Flyg till Rhodos

Minus: Not being able to choose my seat on a 500€ return flight is a joke.

Plus: Pretty much nothing

Minus: A sealed blanket and a better customer service

Plus: I liked the (free) upgrade to Premium Economy.

Minus: Food was ok but I recommend including a small salad with dinner.

Plus: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.

Minus: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off

Plus: the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special.

Minus: Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle.

Plus: service and timing were great

Minus: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.

Plus: The crew reacted good to the change of plane

Minus: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Plus: The plane itself was beautiful and the seatback entertainment was serviceable.

Minus: Boarding was an hour late for no discernible reason, food for a nine hour flight was for pay only at about eight dollars a sandwich, crew was rude, and seats were very uncomfortable and close. I would never fly this airline again and will tell my friends to avoid it.

Plus: Value for money

Minus: Boarding process really needs to improve. There is usually a chaos during boarding

Minus: Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!

Plus: Seat comfort , modern plane

Minus: The boarding process was ridiculously disorganized . People were not boarding according to their group numbers and there were many unnecessary delays / hold ups . My baggage was lost for over 4 days (it still hasn’t arrived on October 24. I landed on October 20). With little to no communication on it status or refund on all the baggage fees I was made to pay.While the crew was pleasant , price point attractive and plane modern, These factors are enough to deter me from choosing this airline in the future

Minus: Norwegian was unwilling to refund flight to and from Rome in the height of the Coronavirus pandemic.

Plus: Great service, love being able to order food and drinks from the in seat computer.

Minus: Nothing really.

Plus: Customer service was horrible in Rome

Minus: Train people and dont give people our seats even when we paid for them

Plus: Entertainment

Minus: Seats

Plus: Great crew n comfort.

Plus: The crew was super nice and the seat was great

Minus: For the price i got the ticket i couldn't asked for more. Thanks a Million

Plus: Very efficient.

Minus: Better airflow in cabin, letting you know about meals before getting to plane.

Plus: All in time

Plus: All in time

Plus: Yes

Plus: The flight crew were amazing and had lovely gifts for our daughter

Minus: the flight was late and no food or drinks were available without paying rather high prices

Plus: Early morning flight so left on time and arrived early. Staff excellent.

Minus: Seats are grim like most European carriers in coach...