Flyg till Montreal Flygplatsen Montréal-Pierre Elliott Trudeau

Plus: The plane ✈️ itself the attendants . The entertainment on board. Really great

Minus: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Plus: Confort and kindness

Minus: It was too cold

Plus: Everything perfect and arrive to destination on perfect time.

Minus: All positive.

Plus: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Minus: Move the drapes a few more inches back.

Plus: Comfortable

Minus: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Plus: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Minus: Honestly nothing I was really happy with my flight!!!

Plus: Vegetarian option of the food. Constant hydration

Minus: WiFi

Plus: UP TO THE MARK I EXPECTED

Minus: A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE

Plus: too crowded , not organised enough

Minus: organisation

Minus: Flight keft 35 min kate and boarfing was very slow and disorganized

Plus: Nothing

Minus: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Plus: Seats were comfortable. Entertainment system stopped working part way through

Minus: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Minus: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.

Plus: UP TO THE MARK I EXPECTED

Minus: A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE

Plus: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience