|Flyg ankommer till||Guadalajara Miguel Hidalgo|
|Flyg avgår från||Sverige|
Plus: the crew was nice
Minus: Seat confort on long flights, leg rooms,
Plus: They considered my reguest of vegiterian food.
Minus: I have no complaints.
Plus: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport
Minus: No downsides at all
Plus: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.
Minus: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.
Minus: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.
Minus: original, non-stop flight was delayed by 6 hours; was able to get rebooked to another flight but was still 2 hours delayed and my bag arrived another 2 hours after me, ending in a 4 hour delay over all. paid for a non-stop and ended up with a layover.
Plus: The A/C worked, that's about all
Minus: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.
Minus: Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?
Plus: Good boarding process. Friendly flight attendants.
Minus: Its a long, long flight so can't really complain too much. Overall, it was a good flight.
Plus: Crew was awesome. Always available if needed
Minus: Food was just ok. Could have a little more movie selection
Plus: Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way
Minus: lost baggage
Plus: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.
Minus: Transfer point needs upgrade.
Plus: The service
Minus: The food.
Minus: I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable.
Minus: The flight was cancelled and had to be rerouted on United Airlines.
Plus: All good
Plus: Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options.
Minus: Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler.
Minus: lost baggage
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