortable bus."
Plus: "First class on a 45 minute trip doesn't give you time to enjoy the first class service of this flight. It has all the luxury of a long haul, including the full flat seat"
Plus: "The crew were excellent"
Minus: "The plane was too small and lots of turbulence"
Plus: "the comfort of the flight was very good."
Minus: "there could have been a little bit bigger portion of food."
Plus: "Excellent aiways"
Plus: "I like it."
Minus: "No problem"
Minus: "I had chicken three time on the flight. To spicy for my tastes. Even scrambled eggs had a hot sauce on them."
Minus: "Rudeness of check in staff Disorganized, slow and chaotic screening process for transfer passengers (only two machines for thousands hundred passenger) Near- or semi-illiterate ground staff"
Plus: "Leaving Doha was excellent"
Minus: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."
Minus: "The food was great but I think they really don't understand what an Indian or any other food is. Although food was cooked nice they names the dish with some Indian name and in India the provided combination is never offered"
Minus: "No entertainment"
Jag upplever att de gånger jag flugit Göteborg-Helsingfors, Helsingfors-Göteborg är det ofta förseningar. Har flugit ca 10 gånger feb-maj
Ända bättring skulle vara att kunna ge rätt gate på bordningen vid byte i Helsingfors ( var fel/ ändrat) både gånger 😉😊 (kanske inget med er att göra…) Annars jätte nöjd med alla fyra flyg med Finnair, trevlig och hjälpsam personal.
Bra Bolag! Ordning o reda
My flight was cancalled how can I give recension ?
Vi gick och ankom innan tidtabell. Fick ett glas blåbärssoppa ombord. Trevlig bestättning.
En av de bästa långresorna jag gjort fantastisk personal åker oftast 2-3 långresor per år och finnair delar första platsen med Emirates. Bra med slopad starksprit inget stök.
Business class crew was extremely helpful and pleasant. Breakfast likewise - tasty, healthy and substantial. All in all, the flight itself was great, so kudos to Finnair. What a contrast, then, to the pitiable Terminal 8 at JFK, where it was almost impossible to even find a seat (no exaggeration!) before security.
Food could be much better.
Best flight I’ve ever been on!!
Plus: "The seats were comfy and the pilots were skilled, food was average."
Minus: "The handles in between the seats could've been better by being able to be completely raised."
Plus: "The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality."
Minus: "Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft."
Plus: "Not a lot."
Minus: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."
Plus: "Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time."
Minus: "Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing."
Minus: "Entertainment system very slow and did reset itself several times."
Plus: "Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)"
Minus: "It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin"
Plus: "Clean plane, comfy seat"
Minus: "Chaotic boarding"
Plus: "Clean, relative new plane"
Minus: "More than 90 min late "due to late incoming plane" which caused me trouble when swapping to an other flight on arrival"
Minus: "Just det här flyget var varmt och det saknades möjlighet att sätta på fläkt. Maten smakade ganska kemikaliskt."
Minus: "2 н in plane, then tecnicans search and fix problems"
Plus: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Minus: "Limited controls on the entertainment."
Plus: "Well oiled service machine."
Plus: "I liked everything !"
Plus: "All good. Very hospitable cabin crew, great service."
Plus: "Seat, new plane, service"
Minus: "Amenity Kit could be improved, food was very good but could add more appetizer choices."
Plus: "The staff were exceptional , good food."
Minus: "Not really business class seats."
Plus: "Friendly crew. On time. Clean. Comfortable."
Minus: "All was fine."
Plus: "Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food."
Minus: "No leg room."
Plus: "the food provided under gluten-free food"
Minus: "I could not be given the boarding pass fir the last leg of my trip"
Plus: "The original flight was canceled, the stroller was taken away when boarded the airplane, and not seen until final destination. With a 1-year-old and 2 and a half year old, this was the worst ever flight. Take us 35 hours total travel time to get home with 2 small kids, it is a nightmare."
Minus: "The flight was cancelled and changed to 2 stops from one. We purchased a 1 stop flight because of the kids. In mid season a week before departure, we were notified about the change and it was impossible to get a same priced ticket so close to departure. We bought insurance but even with that was impossible. Looks like a scam. Very upsetting, messed up the whole thing."
Plus: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Minus: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."
Plus: "The food was surprisingly pretty good"
Minus: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"
Plus: "Liked this flight had exit row with lots of leg room for my 6'6' husband. As we requested"
Plus: "It was a short plane ride that was pleasant."
Minus: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."
Minus: "No seating available at the gate. People had to sit on the floor or stand"
Minus: "did not get to Helsinki in first place; flight from Warsaw to Helsinki canceled by Finnair (# 742) put in another plane, from other provider (LOT) going straight to Chicago; was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family paid for selected seats - money not returned selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider."
Plus: "It is misleading to review this as finnair flight. Not relevant"
Plus: "Plenty of food to eat. Snacks and lunch"
Minus: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."
Plus: "Liked the Airbus seating on Finnair better than American's Boeing 777 seating."
Plus: "great flight. Left on time. Nice crew. Ditto for food and movies"
Minus: "Sears always close together"
Plus: "It was an Iberia flight, sold by Finnair. Pretty full but I had two seats by window to myself. I really liked the personal entertainment system at each seat, with lots of choices for viewing and listening, plus usb port for charming my phone. Food was not bad for economy class airplane food. Crew was efficient."
Minus: "A bit cramped - could have used more leg room. But not the worst I've had."
Minus: "I had a seat on an aisle, which was good. But, the TV / video screen did not work. Luckily there wasn't a passenger next to me, and I used that screen. I told the steward, but never got help with the screen. I had to " Lean " for the 9 hours. The bathrooms became gross after 5 hours. I don't need to explain."
Minus: "Some food has too many preservatives, margarine served instead of butter."
Plus: "Finnair is always a pleasure and Helsinki is an attractive and well-run airport."