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Ett trevligt litet hotell med ett utmärkt läge med närhet till shopping och parker.
Trevlig "engelsk" stil med små rum.Jättebra läge. Ganska tyst. Halvdålig frukost, ingen utsikt, en betongvägg 2 meter utanför var allt man såg, mörkt rum, inget fönster på toaletten, tråkig frukostmatsal.
Bra hotell med fantastiskt läge, större rum än vad jag förväntade mig. Lite ointresserad personal, allmänna utrymmen kändes lite gammalt och inpyrt.
Fint hotell med en fantastastisk service, tillgång till gratis Internet, superbra läge nära Times square och alla teatrarna.
Hotellets läge intill Time square. Bra rum. Dyr frukost. Gick över gatan till en mindre restaurant och åt frukost.Städningen kunde vara bättre framför allt i badrummet.
Läget alldeles intill Broadway vid Times Square är förnämligt för den som vill ha närhet till teatrar och nöjen. Vi tyckte kanske att närheten till nattlivet var lite för mycket. Foajén var pampig men helt utan trivselfaktor. En rak korridor rätt igenom huset marmor och blänkande väggar i svart och brunt ger ett mörkt och lite dystert intryck.
Läget vid Times square var utmärkt. Rummet var mycket bra och badrummet fräscht. Härlig utsikt. Nej
Mycket bra läge nära Times Squere, tunnelbana, båtturer och bussturer. Promenadavstånd till flera attraktioner och teater. Dyr frukost. Bättre att gå ut på gatan och äta mitt emot.
Fantastiskt läge nära shopping, teatrar och restauranger. Tysta rum. Tråkig och mörk lobby med nedslitna möbler - alltså blir förstaintrycket av hotellet inte så bra
OUtstanding bar with great ambience Room fairly small but still very comfortable
I loved the environment. It was very friendly and warm. My bed was comfortable and the bathroom was beautiful. I wish the TV was in a better location and the iPad had more apps on it.
I like the hotel decor
The deluxe rooms are a good size considering NY space. The baths in the deluxe rooms are a real indulgence if you have the time to take advantage of them, the staff are helpful and friendly and the hotel generally achieves its 'cool' status if that's important to you. Just a heads up, it is a real favoured after work drinking hub and often still much like a bar into the late evenings. Nice touch with the Ipad in the room, location was spot on and easily accessible to all the areas. Overall I enjoyed my stay at the Royalton, but had gotten a good rate through booking.com. Paying standard rates I may have felt it was alot of money for what it was. Concierge Sasha was exceptionally helpful and was always willing to help. Whilst I appreaciate the mood and ambience of the hotel it would be nice to have been able to get more natural light into the room, we faced the inner courtyard so this might have attributed. I found the cost of the room service pretty expensive but the food was good if small in portion. My main gripe was the internet in the room, for a pretty signigicant charge it would cut out regularly if two consoles or laptops were being used at the same time (I was there on business), suggestion for improvement would be maybe a more varied offering in the gym it was relatively limited on the machines.
As a regular guest at other Morgans Hotels, I was once again left completely impressed and taken by the ambience created in each of their hotels, from decor, to music, to design to their staff. Ideal location, lovely bar/foyer, wonderful cocktails, fantastic service.
How close it was to 5th Avenue Nothing
staff... excellent service. though it takes 40 mins to get a bucket of ice.
Jessica on concierge was fantastic. She was very helpful and was very friendly. As well as being the only person you literally have any contact with. I really was disappointed with the ambience each afternoon. It felt like we were walking into a nightclub each day. The lighting was perfect, however the music very obtrusive and the relaxation of the hotel was not there.
Servicen fantastiskt bra, läget perfekt om man är ute efter shopping. Rummen var rena och fräscha och inte alltför små. Enda nackdelen var om man ville gå till bra restauranger i närheten. Utbudet är då rätt begränsat. Vi fick dock ett kanontips på en restaurang bara runt kvarteret men utöver det fanns det inte mycket att välja på.
Underbart hotel, perfekt läge, härliga sängar!
Läget. Avsaknad av frukost.
Mycket bra läge. Sköna sängar. Rent och fräscht. Hörde inget från grannar eller korridor. Frukost ingår inte och är väldigt dyr att köpa till. Man kan äta i närheten av hotellet till nästan halva priset.
Jätteskön säng, fräscht rum, vänlig och hjälpsam personal.
Centralt läge och frukost ingick i priset. Extremt långsam hiss. Kändes inte som ett 4 stjärnigt hotell. Mycket litet rum.
Bra läge, bra service ocg bra hotellrum Lite anonymt
Totalt sett ett hotell med jämn bra standard Dålig hisskapacitet, enformig frukost
Snyggt, genomtänkt med stil. Skönt att frukost ingick. Bartendern var trevlig men hade ingen kunskap.
Jag gillade bemötandet och närheten till Times Square. Städningen kunde ha varit lite bätttre.
