Flyg till Toronto Pearson Intl

Plus: New plane, great seating.

Minus: Food should be tastier and boarding should be more efficient and on time.

Plus: The price is affordable

Plus: Tap was great for the long flight

Plus: Comfort and cleanliness of flight.

Minus: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.

Plus: Brussels airport clearance was quite efficient

Minus: Better instructions at the airport

Plus: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Minus: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Plus: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.

Plus: Nothing

Minus: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Plus: I liked the service and the food

Minus: The lack of movie choices

Plus: Plane is clean and comfortable. Boarding was great.

Minus: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Minus: no peanuts?

Plus: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Minus: Entertainment system was not working on all seats

Plus: The crew

Minus: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Plus: Nothing

Minus: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Plus: Despite being a short flight, they gave food

Minus: Nothing. All ok

Plus: it was and, it was as well

Minus: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Plus: Good enough amount of leg room. Easy to checkin online.

Minus: Boarding was a bit of a nightmare. Seems some people were directed to the rear of the plane when they were sitting at the front and visa Versace so they were trying to pass each other in the isle.

Minus: Hotel was rubbish

Minus: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Minus: Excellent! Got us home on time and with great service! Thank you

Plus: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Minus: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Plus: The food was good and was served with professionalism.It was an excellent service no doubt.

Plus: Very helpful crew. Quick boarding process.

Minus: Not much leg room, or space in seats.

Plus: Was on time.

Minus: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Plus: Crew was great and seat comfortable except my entertainment system wasn’t working. But the crew member offered me a different seat.

Plus: Great aisle seat on a modern plane.I was in the middle seat on an older plane for the trip there (close to 8 hours), and it wasn’t as comfortable. The trip from Reykjavík to Seattle was great: comfortable seat and more room, though they were both in the same fare class.

Minus: The crew was very interested in gossiping instead of assisting their first class passengers. I sat with the same trash since the 2nd hour on a 6 hour first class trip. The entire first class cabin all had their call lights on which were ignored for over an hour. If you asked for anything they seemed to be annoyed they had to stop talking to each other. The cabin was also very warm to be an international flight.

Plus: crew was pleasant

Minus: boarding was chaotic

Minus: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Minus: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Minus: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Plus: The plane ✈️ itself the attendants . The entertainment on board. Really great

Minus: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Plus: Planes were on time and connections made.

Minus: One bag delayed as not put on flight and food could be better.

Minus: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plus: The crew was informative

Minus: Inflight sandwiches

Minus: Newer movies

Minus: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Minus: No wifi

Plus: Plane is clean and comfortable. Boarding was great.

Minus: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Minus: Ability to check in earlier.

Plus: The flight was pleasant and we landed early.

Minus: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Plus: Very good crew who were welcoming and attentive

Minus: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!

Plus: Organized process and controls.

Minus: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Plus: Incredibly good flight with excellent crew and good food.

Plus: Crew and service was wonderful even on a shorter flight

Minus: baby food could have been served baby bassinet installed only after asking multiple times

Minus: Too tight seatings

Plus: nothing

Minus: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Minus: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either

Plus: Finnair is the best!

Plus: The movies in the flight

Minus: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Minus: Provide power outlets at seats.

Plus: Nothing

Minus: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Plus: Everything was great!

Minus: Nothing to complain about

Plus: Promptness in service!

Minus: Food

Plus: The socks offered in business were comfortable and nice looking. The red wine was good.

Minus: The food was just average and the seat not too comfortable

Plus: Customer care was super supportive

Minus: Inflight sandwiches

Minus: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plus: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Minus: Flight was delayed, had to run to my next connection flight.