Plus: "Amazing crew. Seats comfortable"
Minus: "You need to have enough food to your guest. Food is not enough. I end up eating a cup of noodles at my entire trip ( Back and Fort ) not fun at all!!! Thanks"
Minus: "You need to have enough food to your guest. Food are not enough! I end up eating a cup noodles at my entire trip (Back and fort) not fun! At all! Thanks"
Plus: "Emirates is my airline of choice. They do everything well."
Minus: "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."
Plus: "The crew was nice"
Minus: "Better food and cooked throughly and better seat and more blankets."
Plus: "Food and services"
Minus: "Seating leg space"
Minus: "They charged us for the second bag checked in ??????"
Plus: "Seats were really comfortable, able to lean back further than most, with large screens and good entertainment options. Also liked that there were open areas on the plane that you could go stand up and stretch out for a while at."
Minus: "About halfway through the flight the bathrooms definitely needed cleaned. By the end of the flight they were disgusting, with toilets and sinks clogged and no tissue. I'm really surprised Emirates allowed this to happen, because everything else was great."
Minus: "More help for missing the flight."
Plus: "Amazing crew. Seat upgraded to business class. Superb service and comfort!"
Plus: "Entertainment choices are good"
Minus: "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
Plus: "The entertainment because it had almost everything."
Minus: "Flying for the first time.I think everything was excellent."
Plus: "entertainment was great!"
Minus: "Not much to eat for a vegan."
Plus: "Food Staff Service Aircraft"
Plus: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Minus: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
Minus: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"
Plus: "The stewardess were friendly enough. When the cabin got chilly I received another blanket. The complimentary beverages was nice. No chips though. The individual tv screen was a plus."
Minus: "Seat was not very comfortable. I couldn’t recline it back all the way to sleep. I was very dry and did not realize that there was water in the galley that I could have helped myself to. Not enough leg room for tall people like me without having to purchase it."
Plus: "The flight was smooth. Food was good."
Minus: "Long wait while taking off from Dubai."
Minus: "The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self..."
Minus: "Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air"
Minus: "Always spicy food"
Plus: "The food was good for economy"
Minus: "My seat was about 70% of the size of a normal one. It gave me back pain and shoulder pain as the wall encroaches into the seat space. Do not under ANY CIRCUMSTANCES take the window emergency exit seats. They charge you extra but don’t warn you that they are tiny. I am of relatively normal (althletic) build not overweight or unusually tall etc. They initially told me there were no other free seats so I ended up sat on the floor. Turns out there were free seats. They lied."
Plus: "Overall the experience was good! The Emirates team are thorough professionals."
Minus: "When we have connecting flights to other destinations, there should be a minimum time gap of 2 hours. We had only 1 hour and 25 minutes at Dubai to catch our India flight and our in New York started late by nearly an hour....worrying us! Though the delay was made good during the NY Dubai flight, there was no assurance from the Captain about this when we left NY....and we were doing calculations throughout the 14 hour flight!"
Plus: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
Minus: "There was a minor issue with bus availability at DXB once we landed. Other than that, the flight was excellent."
Plus: "The outstanding service of the flight attendants."
Plus: "I like the crew they were so accommodative"
Minus: "No comments"
Plus: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Minus: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."
Plus: "Emirates is my new favorite airline. Food was excellent, flight attendants were all friendly and professional, the seats were spacious, and there was a great selection of movies."
Plus: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Plus: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Minus: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Minus: "Boarding at Dubai was like a disaster"
Plus: "Service is fantastic and all the amenities. They pretty much think of everything. The warm towels at the end of the flight, the travel bag for the long international trips were perfect. The staff is very welcoming and helpful and we were in economy so I can only imagine what it must be like in First Class! Also the free entertainment is phenomenal- wide range of choice. We also enjoyed the outside cameras that help you see views from the outside. Pretty cool!"
Minus: "Little more leg room. When the chair in front of younreclines ot gets a little tight."