Läget är mycket bra, personalen serviceminded, samt att det ingick frukost var också bra. Rent och städat. Vi hade ingen garderob i vårt rum för att hänga undan kläder
Perfekt läge precis intill Times Square. Rummen och hotellet hade snygg inredning. Hotellet erbjöd bekväm transport till flygplatsen för ungefär samma pris som med taxi. Städningen var bra och personalen trevlig. Även om det var bra att frukost ingick i priset hade man kunnat önska mer av den. Hotellet hade vissa skavanker, såsom lite trasigt kakel i duschen, att vatten från duschen läckte ut på golvet och lösa eluttag.
Det perfekta läget, häftiga designen på interiören samt personalen, speciellt Simon som fixade allt. Ok frukost. NEJ.
Trevlig personal bra service Jag fick hotelrummet vid några fläktar utanför fönstret... som gick 24/7 Inte så kul
Närheten till både sevärdheter och upplevelser. Ett byggarbete pågick ibland dygnet runt i grannfastigheten.
Trevlig personal, bra läge för transport till och fråb Flygplatsen samt shoping, mitt på Manhattan Det var svårt att vet hur många av våra barn som kunda sova i rummet
Ett fint hotell som ligger direkt vid Times Square. Trevlig personal. Jättesköna sängar! Väl värt att bo på!
Stor, bred, skön säng. Underbar frukost, mycket bra frukosttider. Lätt att ta sig ut i folkmängden på 'Time Square. Bra att bo högt, 11 vån, Hördes inget från livet på gatan, varken dag eller natt. Sammanfattning - mycket positvt att bo på detta hotell, Ingenting!
Mycket trevligt hotell med snygga rum och fantastiska sängar. -
Det centrala läget Det var fruktansvärt små rum. Fanns inte ens ett bord och en stol att sitta på. Ingen plats för packningen.
Utmärkt läge nära Times Square. Trevlig och hjälpsam personal. Tillgång till pool, bastu och gym. Vår bokning gjordes 9 månader i förväg men hade tappats bort och vi fick ett undermåligt rum som inte var värt pengarna
Excellent TImes Square location for weekend stay .
The check in process was pretty average, but with unfriendly front desk attendants. The hallway was dirty on the floor that I was staying on...both trash on floor and carpet was dirty. Great location and good price, but below my expectations and below what I have experienced at other Marriott properties.
My wife and I spent 5 days there to celebrate our anniversary?our first visit to ?the big apple?. The rooms were a little small, but were very clean and well furnished. The staff was friendly and helpful. We really enjoyed the hot complimentary breakfast, but be warned, they get very busy from about 9:00 to 10:00 AM. Be there before 8:30 and you are fine. The location was excellent for us, within walking distance of Bryant Park, the Rockefeller Center, many Broadway Theaters, ABC and NBC studios?even Central Park if you don?t mind a couple mile walk. We totally enjoyed our stay?will stay there again if we return.
This was a great value for Manhattan. It was within walking distance of Times Square, Central Park, and many other popular New York hot spots. The staff was very friendly & helpful. When we arrived, there was only 1 operation elevator & the staff went out of their way to make sure people didn't have to wait too long for the elevator. The complimentary buffet breakfast was excellent - great if you have a family! The rooms were quite large (with a full kitchen) and the beds were extra comfortable. My husband and I would definitely stay here again.
While the decor, aesthetics, and general reception are great, the customer service and professionalism from the front desk is completely sub-par and below standard for any hotel within this price per night range. I was completely taken by surprise and frankly, shocked when I realized minor construction on a door lock was going on in the room next to mine. Apparently, management thought it a good business idea to begin the deconstruction and removal of the lock with the requisite banging, clanging, kicks and other associated noises at 9:30 pm!! When I called the front desk to complain, the female rep advised that she didn't know when it was going to finish but that it would continue--completely uncaring that after taking two separate airplane rides to get to NY, encompassing a total of 15 hours, one flight from a recovering war zone no less, all I want to do is sleep and rest in order to be somewhat recovered from passing two continents and three time zones and to be prepared for a me...
Our stay at Residence Inn was actually better than expected. The staff was very friendly and helpful. Even the maintenance staff always said hello and had a smile. The breakfast was good and they even provided a light supper which our family took advantage of. We would definanty return. P.S. Our City View rooms on the 27 floor had an outstanding view.
I have stayed in quite a few NYC hotels. The room was magnificent! The breakfast and gathering area was beautiful and the staff was so friendly and accomodating!
Clean, spacious and very nice room, close to Times Square. Complimentary breakfast and afternoon light dinner was a plus. Would recommend, and visit again.
