Flyg till Tokyo-Hanedas internationella

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Flyg till Tokyo-Hanedas internationella

Tur & retur
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Washington, D.C. (WAS)
Tokyo-Hanedas internationella
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Topp 5 flygbolag som flyger till Tokyo-Hanedas internationella

Betyg baserat på kundrecensioner från KAYAK

7,9
Turkish Airlines
Genomsnittsbetyg baserat på 22 993 recensioner
7,8
Gå ombord
7,8
Comfort
8,2
Besättning
8,0
Underhållning
7,9
Mat
Flygbolagsomdömen

Plus: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Minus: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."

Plus: "Food and entertainment was great."
Minus: "N/A"

Minus: "Room temperature control should be better."

Plus: "Service, food, comfort, entertainment."

Plus: "Great service! Food was very good."
Minus: "That boarding. People who were not in line rushed to the front when boarding started."

Plus: "The only good thing about Turkish Airline was the entertainment, the movie selection was pretty good."
Minus: "I did not like flying with Turkish Airline. Worst experience ever for travel. Kept us on the the plane for hours while fixing the technical issue. The food is disgusting, the crew does not speak very well English. They do not come quick enough when you want something. I would not recommend Turkish Airline to anyone. We had to pay extra for sears that were given, should have been given to us for free considering they treated us badly on our start of the journey."

Plus: "Food and crew from SFO to Istanbul were the best. I couldn’t have asked for better. However , arriving in Istanbul the service severely deteriorated. Had to wait a long time for a wheelchair and then was just dropped off at the gate. When I asked for assistance down the jetway I was told “it’s just a short walk”. All of the business class people gathered in a group and charged when the door opened. I was afraid but walked down"
Minus: "No assistance at Istanbul airport turned my opinion of Turkish airlines. The is not my first bad experience at Istanbul with wheelchair service but thought it would be better since I flew business class this time. Movies are old and need to be updated"

Plus: "Good food, new movies and good leg space"
Minus: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Minus: "The plane was too hot"

Plus: "food and service"

Plus: "Everything"
Minus: "Nothing"

Minus: "Had a missed flight due to weather delay. Made multiple calls to customer service. Multiple times the solution suggested was to go to a local Turkish Airlines office. How many companies are asking to visit a office for service in 2018? Issues were not still resolved. Aircraft seats were worn out and dirty on BOS to Ist and Ist to Miami route."

Plus: "The eggplant/beef dish was the best food I have ever had on an airplane. Staff were pleasant and efficient. Wide range of movies, etc, available"

Plus: "Nothing"
Minus: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Plus: "The food is ok as is the entertainment on board."
Minus: "The crew could be nicer and more responsive"

Minus: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"

Plus: "The amount of food and drinks we got was perfect, the movies, shows and other entertainment options were plenty and they had a great selection, and the sleep kit (slippers, socks, lip balm, etc) was very much appreciated and helpful. The staff were nice and professional."

Plus: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Minus: "I wish there would be more leg space. Had to use all my power to get the seat to recline. And the movie options were very less and harldy any light and entertaining movies were avilable."

Plus: "Excellent service. Food and other amenities were excellent"
Minus: "Nothing"

Plus: "Not enought time for transit between two flights"
Minus: "Two out of three sutecases did not arrive."

Plus: "Best airline food . Great selection of movies And free drinks to boot"

Plus: "Food was good. Entertainment worked."
Minus: "I booked a window seat but the seat I got had now window. I couldn't do online check-in."

Plus: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"

Plus: "Everyone was friendly and helpful, even though we are English speakers. Check-in was quick and efficient. Cabin crew was constantly in motion with food, drinks and refills. The temperature of the plane was perfect. The takeoff and landing was smooth. The food was good and there was plenty of it, even though it was a short flight."
Minus: "We liked everything."

Minus: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

Plus: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."

Plus: "Good entertainment, adequate comfort"
Minus: "Repetitive, intrusive, unsmiling screenings at Istanbul airport"

Plus: "It was not expensive"
Minus: "It is difficult to say anything positive about a 13 hour flight in cattle class. It is just not comfortable."

Minus: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."

Plus: "the crew"
Minus: "the draft from the air conditioner"

Plus: "I like the entertainment system with lots of movies chooses."

Plus: "All"
Minus: "Not enough leg room."

