Eveything as expected, professional and on schedule
I voli sono sempre in ritardo.
Plus: "Seats are ok but unable to recline"
Minus: "Keep up the good work"
Plus: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Minus: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Plus: "We had an eventless and safe flight and it was not too cold on the plane."
Minus: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Plus: "Budget friendliness"
Plus: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Minus: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Plus: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Minus: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Plus: "Once boarding started it was very fast and flight left shortly after"
Minus: "Seats are very uncomfortable"
Minus: "Both flues were really delay really disappointed"
Plus: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Minus: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Minus: "Seats are terrible."
Plus: "On time departure"
Minus: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Plus: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Minus: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."
Minus: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Plus: "The Check in was nice and polite"
Minus: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Plus: "Got me to where I was going and the airline stewards were polite and helpful."
Minus: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Plus: "We got to our destination."
Minus: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Minus: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Plus: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Minus: "Everything was good"
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Plus: "Everything was on time, no delays. Polite crue. Easy boarding."
Minus: "The seats are not comfortable at all"
Plus: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Minus: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Plus: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Minus: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Minus: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Plus: "Space. Priority Boarding"
Minus: "Strong bad smell. One hour late for departure."
Minus: "It a good option, a good price, i will fly again"
Plus: "The staff and flight were top knotch . Could not fault them ."
Minus: "Nothing to dislike ."
Plus: "Cheap with early booking"
Minus: "No food, even free coffee."
Plus: "Flight left on time"
Minus: "hot on the plane"
Minus: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Plus: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Minus: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Plus: "cheap, on time"
Minus: "no reclining chairs, no free water"
Minus: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Minus: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Plus: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Minus: "seats could be a bit more comfy"
Plus: "Friendly staff members"
Minus: "They didn't have blanket and it was very cold.."
Minus: "Basic flight. Rude crew and late flight"
Plus: "Ombordstigning gick smidigt och trevlig personal."
Minus: "Alldeles för trångt och budgetsäten."
Plus: "It was simple, every thing was fast in the airport."
Minus: "Small airplane it was a bit choked."
Plus: "The don't say the truth"
Plus: "The seats are big enough even though they do not lay back BETTER than British Airways it really is !"
Minus: "The flight attendant needs to be more friendly and clear speaking in English language"