We stayed here in August to celebrate our daughters 13th birthday. We are a family of four, my husband, 13 year old daughter, 9 year old son and myself. The hotel staff was so welcoming and helpful in every way. We arrived a few hours ahead of check in time, but they allowed us to check in early. I had requested a couple of treats to be in our room when we checked in. They didnt have them available at check in, but the treats were in our room when we returned from the broadway show, along with a balloon bouquet and a birthday card for our daughter! Anything we needed or asked for during our 4 day stay was taken care of with a smile! The rooms are very spacious and clean. The kitchen is quite attractive and very useful for keeping snacks and drinks. The hot complimentary breakfast was good, we often took our plates of food back to our rooms and reheated our breakfasts as we each got showered and realy for our day. The hotel is in a great location. An easy walk in one direction...
We stayed in a large clean studio room for just two nights. It was a good experience but the room wasn't as large as I thought it would be. For example, when the sofa bed is pulled out there isn't any room to walk between it and the full/queen bed in the room. The pull out couch bed was as uncomfortable as we expected it would be, but after our long NY city days, we didn't care. Breakfast was plentiful in options, but so packed with people one of us had to stand to eat. Get there early I guess! Elevators were just as bad; the general advice was to go up to get down. Clean room. Prompt service. We'd stay again.
We stayed here, of all times, through New Year's Eve, and it was a very wise choice! \n\nThe room had a full kitchenette with microwave, full size refrigerator, toaster, dishes, etc. It was really convenient to be able to go to the corner store and buy midnight snacks or breakfast for the next day.\n\nThe front desk staff was very matter of fact. They weren't overly friendly (it is NYC, lots of people, not everyone will be gushy!). There wasn't a bellman that we saw -- which we liked because we can wheel our own suitcases, not a big deal. There typically was a security guard near the door and you have to use your room key to get to the upper floors. \n\nI would definitely stay here again and recommend it to friends!
The hotel was very clean and had all the conveniences. Bed and bedding was great. Close to Times Square and our room had a spectacular view of the Empire State Bldg. Caution: If you have a vehicle, parking cost almost 25% of of nightly stay.
Det var ett mycket trevligt och fräscht hotell med bara några meter till Times Square. Vi kommer definitivt kolla upp detta hotell nästa gång vi ska till N.Y.C. igen...
Det var bra läge, med inget lyxhotell!
Läget i stan var superbra. Nära ut bussar, tunnelbana och folkvimlet. Sängen lite obekväm och varmt på rummet.
Fantastiskt läge, mycket bra städning. Enkla rum med fint badrum. Trevlig och tillmötesgående personal.
i arrived the hotel at ten and didnt have to wait until 15 for ckeck in, they gave me a room and did everything very very quickly..that was a great start. I went with my ten year old daughter and found the hotel couldnt be better for our stay. Breakfeast was perfect! location too...we walked everywhere...times square...rockerfeller center...central park..Moma..!! even build a bear and american girl...!! we had places open 24hs to buy something to eat or drink...free wifi ..and had a place with two computers in case you dont have your own! room ok too!!! clean ..small as all rooms in NY. ,but you only use it to sleep !!! they kept my luggage after i did my checkout!.. couldnt have chosen a better hotel for my stay with my daughter.
The staff was extremely friendly, they made us feel like customers and friends at the same time, a little bit like staying with the family but always very professional. Whenever we needed something everybody did everything and always with a smile. We will definitely choose this hotel again. The breakfast was excellent, the location is also very good.
Location One of us was literally in a basement room with no windows. My room was so small I could barely move.
Good price, very clean. Great staff, very friendly and helpful Small room for 4 adults.
It was a small quick little hotel located right near Time Square. While the room is about 2/3 or 1/2 the size of a typical room, the price and location makes it ideal for those that don't tend to spend much time at their hotel, but want to be located close to Time Square and the subway. The hotel staff was very attentive and nice to deal with. It has a really small room and there is no refrigerator to put our drinks, but since we only stayed one night, that was too problematic.
The staff is very kind and familiar. The breakfast is complete, well prepared and permited us to visit early the city.
Staff were Friendly, Location was perfect
Clean, great location, helpful staff, would highly recommend if you're just staying a few nights. We found this problem everywhere so it's probably just a personal preference, what's with USA and no kettles only coffee machines? I just want a cuppa after an lond touristy day.
the location is very good! The Hotel staff isn't helpfull. They charged two days more even though I've left two days early. And they recived a packege for me after I checked out.
this property addresses all the necessary parameters i.e. location, comfort, staff, facilities and services. gr8 experience
No cafe or restaurant or breakfast only on property
Kenneth at the front desk was exceptional - friendly and professional. The rooms were comfortable and suitable for a short stay in Manhattan. I thought the beds were comfortable, and the shades in the room fully blocked the view of other buildings. No vending machine meant we had to go to the 24 hour deli next door - there were men sitting in the deli and I felt uncomfortable with them watching me while I made a purchase.
Helt ok hotell i Midtown. Trevlig uteterass som tyvärr inte var öppen lördag och söndag?
Hotellet har mycket bra läge på Manhattan med t ex Macy's och Empire State Building runt hörnet. Vill du åka sightseeingbuss har dessa också hållplats i närheten.