Plus: "the food is great, very good multimedia system"

Plus: "The entertainment choice ! Amazing !!"
Minus: "They lost track of my suitcase. I just received it"

Plus: "Travels was safe and everyone offered you support to anything you needed"
Minus: "From economy to business class and even first class travel...everyone looks to make your travel experience safe and fun"

Minus: "Due to a family emergency I was forced to change my flight to a later date and they did a terrible job handling. Would not allow me to change and charged me enormous change fees. I will never fly Turkish airlines again."

Plus: "Almost everything"
Minus: "Landing was not smooth enough"

Plus: "The food was delicious. I have never had better airplane food. The movies were super new and interesting. I did not have time in the 11 hours of flying to watch all the movies I wanted to. The flight was also incredibly smooth."
Minus: "There were a few small things that could have been better (Which I'll mention), but the worst thing about the flight was the airport. Ataturk Airport is a mess. After the attempted coup, they really upped security, forcing all international flights to go through a second security screening after transferring from another airport. It's understandable but the line moved at a molasses-like speed when I had only 25 minutes to make my connecting flight. The security personnel were rude, as well. Also, when I went to make my connecting gate in Cairo, there was no one at the gate after the required boarding time (Because security had held us up), forcing some of us to board the plane without having anyone to show us onto the plane (Very scary). The flight boarding was chaotic, and no announcements were made about what we were supposed to do. Besides the lack of boarding gates, the only other serious complaint I had against Turkish Airlines (Because it really was great overall) was that the pilots and flight attendants were very hard to understand. I have taught ESL for the past 5 years, and I still had a hard time as an American understanding their English. Also, they frequently didn't understand or misunderstood questions that I would ask them. I've never had a hard time understanding flight attendants on an international flight, but I only understood about 20% of what anyone said over the loud speaker in the plane. And it's nice to be able to understand when the pilot says, "We are experiencing some turbulence and would like everyone to buckle their seatbelts until it passes." Two small things remain: 1. The bathroom trash cans were full on every flight (A small thing but makes everything feel "trashy"). 2. The flight attendants seemed unhappy, and they definitely seemed unhappy to be serving us. I can only assume they are that way because they aren't treated particularly well by their bosses."

Plus: "The crew service and food"
Minus: "The legroom is very limited"

Plus: "Crew was nice and friendly."
Minus: "Food was not very good."

Plus: "enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable"
Minus: "Took a while to board the plane a lot of standing around it seemed for no reason"

Plus: "Turkish Air flight from Istanbul to NYC was fine but Turkish Air flight leaving Tashkent 8:15 am to Istanbul, May 29, was terrible. Although we had all been up from 5am to get to early morning flight and Tashkent air port has no services, stewardess ran out of coffee and repeatedly refused to get me, the person skipped, coffee, despite repeated requests for a first cup. Each time they refilled coffee, they started run from beginning of plane, and ran out by the time they got to the middle. Usually if someone gets skipped, they just go back and get a single cup, but this lady was determined not to. Never had this happen in 55 years of flying. Serious caffine deficiency."

Plus: "Everything possible was done to help make this my best flight ever. 12 hrs is a long time on a plane but I don't see how it could have been any better. Good food. Attentive staff. Great entertainment options. Plenty of leg room. I'm 6'1". Boeing 777. Great plane."

Plus: "I liked the good timing and the comfort seats with good service."
Minus: "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."

Plus: "food, staff"
Minus: "when the person in front of you reclines, the entertainment screen is WAY to close to read anything"

Minus: "The lack of leg room in the huge plane"

Plus: "The service was very respectful and friendly."
Minus: "My volume didn't work at the seat I was sitting at"

Plus: "EVerything"

Plus: "Great, patient crew!"

Plus: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Minus: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plus: "Service"
Minus: "Delay for both leg trip."

Plus: "Flight from LAX to FRA"
Minus: "Not canceled flights !"

Plus: "Overall"
Minus: "Nothing to add?"

Minus: "Lufthansa is a bad airline. They are always late. Their service sucks."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Minus: "Food was mediocre."

Plus: "there is a big amount of space between the rows making sitting very comfortable"
Minus: "lack of ventilation above the heads"

Plus: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Minus: "No movie, no passenger loading from the rear."

Plus: "Not much compared to Lufthansa from AID to Munich."
Minus: "Old plane, old movies, service was mediocre"

Plus: "Great ride in a big plane!"
Minus: "Flight was late and it seemed like every time we turned a corner we had to go through security again! Leg room in economy must be very difficult for a tall person...no leg room!"