Plus: "Emirates is easily the beeeest airline out there. Their economy beats almost every other airline, and their rewards system is fantastic (truly rewarding -- I get free flights all the time for being a Skywards Silver member). The food is so much better than other airlines too. I ordered a vegan meal and their vegan meals over the past 6 years went from absolutely awful to incredibly delicious and gourmet. Their entertainment system is also the best Ive seen across all airlines. They have movies that are literally still in theaters, as well as old classics, comedies, horrors, tv shows, world movies in every language, audiobooks, meditation guides and more. The crew is totally accommodating. Happy to keep flying on Emirates for every flight !"
Minus: "I haaaate that there are no footrests. It literally makes the biggest difference. These flights are always so long and its impossible to sleep unless you have three or so seats in a row to yourself."
Plus: "It was very comfortable for a 14 hour flight."
Minus: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."
Plus: "Excellent all the way."
Minus: "When you fly from Dubai boarding is a disaster and staff is rude"
Plus: "Good connecting experience in Dubai."
Minus: "Comfort of seats could be better"
Minus: "When it is a very full flight and every seat is needed, the space for passengers is very tight."
Plus: "Cosmetics kit is of high quality. Airport pick up and drop off."
Minus: "Seats are not wide enough and uncomfortable for business class. Not many food options. TV remote is not intuitive. When seat is turned into bed, it is not 100% flat, and has some elevation. Cannot comfortably speak with co-passenger due to privacy board that doesn't come down fully. TV positioning is not ergonomical and co-passenger's TV screen is too bright when trying to sleep."
Plus: "Crew were great with looking after us. Got us a special meal even though we didn't order it ahead of the flight. Very impressed."
Plus: "The quiet flight I've been in , the crew were friendly and helpful"
Minus: "The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight"
Plus: "The crew was nice"
Minus: "Due to an accident the flight was redirected which I understand but when we landed in Bahrain it took four hour for Emirates to organize a hotel then we did not fly out until 15 hours latter on top of that there was no communication or assistance with connecting flights. I missed my connection and was charged another me to fly the following day. This could have been avoided with better communication."
Plus: "Entertainment and comfort are nice"
Minus: "Food quality and service were mediocre at best"
Plus: "The planes were very comfortable and the boarding was very well organized, especially for parents eith children."
Minus: "The crew wasn't very helpful and they were a little condescending."
Plus: "I was able to receive a vegan meal, though I didn't make an early request. The attendants were very kind and graceful. Thanks for the newspaper."
Minus: "Reliance on electronic entertainment"
Plus: "I was given an upgrade to business class as the flight was relatively empty :)"
Plus: "From Los Angeles to Dubai there was Airbus A380 and that was amazing with a lot of fun available like free wifi hundreds of movies etc"
Minus: "I like rvery thing so I can't say any thing every thing was good"
Minus: "The food was very poor, the staff hardly offer any liquids through out the flight."
Minus: "My screen was not working"
Minus: "Short term for the transfer"
Plus: "Did not like barking dog behind me, at all!"
Minus: "Food was bad, by far the worst I had ever eaten."
Minus: "The flight was delayed an hour, this happens frequently when I travel on LOT"
Minus: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Plus: "I WILL NEVER use LOT!"
Minus: "The crew is very lazy and slow. Boarding was a mess. These guys could barely speak and understand simple English (poor background) though it's an international flight.The food was also terrible. My luggage was lost and in 1 week was found all smashed and crashed and dirty. I WILL NEVER use LOT!"
Minus: "there is always a delay... the movies on the moniter needs to be updated..."
Plus: "Nothing to like in this Lufthansa flight."
Minus: "Boarding was delayed by 40 minutes. Flight delayed by almost an hour. And after departure crew informed us that they has some issues with catering and they will not provide with a regular service. Even tee was not available (they offerred juice, coke). They gave sandwich in a business class!"
Minus: "The Odessa airport is confusing for departure but good arrival area"
Plus: "Sitting by myself."
Minus: "Not being late by 4+ hours at my final destination and having to do one extra flight."
Plus: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Minus: "Leg space in the seat is very tight."
Minus: "The crew was rude."
