Flyg till Toronto Pearson Intl

Minus: Bigger seats the new ones are way to narrow

Plus: Professional crew. Good simple check in.

Minus: Nothing.

Plus: Fast boarding

Minus: Slow in refuelling, got us delayed for 40-

Minus: Still don’t have my luggage yet

Plus: Precautions taken appropriate

Minus: Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats.

Plus: Helpful and attentive crew

Plus: Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well.

Minus: Everything was great!

Plus: Everything about the flight

Minus: Nothing

Minus: Better choices for food

Minus: It was at a good pace

Plus: Delayed

Minus: The pilot take off, navigation in the air, and landing were horrible .

Plus: Amazing crew

Plus: Everything about the flight

Minus: Nothing

Plus: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Minus: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Plus: Highly attentive crew, extremely helpful, made a bad day bearable

Plus: Terrific hot breakfast in bus. class

Minus: Window did not darken like the others.

Plus: KLM are our airline of choice. A great full-service carrier with impecable standards.

Minus: Nothing

Minus: All of the less than good, obvious!

Minus: Bigger seats the new ones are way to narrow

Plus: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Minus: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Plus: The plane ✈️ itself the attendants . The entertainment on board. Really great

Minus: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Minus: When its rain we shouldn’t walk to the air plain

Minus: Klm is the best, even on a 40min they served small breakfast.

Plus: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Minus: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Minus: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Plus: Terrific hot breakfast in bus. class

Minus: Window did not darken like the others.

Plus: I liked the northern lights look after boarding upon introduction of the captain and crew members. Everyone was super personal and uninformed looked great. The best part was when they started boarding from the last row, which is the most logical and efficient way to do it

Plus: Icelandair crew were very hospitable and accompodating

Minus: I have never sat in such a narrow seat. Literally could not put my hand down the side to pull out my seat belt. Two days later I still have sores from where the side of the seats hit my hips. Did not even provide complimentary peanuts.

Plus: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Minus: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Plus: AOK!

Plus: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Minus: Move the drapes a few more inches back.

Plus: Everything perfect and arrive to destination on perfect time.

Minus: All positive.

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Plus: Muslim food

Plus: Comfortable

Plus: Place was clean; crew was nice and attentive

Minus: Seats are small and uncomfortable for long haul flights

Plus: Good food, service, and entertainment

Minus: The seats are not very cushioned

Plus: The crew were friendly enough and willing to serve.

Minus: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Plus: Everything about the flight

Minus: Nothing

Minus: Better choices for food

Plus: Crew was very welcoming and nice

Minus: There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly.

Plus: No entertainment on the plane and plane was very small...

Minus: Explain flight situations better..

Plus: The crew positive attitude

Minus: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Plus: Everything but not the food

Minus: Food was horrible

Plus: I missed my flight.

Minus: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Plus: comfortable seats, quick flight

Minus: in-seat entertainment and a full salami sandwich instead of half for snack

Plus: Seat was very comfortable. Crew was great.

Minus: lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase.

Plus: Everything was excellent . I was very happy with this flight.Thank you so much.

Plus: Good amount of leg space

Minus: Entertainment

Plus: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Plus: It was ok.

Minus: N/A.

Minus: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Plus: Great flight

Plus: Great crew.

Minus: I have to cancel my fly, because i cant arrive in london. First fly was canceled from autority COVID19

Minus: 1 hour delay in departure from Lisbon

Plus: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Minus: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Plus: The crew was amazing

Minus: The WiFi

Plus: Crew was nice

Minus: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Plus: inflight staff are good but on the ground staff at airport need a great deal of improvement

Minus: Delayed arrival at Bangalore by more than 1 hour.

Plus: Nothing!

Minus: Racists bastards!

Minus: very rude and extremely racist group. I will not fly them again.

Plus: Nice crew

Minus: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.

Minus: Landing

Plus: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.

Plus: Friendly crew

Minus: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Minus: Mi s-au pierdut bagajele !

Plus: Everything

Minus: Boarding tool a long time and late take off