Minus: "There is definetely not much space for passengers in economy' especially for such long flights and when the seat in front of you is inclined. Not pleasant to eat nor to watch movies. I had to slid in and out my seat whenever I wanted to go to the bathroom."

Plus: "Seating space was fair"
Minus: "Too hot"

Plus: "Was a very smooth trip."
Minus: "The seat rows were so crammed together, you could hardly get out of your row."

Plus: "Flight went well except for boarding"
Minus: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Minus: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."

Minus: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Minus: "Pretty good. Great crew."

Plus: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Minus: "Food was poor , but drinks were great."

Plus: "Flight was good, comfort was good. Crew was not very friendly."
Minus: "The food on Lufthansa flights is getting worse and worse."

Minus: "Nothing"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Plus: "The overall flight"
Minus: "The meal on board"

Minus: "2 hours delay on a 1 hour flight."

Plus: "Courteous and friendly staff - did enjoy my gluten free meal"
Minus: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Plus: "Comfortable and clean planes. Flight was on time. Free drink!"
Minus: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Plus: "Seat and service on board"
Minus: "It was difficult to watch the movies. Some of them were stuck and couldn't be played. Only after a while they "unlocked"."

Plus: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Minus: "Slim seats very uncomfortable and legroom too little"

Plus: "the crew was courteous, attentive, accommodating."

Plus: "Food and service"
Minus: "Seats"

Plus: "Our flight attendants were very kind and caring, and we landed safely in Budapest. The kids even had the chance to talk to the pilot/co-pilot before getting out of plane, they really loved it. Thank you!"

Minus: "We never flew out !! We're still at the airport! Please help us! We have to be in Spain by Saturday"

Minus: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Plus: "Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent."
Minus: "Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent."

Plus: "Fast check in and boarding. Courteous service."
Minus: "I did not get te entree of my choice on one of the flights."

Minus: "Needed entertainment"

Plus: "Left on time"
Minus: "Full plane"

Plus: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Minus: "Nice crew"

Plus: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Plus: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Minus: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."

Plus: "flight on time The crew as friendly and professional"
Minus: "I was not able to pick my seat in advance. The entertainment was geared to children or older movies. Food mediocre We were told about our flight change but not about what we needed to change until we tried to check in on our last day of our trip wasting time on our last day flight ful and packed in to small seats"

Plus: "We made our transfer"
Minus: "Our airplane was assigned a remote parking space instead of main terminal but our bus came quickly to main terminal and we made our transfer and through customs in an hour"

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "Yes, Very good"

Minus: "Very nice crew and great food"

Plus: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Minus: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Minus: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plus: "The crew."
Minus: "The time between flights."

Minus: "Information on arrival time was not correct"

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "Newer plane, crew was amazing, seats were adjustable"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Minus: "Not being 1 hour late"

Plus: "Friendly crew, upgraded seat was worthwhile"
Minus: "More snacks in between meals,"

Plus: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minus: "the headrest is hard. Apart from that- all was fine"

Minus: "Boarding was very slow."

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Minus: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plus: "Nothing"
Minus: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plus: "It was all fine"
Minus: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plus: "Lovely crew, very helpful"
Minus: "N/A"

Minus: "Inflight was better than I expected. But needs upgrading air crafts."

Minus: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Plus: "Very pleasant, professional crew"
Minus: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Minus: "Nothing special"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "The boarding was easy and you didn't have to wait inline for that long"
Minus: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Plus: "Nice crew; clean plane; decent dinner"
Minus: "No entertainment system; insufficient knee space"

Minus: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plus: "Nothing"
Minus: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plus: "The staff was extremely pleasant. Food was good!"
Minus: "Have no complaints"

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Minus: "Bag was lost"

Plus: "Helpful and smiling cabin crew."

Minus: "I don’t like the limited choice of drinks on these short KLM flights."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Crew was very helpful.food"
Minus: "Food was not upto the mark."

Plus: "Comfort economy well worth the extra."

Plus: "good service"

Plus: "The included snacks and the seats."
Minus: "Nothing."

Plus: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Minus: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plus: "Airline staff good and professional"
Minus: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plus: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minus: "Nothing."

Plus: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Minus: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Minus: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Plus: "The staff was fast and curteous."
Minus: "There is not anything to complain about besides the usual discomfort of travel."