Plus: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"
Minus: "the flight was delayed"
Plus: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Minus: "I wish there was a kid meal option"
Minus: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"
Plus: "Comfortable plane"
Minus: "The entertainment did not work for a number of passengers in my area. The system was restarted once, with no results. The crew did not seem to care. The food service was poorly coordinated."
Plus: "Everything was OK exept few things"
Minus: "When plane from Vilnius to Warsaw landed, passengers had to wait for 20 min. inside a plane for a bus. When bus arrived I had only 20 min. remaining till my connecting flight to Toronto.I managed to run to the right gate in time. But when I asked LOT employees to insure that my luggage is on a plane to Toronto too, I received arrogant answer that I have nothing to worry about... In Toronto I found out that there was no my luggage on the plane..."
Plus: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Minus: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."
Plus: "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."
Minus: "Flight was delayed"
Plus: "Entertainment was good"
Minus: "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"
Plus: "Not much."
Minus: "This is about as budget as you can get. Entertainment systems didn’t work, drinks were warm. Food was mediocre. Bathroom doors didn’t work, and the toilet seat wouldn’t stay up while using it! Yuck! Had to shuttle EVERYWHERE between flights, before and after. Crew was not attentive, and not so friendly either. Only good note was the young lady who checked our bags in Warsaw and helped get our seats together (after the airline messed the seat assignment up in the first place). Ugh. Worst airline I’ve been on."
Plus: "Good crew."
Minus: "The plane was late and somewhere along the line my luggage was lost. Either here or before that."
Minus: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."
Plus: "Nice crew and comfortable seat"
Minus: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("
Plus: "Crew was great. Food was good."
Minus: "No on-board entertainment."
Plus: "Helpful Crew"
Minus: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."
Plus: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Minus: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."
Plus: "the crew was friendly and helpful. it wasn't such a long flight and despite that, they still had smiles on their faces when you needed something."
Plus: "Plane is comfortable"
Minus: "Crew is not very friendly. Security personnel downright rude"
Plus: "Crew was very good. Plenty of food, and they came around often with drinks and water."
Plus: "Crew was very nice"
Minus: "Seat was broken and flight was delayed 45 min"
Plus: "Airplane was super old, no tv, food was horrible"
Plus: "The crew was very attentive."
Minus: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."
Plus: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Minus: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."
Plus: "food prices, all on time"
Plus: "I would not give 1 star. 0 if possible!"
Minus: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"
Plus: "The price was fair."
Minus: "They were very fussy about the weight of my carryon"
Plus: "Price, many food options"
Minus: "Never seen seats so close together."
Minus: "Kayak listing indicated this would be a 737, have wifi, power and in-flight entertainment. Plane was Embrair XR that had a whopping 10 rows of economy despite being a 7-8 hour flight over the Atlantic! No wifi, no power and the "entertainment" was an iPad with 10 obscure movies loaded on it. Seating was so limited, and online checkin so poor was stuck with a middle seat. Only positive on this flight was the friendly crew members. False advertising all around otherwise."
Plus: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Minus: "Nothing really."
Plus: "The price and the fact I could take a 23 kg bag without paying extra."
Minus: "The check in agent in Riga was very rude. There were two people ahead of me, and a regular line and a priority line. There was no one in the priority line. The first person was served. The woman at the priority line said, "Next," and the woman ahead of me approached, and was told it was the priority line. THERE WAS NO ONE IN THAT LINE. Having witnessed this, I did not approach when she said, "Next." She chastised me for this severely. I am hearing impaired and I was not sure what exactly she said, but it was completely inappropriate behavior. And when I have to pay for coffee, I don't expect it to be instant, and weak, and terrible."
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Plus: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Minus: "- on board WiFi -"
Plus: "Flight duration"
Minus: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Plus: "Fast and smoothy check in"
Minus: "After arrival to budapest not platformy ready and waiting over 10minutes"
Minus: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Minus: "not charge me for carry on luggage"
Minus: "Gate announcement was only a few minutes before cut off!!"
Plus: "Prices on in flight purchases"
Minus: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Plus: "We landed"
Minus: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Plus: "Friendly crew"
Minus: "Long check-in lines Seats uncomfortable"
Plus: "Ok flight"
Minus: "Comply with departure times"
Minus: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Plus: "Good airport . Punctual flight ."
