Flyg till Mykonos

Plus: It was an uneventful flight. The entertainment system worked well and food was good.

Minus: The lights kept coming on every few minutes making sleep nearly impossible.

Minus: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Plus: Great staff , amazing dinner, and the entertainment screen size was best

Minus: Seats could be a little bigger

Minus: I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have.

Plus: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Minus: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Plus: Friendly crew, smooth take off and landing and generous on things to eat and drink.

Minus: None. Keep up the good work.

Minus: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Plus: The crew was friendly and helpful.

Minus: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Plus: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Plus: The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.

Minus: The offer of wine. The wifi options.

Plus: Excellent

Minus: Swiss air returned my bagage damaged and there is no way to report it!

Plus: Smooth flight for the most part.

Minus: Better food choices. Better communication and better boarding procedures by rows or groups.

Minus: Movies

Plus: Helpful crew Good food

Minus: Our luggage came back damaged and open !

Plus: Comfy seats in United Polaris

Minus: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Plus: Smooth flight for the most part.

Minus: Better food choices. Better communication and better boarding procedures by rows or groups.

Minus: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Plus: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Minus: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Minus: Movies