Plus: "The cabin crew were fantastic and funny"
Minus: "Tiny seats"

Plus: "Excellent service, excellent food."

Plus: "It was a short flight so it was O.K."
Minus: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Plus: "Great crew, they were very nice. Food was good enough, could use more variety but i never had good food on any flight."

Minus: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Plus: "the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful"
Minus: "gave old people seats next to the pass"

Plus: "Service, food"

Plus: "The on-flight crew was great, very helpful and friendly."
Minus: "The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins."

Plus: "Delayed flights cause missed transit flight. No apology, no compensation. 7 hours stuck in airport. No food on stop or flight"

Plus: "Allt var bra."
Minus: "Kan inte komma. på något"

Plus: "I love Aeroflot"
Minus: "Perfect"

Plus: "My first flight from Copenhagen to Moscow was good, but the connecting flight wasn’t so much. The seats were terribly uncomfortable and as a tall person I could barely fit in that tiny space. The plane was packed with dozens of children and was impossible to sleep even though I’ve been flying all n"

Plus: "Poor food poor seats...it was bad service"

Plus: "Crew was helpful and friendly."
Minus: "Cleanness has to be better. Toilets were old and dirty and smelly. Also cleaning crew did not clean the trash before us as I found trash in the pockets of the seat. Overall I could feel that the plane was too old and dirty. Also they can change the food quality. Too poor."

Plus: "My checked carry-on bag is missing."

Plus: "Nice crew. Spoke English or made a good effort. On time"
Minus: "Boarding took forever as it was off-terminal."

Plus: "I liked my long flight because I had an isle seat with no one in the middle. I liked the up to date movies"

Plus: "Good service, on time, clean plane. Order special food 2 days in advance or you won't have it."

Plus: "Everything"
Minus: "None"

Minus: "My flight got cancelled. We waited 2 hours inside of the plane and waited on a line at the register for another 5 hours. Horrible service from the airline. I was not willing to fly with them anymore."

Plus: "Nothing"
Minus: "Everything starting from check in to boarding. I have two kids traveling with me. I had no help or ease of check in at all!!!!"

Plus: "Everything Lot of leg room-in economy"
Minus: "Nothing- Everything was OK !!!"

Plus: "Friendly flight attendants, comfortable seats, good refreshments and meal. I fell asleep early in the flight and woke as the crew was cleaning up from the meal service. I asked if I could have a meal and yes, they would prepare one for me. Very gracious. I also had a problem that my luggage transferring from another airline in London, with a very short layover, did not make my flight. Aeroflot personnel at SVO Moscow took care of this and my luggage was delivered the next day in perfect shape."

Plus: "Great crew on board."
Minus: "Rude staff in Sheremetjevo Airport. Missed my flight."

Plus: "They are always my first choice because they always come out as the cheapest option to travel from US to Europe and bavk but then they are actually amazin. Comfortable (as much as the plane can be), aways good selection of movies, crew very serious (typical russians) but very polite and helpful, food is actually edible and coffee actually has a taske of coffee. Love them!"

Minus: "Delays, almost missed a connecting flight. Both flights were delayed."

Plus: "On time flight departure"
Minus: "Very small leg room, seems like you are traveling on a discounter"

Plus: "Plenty of food, meals and snacks. Plenty of new movies to watch."

Plus: "Very professional and helpful & friendly staff"

Minus: "We boarded our flight in a timely manner. We sat in our very uncomfortable seats and were unpleased to discover that we did not have any in flight entertainment due to a major glitch in the in the screen systems. The flight attenders offered to scatter us around the airplane to no avail. More than half of the airplane was without entertainment and no options for alternatives. No one should be stuck on an crowded airplane fo 9 hours with nothing to do."

Minus: "Entertainment options were really outdated and lam,, little fresh content."

Minus: "They lost/left my luggage in Moscow."

Plus: "Vegetarian meal service was great."

Plus: "Seats on this flight were much more comfortable."
Minus: "We sat on the runway for a very long time due to "passenger removal" - ? We did not know quite what that meant, and we were very late arriving in Istanbul."

Plus: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plus: "The flight was easy."
Minus: "Food was terrible."

Plus: "The members of the crew were friendly."
Minus: "The flight departed with an hour delay, the boarding process was rushed and chaotic. The flight was full with infants and little babies (approx. 2 babies per one 4 seat raw in Economy class) , not all of them reacted with ease to a 10h flight. On most of the occasions the parents should have been given some guidance as their behaviour was intolerant towards other passengers. Unfortunately, there was no support from crew members on this."