Minus: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Plus: "The crew was really nice"
Minus: "1h30 delay for no specific reason is unacceptable"
Plus: "On time departure"
Minus: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Plus: "The price"
Minus: "The check in was not opened on time The bordibg was not possible on time"
Minus: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "The flight was overbooked so they took my wife of the flight"
Minus: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Minus: "Extra charges. £35 to check bags in"
Plus: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Minus: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Plus: "Cheap fare"
Minus: "No entertainment"
Plus: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Minus: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Plus: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Plus: "Flight was on schedule"
Minus: "No free drinking water"
Minus: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Minus: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Plus: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Plus: "The staff was fine. We arrived on time."
Minus: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Minus: "Everything. Worst service I have ever seen on a flight."
Plus: "Wizzair suggestion to compensate us"
Minus: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Plus: "nice servers"
Minus: "no kosher food for free"
Plus: "We arrived safely"
Minus: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Minus: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Minus: "The flight is late from tlv to luton and from luton to tlv."
Plus: "Actual in-air flying experience was smooth."
Minus: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Plus: "Friendly staff members"
Minus: "They didn't have blanket and it was very cold.."
Minus: "I didn't eat No entertainment"
Minus: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Plus: "Ombordstigning gick smidigt och trevlig personal."
Minus: "Alldeles för trångt och budgetsäten."
Plus: "The crue was excellent."
Minus: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"
Plus: "only good for short flights....the price.."
Minus: "not comfortable seats"
Minus: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"
Plus: "The seats are big enough even though they do not lay back BETTER than British Airways it really is !"
Minus: "The flight attendant needs to be more friendly and clear speaking in English language"
Plus: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Minus: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."
Tack för allt, det var en fantastisk resa
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
Plus: "Nothing no drinks, food entertainment nothing"
Minus: "No services and not polite"
Plus: "Seats were comfortable, crew courteous"
Minus: "Good value for money"
Minus: "4 hours late - no communication Rude flight attendants"
Plus: "The crew in the aircraft were good but the ground services were poor"
Minus: "The ground staff should respect travelers. And they should look to customers satisfaction more"
Minus: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Minus: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Plus: "Crew amazing .. seats not comfortable"
Minus: "Delayed boarding .."
Plus: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Minus: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Plus: "Customer service is awful I will never fly Pegasus again"
Plus: "On time"
Minus: "Food abd more comfort flight"
Plus: "The crew was fine."
Minus: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Plus: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Minus: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Plus: "Cheap price with basic seats but all in good order and plenty of leg room"
Minus: "The check in processes was very very slow"
Plus: "I may never travel with this airline"
Minus: "I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it"
Plus: "The flight was ok"
Minus: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."
Plus: "The flight was on time."
Minus: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Minus: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Plus: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."
Minus: "They stole my money"
Minus: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."
Plus: "From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time."
Minus: "Late Irritably staff No food"
Minus: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Plus: "Professional crew paying fit"
Minus: "Paying for drinks"
Plus: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Plus: "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Minus: "Boarding was delayed due to late arrival"
Minus: "Airline stuff was bad in palne which not care about undisable boy was travel with me"
Minus: "Old plane"
Minus: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Plus: "The flight itself went smoothly"
Minus: "I expected to atleast get a glass of water"
Plus: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"
Minus: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."
Minus: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Minus: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Plus: "it's fine. It gets you from point A to point B."
Minus: "It's almost outrageous that they don't give water."
Plus: "Was first to check-in and received exit-row seat with its extra leg-room."
Minus: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Plus: "Nothing in particular"
Minus: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"
Minus: "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."
Minus: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."
Minus: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Minus: "Delay. No apologies not even one."
Minus: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."
Minus: "not direct fligth"
Plus: "The actual flight to Turkey was ok. nothing horrible happened."
Minus: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."
Minus: "The long hours of waiting caged in the plane with an announcement every 5 mins that we will takeoff soon it was a round trip had 2 hours delay while going and 2 hours while coming back. The plane wasn't clean. Im not using that airline anymore"