Flyg till Ontario

Plus: the seat was comfortable, the cabin temp was perfect, and the views were incredible

Plus: The crew were very nice and helpful.

Minus: Providing a small snack would be great. Also the sears are extremely small so when the person in front of you reclines their seat all the way it induces a claustrophobic feeling and really limits your space. I suggest limiting the degree of reclining to not be as deep.

Plus: Our crew were wonderful - attentive, very pleasant, and helpful. The cod was very good and I enjoyed my meal. The seats wer comfortable. I also enjoyed the Icelandic movie "Let Me Fall".

Minus: For an 8-hour flight, it would have been nice to have more of a foot rest; something that would raise my legs more. However, the seats were comfortable.

Minus: The seats are too hard to sit in for more than an hour or two, and would sometimes not stay reclined. There were no free snacks or food, and it was a five hour flight.

Plus: Crew was friendly, booked seat was good.

Minus: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Minus: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Minus: Maybe not BA fault but immigration wait at jfk was 11/2 hours!

Minus: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Minus: Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel

Minus: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Minus: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Plus: Newer plane, crew was amazing, seats were adjustable

Plus: let me wait for next flight 24 hours later

Minus: getting me on my flight and let me wait for 24 hours

Plus: The flight attendants were fabulous on this flight.

Minus: Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!

Minus: We parked at the furthest possible gate in international. Ridiculous walk!!

Minus: In-flight entertainment had technical issues.

Minus: The app and trying to find boarding details prior.

Plus: The crew wasn’t very friendly and there’s very little legroom.

Minus: Boarding was awful

Plus: The flight crew were amazing and had lovely gifts for our daughter

Minus: the flight was late and no food or drinks were available without paying rather high prices

Plus: No problems

Minus: More comfortable seats

Plus: It was a flight.

Minus: The glory days of the airlines are gone.

Minus: We waited a long time for Get checked bags to be brought out for pick up

Minus: Well the delay was the whole problem, so as of 11:17 I am still in Chicago. Nothing against Chicago but I didn’t pay as much as I did to stay here.

Plus: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Minus: Uncomfortable cramped seats, USB port on seat-back video display does not charge a connected device.

Minus: It’s very very poor and flight radar is below average

Plus: Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever.

Minus: Honestly nothing. From start to finish great time.

Plus: Great flight

Plus: Nice and attentive crew.

Minus: Seats not comfortable in premier economy.

Minus: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Plus: Everything! The service was exceptional!

Minus: The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Plus: crew was friendly

Minus: seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!

Plus: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Minus: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Plus: The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Minus: Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Plus: Seat was comfortable

Minus: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps

Plus: Crew was nice, seats were comfortable

Minus: I enjoyed the flight

Minus: Outstanding

Minus: Great service, friendly team and most importantly great food

Plus: Everything

Plus: Everything

Minus: None

Minus: Could be better, say, like with Singapore Airlines..

Plus: Not a lot.

Minus: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Minus: Boarding process could have been smoother

Plus: No food served in economy on a transatlantic flight!! Who even knew that was possible? Surly flight attendants.

Minus: See previous reply

Minus: More choices in the meals for purchase

Minus: Plane was late. Boarding was confused (they announced and sent a test of a gate change but then had some of us board from the original gate. There was a lengthy delay after boarding. We sat on tarmac for 1/2 hour or more. People stressed due to short connection times in Iceland. Pilot made up most of the time by going faster so that was nice. But chaotic and running thru terminal and then customs in order to make it to connecting flight, Were put on a bus (about 30 people) to the plane which had already pulled away and was on tarmac.

Plus: The crew was very attentive. They constantly made sure we were hydrated and comfortable.

Minus: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Plus: Good seats and smooth flight

Minus: No free snacks

Minus: Maybe not BA fault but immigration wait at jfk was 11/2 hours!

Plus: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval

Minus: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Minus: Delay due to strike

Minus: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plus: Food and service

Plus: Crew was amazing

Minus: Seats are too close together

Minus: Late

Plus: Everything was perfect! The crew always ready to serve us!

Minus: Perhaps, update media features! A small corner for children to keep them "busy".

Plus: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.

Minus: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off

Minus: The entertainment choices needs updates and more varieties I believe.

Minus: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy

Minus: Departure was slightly late (passengers still exiting the plane when gate was called)

Plus: crew was verry good

Minus: more pading for the seats

Plus: Everything was very good except that it would be nice to include a small free snack with the drink, ie. Pretzels.

Minus: The worst part was that we waited an hour for our luggage afterwards. This caused us to almost miss our ferry connection (last one of the day). Also when we finally got our luggage it was soaking wet (I had a backpack and my clothes inside was wet!) so clearly the luggage had been standing out in the rain for quite some time.

Plus: Yes-yes

Minus: All good

Plus: Amazing Crew, great service, seats, entertainment...

Minus: Nothing

Plus: Excellent crew, good food & movie selection.

Plus: The socks offered in business were comfortable and nice looking. The red wine was good.

Minus: The food was just average and the seat not too comfortable

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Plus: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Plus: Amazing Crew, great service, seats, entertainment...

Minus: Nothing

Plus: flight was fine.

Minus: very disappointed Iceland Air is charging $95 for 1 piece of luggage. This is making me rethink the "deal" because it added $190 to the cost of the flight.

Minus: Nothing they could have done but screaming baby for hours was.most unpleasant

Plus: The price

Minus: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Plus: :)

Minus: :(

Plus: The flight was nice and easy. Great food and service.

Minus: Plane is still yet to be upgraded to full Polaris experience

Minus: My second (of three) flights was late. United texted me that my next gate was a “2 minute walk” from my arrival gate. Instead, it was a 15 minute walk plus a shuttle bus away. The gate didn’t change, the info was just wrong. Fortunately, my third flight was delayed about 30 minutes. But this also was not communicated in the United text until late.

Minus: They could have told me more than 24 hours before my flight that they changed me to a different flight 4 hours earlier in the day!