Flyg till Sydafrika

Plus: New airplane was comfortable and clean. Food was just okay.

Minus: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Plus: Large space

Minus: Bording

Plus: Average

Minus: Everything was great!!

Minus: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Plus: Muslim food

Minus: It's KLM. What else do you need to know.

Minus: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Minus: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Plus: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Minus: Seat recline was broken- wouldn’t hold position.

Minus: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Plus: No comments.

Minus: No comments.

Plus: Amazing service. Incredible comfort.

Minus: Nothing

Plus: Crew was amazing

Minus: As such everything was fine.

Plus: Crew

Plus: The crew were very good. Seats were small.

Plus: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Minus: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Plus: Wasn't awake, can't say

Minus: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Plus: Clean aircraft.

Minus: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Minus: Everything!

Minus: More entertainment options

Plus: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.

Minus: Entertaintmebt was poor, and quality of screen was bad

Plus: comfortable

Minus: The Seats were really old and no new movies

Plus: Food varieties are not that good

Minus: Make the food quality, quantity and varieties to be improved

Plus: Yes, the crew were nice and amazing

Minus: Serve warm food not cold

Minus: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.

Plus: Large space

Minus: Bording

Minus: The toilets were filthy. The tv touch screens didn’t work

Plus: Muslim food

Plus: Planes were on time and connections made.

Minus: One bag delayed as not put on flight and food could be better.

Plus: Services is good .

Minus: Food can be better

Plus: Great crew.

Minus: Ran out of business class meal. Substituted a Econ class.

Plus: it's nice to be on the same plane all the way to the US va flying through Europe or the Middle East and switching

Minus: old airplane had no power point at the seat

Minus: I am tall, and I did not have a favorable seat. Many think all tall people like the aisle seat

Plus: Cattle car

Plus: Amazing crew

Minus: Entertainment

Minus: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Minus: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Minus: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Plus: Take off was quick, as well as deplaning

Minus: the little cornbread cake was pretty bad.

Plus: Nice crew, good food.

Minus: Both bathroom were not working in business class area.

Plus: Confort and kindness

Minus: It was too cold

Minus: Delay due to strike

Plus: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Minus: Flight was delayed, had to run to my next connection flight.

Plus: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Minus: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Minus: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Plus: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Plus: Crew memebers

Minus: Nothing

Plus: Crew is excellent

Minus: Delays and we had to actually run for the connected flight

Plus: The crew was Excellent

Minus: There is to many delays in the night flights, this should be improved.

Plus: NA

Minus: NA

Plus: Take off was quick, as well as deplaning

Minus: the little cornbread cake was pretty bad.

Plus: Nice crew, good food.

Minus: Both bathroom were not working in business class area.

Plus: The crews were pretty great!

Minus: The regulating of the temperature.

Minus: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Minus: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Plus: Great and friendly crew

Minus: In-flight system had some problems and seats seemed a bit uncomfortable

Minus: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Plus: The crew and the food were great!

Minus: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Plus: Entertainment system

Minus: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Plus: So welcoming and so caring

Minus: Food

Plus: Perfect

Plus: Great crew and amazing food.

Plus: The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good ..

Minus: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plus: Flight and the crew!

Minus: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Plus: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plus: Confort and kindness

Minus: It was too cold

Minus: Swiss air returned my bagage damaged and there is no way to report it!

Minus: Better choice of movies and classical music

Plus: The crew was friendly and helpful.

Minus: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Plus: Crew were very nice and accommodating. Chocolate always appreciated!

Minus: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Minus: Flight was delayed for 4+ hours

Plus: The crew was OK, but nothing special.

Minus: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Minus: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Plus: The crew was perfect

Minus: No wi fi on the plane.