Flyg till Kansas City

Plus: crew was pleasant

Minus: boarding was chaotic

Plus: Professional crew

Minus: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.

Plus: food good

Minus: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Minus: Helpful flight attendant, kind check in attendant

Minus: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.

Minus: The Florence Airport has difficulty with baggage. Had to wait for over an hour.

Plus: The crew reacted good to the change of plane

Minus: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Plus: Loved everything! Including the food.

Minus: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Plus: It got us to Atlanta on time.

Plus: The crew was lovely and friendly, very pleasant to fly with.

Minus: Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye.

Minus: Better space. Better service. Terrible directions

Minus: Food, at least for first class.

Minus: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Plus: Crew was great. Flight was clean.

Minus: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.

Plus: Yes

Plus: crew was pleasant

Minus: boarding was chaotic

Plus: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Minus: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Plus: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Minus: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Plus: The crew was nice. The seats were ok.

Minus: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.

Minus: This airline is borderline budget airline even in business class.