Flyg till New York (delstat)

Plus: Quick boarding

Plus: Crew except one were friendly. Best landing ever in St. John’s. Flights on time.

Minus: Seats are very uncomfortable. No food selection on last flight and flight attendant was reluctant to be helpful about it.

Plus: The flight attendants were fabulous on this flight.

Minus: Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!

Minus: Flight was unable to land in Vancouver due to aircraft problem, and diverted to Seattle. Spent the night there; still waiting to get back the next morning. Serious disruption of business day for my wife and me as a result.

Plus: economy plus seats were nice, great movie selection, especially international movies

Minus: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plus: Food was great, enjoyed watching videos, staff very profession and friendly.

Minus: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Minus: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Minus: When its rain we shouldn’t walk to the air plain

Minus: Nothing they could have done but screaming baby for hours was.most unpleasant

Plus: The overall experience was okay, no food service and seats were not super comfy.

Minus: More leg space for a long flight and free snacks.

Plus: Crew great. Seats were tough.

Plus: Flights were on time

Minus: Crews were rude, no free snacks, they even charge you for headphones

Minus: Better entertainment selection

Plus: on time; boarding was smooth; leg space was good

Minus: wifi was not working; food was below average; movie selection options poor

Minus: The seat didn’t recline and the entertainment didn’t work

Minus: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Minus: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.

Minus: The app and trying to find boarding details prior.

Minus: Departure was slightly late (passengers still exiting the plane when gate was called)

Plus: The crew wasn’t very friendly and there’s very little legroom.

Plus: The crew was nice

Minus: We were boarding later than expected Which caused some stress with connection flight

Plus: Not a lot.

Minus: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Plus: Great service and yummy food.

Minus: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plus: Comfortable

Plus: Crew allowed me to change seats to get two empty seats by the window that were available.

Plus: The crew was so friendly

Plus: Friendly crew

Minus: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Plus: Seat was very comfortable. Crew was great.

Plus: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.

Plus: About as good as they come.

Minus: Nothing.

Plus: Excellent

Plus: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Minus: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Plus: FA were ok

Minus: No entertainment

Plus: Easy boarding, our connecting flight was at the same gate!

Minus: Would always love more room in comfort class.

Minus: crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER.

Plus: Every was great, honestly

Plus: Yes

Plus: WiFi entertainment

Minus: Power outlets

Minus: Able to choose own seats

Plus: Plane was good except the seat which was hard and not reclining enough and headset was “hard to hear”. Services were good but food (meals) were awful.

Minus: Need to look for better chef or food provider

Plus: Everyone on the crew was very friendly, even for a short flight.

Plus: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Minus: See above

Plus: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Plus: Great service.

Minus: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Minus: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Plus: Nothing

Minus: Everything

Minus: The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Minus: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Minus: crew seemed a tad sour. came around with morning tea but without proper cups. attendant seemed annoyed when my neighbor asked for a paper cup in lieu of the plastic juice cup he already had. not a big deal but kinda weird

Plus: Premium economy is a great way to travel

Minus: Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!

Plus: The entertainment was good

Minus: The space in the seats are very small for such a long trip

Plus: Crew was very nice

Minus: Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen.

Plus: The seat cushion had no support. I felt like i was sitting on seat supports

Minus: Thicker seat cushion would be more comfortable.

Minus: First plane was newer, 2nd plane was older.

Minus: Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!

Minus: Seat cushions

Plus: Crew

Minus: The plane was really old and all broken

Minus: Airline thinks of ways to charge extra for everything.

Plus: Brand new planes, or just in really good shape

Minus: The food and the legroom

Minus: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Minus: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Plus: The crew was very attentive. They constantly made sure we were hydrated and comfortable.

Plus: Crew great. Seats were tough.

Plus: Although I was in Economy, I got a window seat with no one next to me, which made things a lot less cramped.

Plus: Seat was both comfortable and spacious. Crew were very attentive and personable.

Minus: Really great flight. Can’t say enough about it.

Minus: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Minus: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Minus: Security in Frankfurt - long lines

Plus: Crew was amazing.

Minus: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.

Minus: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.

Minus: It left at a bad hour of the day

Plus: The bording was quick and easy. There was enough legroom.

Minus: There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip.

Plus: Punctuality and professionalisms were at the best

Minus: All ok

Minus: The app and trying to find boarding details prior.

Plus: The crew was amazing!

Minus: Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.

Plus: The crew reacted good to the change of plane

Minus: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Plus: Usual faultless KLM experience

Minus: Nothing.

Plus: very nice crew

Minus: my bagfage was lost

Minus: Everything was OK

Plus: The crew.

Minus: The time between flights.