One crew member was particularly rude and officious
We have to be 45 five minutes waiting inside the airplane beca something happens in Marsella with the air control.
They don't allowed me to travel because wizz said you don't have flight ticket
I like your spacious seat where you can sit comfortably and stretch your feet. For some passengers like me I most often prefer my wife to sit by me which would have not been possible but for a kind fellow passenger who offered her seat and ato to wise Waitress who convinced her. Do you extend your services to Liberia, West Africa? If so, my wife and I would like to book in October for Monrovia, Liberia, West Africa
Eveything as expected, professional and on schedule
The crew was exceptionally kind. Communication in terms of gate changes could be better
Plus: "Professional and safe"
Minus: "Better boarding (lines too long)"
Minus: "Lower the aircondition temp, it was hot in the plane during flight"
Minus: "Weirds sounds near first rows -- like compressor working or something"
Plus: "crew and boarding was nice"
Minus: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Minus: "Flight was late abolutnie 1 hour"
Plus: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Minus: "Boarding was a little slow and we were somewhat late."
Minus: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Plus: "Good airport . Punctual flight ."
Plus: "On time without any delay"
Plus: "On time departure"
Minus: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Plus: "Everything went to plan and we were very happy"
Plus: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Minus: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Plus: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Minus: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Minus: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Plus: "The price"
Minus: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Minus: "2 hrs late and we missed all our following connections as a result."
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Plus: "Pilot flew well Cup Noodles available to buy"
Minus: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Minus: "It a good option, a good price, i will fly again"
Plus: "Pleasant staff."
Minus: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Plus: "The staff and flight were top knotch . Could not fault them ."
Minus: "Nothing to dislike ."
Plus: "Standard service , even was late come almost in time"
Minus: "Was a bit late"
Minus: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Plus: "Flight left on time"
Plus: "The crew are always lovely,very professional,helpful and make us feel welcome"
Minus: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Plus: "grea air line always on time staff are friendly"
Minus: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Minus: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Plus: "Cabin Crew and Pilot did their best"
Minus: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Plus: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Minus: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Plus: "Arrived only slightly delayed"
Minus: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Plus: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Minus: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Plus: "Everyone was really friendly and accommodating to my needs"
Minus: "40 minutes late taking off - sitting on the plane"
Plus: "nice servers"
Minus: "no kosher food for free"
Minus: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Plus: "We landed in one piece"
Minus: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Minus: "I didn't eat No entertainment"
Plus: "The weather was nice."
Minus: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."