Minus: "lost baggage"

Plus: "nothing"
Minus: "No english speaking staff. No english speaking instructions. No lotion in bathroom. Veg Food was poor. Poor service . No choice of have to drinks such as ginger ale. No pretzels given. air quality was poor in plane"

Plus: "Love the entertainment, number of bathrooms and pleasantness of flight attendants."
Minus: "Did the line up thing twice - still don't understand why rows aren't called since everyone had an assigned seat. Don't see the point of standing in line to board for 20 minutes prior to boarding."

Plus: "the crew was friendly, the food and everything was fine."
Minus: "the flight delated 1:30 hours, don't know why, so many of us were so nervous and hurry for transfer to another flight. The luggages were delay 1 day for my flight, don't know others...."

Plus: "Crew was very accommodating, professional."
Minus: "No entertainment. The food was not appetizing."

Plus: "The aircraft vas very comfortable, crew was great"
Minus: "No entertainment at all (magazines in Russian)"

Minus: "One of the flight attendants seemed to really like the guy in the window seat next to me and kept bringing him extra food, chocolate, and drinks. Another one of the of the attendants forgot to ask me what I wanted to drink twice. These two experiences together didn't make me very happy."

Plus: "I could sleep very good."
Minus: "Only the food. I was'nt feeling good, and the only thing i could eat was'nt a littl role"

Minus: "Service"

Plus: "Seats were comfortable"
Minus: "No entertainment"

Plus: "On time"
Minus: "The food"

Plus: "the entertainment."
Minus: "four of my flights with this airline were delayed causing me problems and wasting my time. Will not fly this airline again"

Minus: "The kosher food was horrible the same road and it tasted horrible"

Minus: "They lost my luggage!"

Plus: "Movies and tv on seat in front of me"
Minus: "Rude staff, cramped areas"

Plus: "Plenty of movie options"
Minus: "I requested to be seated in the two empty rear seats with my friend instead of opposite sides of the plane. This request was denied because they were full and for crew. The seats reminded empty the entire flight - but the seat cushions were placed in the rear for flight attendant comfort. Pissed!!"

Plus: "La ponctualité."
Minus: "Variété des boissons proposées."

Plus: "Nice crew"
Minus: "Not loose my luggage:)"

Minus: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Minus: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Plus: "Good aircraft, good service, on time, eventless"
Minus: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Plus: "n/a"
Minus: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Plus: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Plus: "Polite and friendly service"
Minus: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Plus: "Åkte buissness class och allt var perfekt!"

Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"

Minus: "Crew on the ground was very rude"

Plus: "It was very comfortable and pleasant."
Minus: "Could be a little better the service, the dinner was late"

Minus: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Plus: "The crew was very helpful in all respects."
Minus: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Plus: "Crew was nice."
Minus: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Plus: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Plus: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Minus: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Plus: "Entire trip was easy and comfortable."

Plus: "In flight entertainment was great"
Minus: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Plus: "Everything was great"
Minus: "N/A"

Minus: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Plus: "Food"
Minus: "Entertainment"

Plus: "The cue lines per zone are the most brilliant idea!"
Minus: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Plus: "The crew was pleasant and boarding efficient I lucked out with first class"

Plus: "great food, entertainment and seat comfort"
Minus: "nothing"

Minus: "Check in process running smoothly and better announcement of gate change"

Plus: "Crew was very nice. Food was good and tasty."
Minus: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Plus: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Minus: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Minus: "shuttle from terminal to plane takes a long time. Flight left late"

Minus: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Minus: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Plus: "Nothing"
Minus: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Plus: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Minus: "Nothing to complain about."

Plus: "Flight attendants were very nice"
Minus: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Minus: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Plus: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Minus: "Business class seats weren’t comfortable and too narrow no entertainment."

Minus: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Plus: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Minus: "I just expected better toilet bag for business but what was given out was just basic."

Plus: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Minus: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Plus: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."

Plus: "Average"
Minus: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Minus: "The flight was late, real late."

Plus: "It was Amazing staff helpfull and fresh.. love it"
Minus: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"

Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"

Minus: "only there were del;ay at JFK"

Plus: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Minus: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plus: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Plus: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Minus: "nA"

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