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Närhet till Times square med allt vad det innebär i form av nöjen och shopping. Närhet till Metro. Rummet tillräckligt bra.
Välidgt dyrt för pengarna. Ok läge men inte alls prisvärt städningen. En dag bäddade de inte ens våra sängar. Och jäjkligt kallt på rummet!!
Väldigt bra gym, många maskiner rent och snyggt som dyra fitnesscenter. Fint läge. Ingen frukost, men det visste jag doch i förväg.
centralt läge, tillgänglighet och bekvämlighet på så central plats, bra alternativ till okej pris
Bra läge. Bra rum. Bekväma sängar. Tillmötesgående personal.
Bra service från personalen
Läget med utsikt över Times Square! Bra service. Restaurangen. Dubbelsängarna i minsta laget för två vuxna.
kanonläge mitt i city med bra service...
Beställde frukost till rummet o fick till svar att det tar ca 20 minuter, frukosten kom efter ca 50 minuter!
2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests. As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!
Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park Can't complain about anything.
The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely. Avoid if you don't like fighting through crowds at Times Square.
We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!
The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
Clean spacious rooms, good service, not great wi-fi
definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again. since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.
Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.
Love the location. Youssef at the front desk was wonderful and helpful. Always a smile on his face.
Only location is good Hotel looks like a stale, old bathroom equipment, there is no bar and restaurant in the hotel; standard rooms windows overlook the courtyard, or rather, the windows of another wing of the hotel, the constant noise of ventilation and construction equipment is under the windows. Of the six elevators only two operate in this multistory building. On the day of departure, I was late for the shuttle, since at least 15 minutes wait for the elevator to come down with luggage - only one elevator was operating! Reception explained that the hotel is in the process of reconstruction. But there was not warning about this on the site! Very disappointed!
Room was clean. The ugly bath tub. Noisy heating system and bad pluming pipes made a awful noise all night . Didn't sleep well and was up early and checked out. This hotel was recommended to my spouse and I.
everything, the history of it, the staff, the decor too bad the restaurant closed
The hotel was clean and had a great location! Staff was polite and helpful. Liked it all!
Hotel location is wonderful. Walking distance from so many NYC landmarks.
The staff are very friendly, helpful and efficient, especially Justyna from Reception/Reservation. Location is awesome. The hotel has a great security policy. We felt secured. The hotel physical looks need to be updated and maintained. This may upgrade the hotel in general and compete with other hotels in the area.
The hotel and staff were pleasant. Our room was nice and clean. Rooms are small but we expected that. The hotel is very busy. We were there for fun and enjoyed the craziness. New York never sleeps, but I like to. Bring ear plugs if you stay in Time Square. New Yorkers like their car horns.
Location Radiator pipes baning all night no sleep at all
Awesome location Beautiful lobby and bar Small bathroom Bath tub had peeling paint Room was directly across from the elevators (which were loud)
With its location just hard to compete but, anything beyond that is not remarkable. The hotel old fashioned, we change three rooms and still have not found a room that has hot water which meets our demands. Only after a number of requests thay sent a plumber who fixed the problem. Very suitable for those who want mainly to visit the city and get a good-value because of the location. This huge hotel stay can not offer much more.
Location wasn't too bad. Very close to Times square. Walking distance to Broadway shows and shops. Extremely small bathroom with no ventilation. Walls are thin. Could here everything going on outside like the windows we open even though they weren't. No dresser to put clothes in. Very basic. Loud air conditioner. Laundry facilities would help a lot! Took forever to get an elevator bc they were always full. St Front desk staff not so friendly. Conceirse service not useful at all. Didn't even try to help us figure out things to do. Very disappointed.
The Chatwal fires on all cylinders. Every need is attended to. Expensive, but worthwhile. The bathroom was amazing, but using the shower at full pressure actually caused a bit of a flood. The climate and lighting control is handled by a single touch-screen unit, but its operation is a little complicated. Light-switches shouldn't be confusing.
The decor and availability of room service as well as the location The hotel is very small and cramped. The floor we stayed on had a horrible fried food odor that was overwhelming every day of our stay. I did not feel that the overall quality was representative of a 5-star hotel.
Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside. WiFi wasn't free unless you sign up to rewards club.
for the buffet breakfast they write down 18% tip???
Nice hotel friendly people The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
Läget vid Times square var utmärkt. Rummet var mycket bra och badrummet fräscht. Härlig utsikt. Nej
Hotellets läge intill Time square. Bra rum. Dyr frukost. Gick över gatan till en mindre restaurant och åt frukost.Städningen kunde vara bättre framför allt i badrummet.
Fantastiskt läge nära shopping, teatrar och restauranger. Tysta rum. Tråkig och mörk lobby med nedslitna möbler - alltså blir förstaintrycket av hotellet inte så bra
Mycket bra läge nära Times Squere, tunnelbana, båtturer och bussturer. Promenadavstånd till flera attraktioner och teater. Dyr frukost. Bättre att gå ut på gatan och äta mitt emot.
Läget alldeles intill Broadway vid Times Square är förnämligt för den som vill ha närhet till teatrar och nöjen. Vi tyckte kanske att närheten till nattlivet var lite för mycket. Foajén var pampig men helt utan trivselfaktor. En rak korridor rätt igenom huset marmor och blänkande väggar i svart och brunt ger ett mörkt och lite dystert intryck.
Time Hotel har ett toppläge , jättebra rum , personalen är mycket trevlig och framförallt mycket hjålpsamma,samt en bra frukostrestaurang. Kan faktiskt inte komma på någonting.
Läget Risig duschkabin
Det bästa med hotellet var läget och att det var tyst på nätterna, trots det centrala läget. Det är isåfall städningen och att air conditioner hade ett högt ljud (vi stängde av dessa på natten).
Trevlig och tjänstvillig personal,närheten till TimeSquare/ Brodway och många andra sevärdheter var perpekt, och nära till bra shopping .Återkommer gärna.
Läget små rum, lite slitet o ofräscht kring fönstren
Overall staff was friendly.....BUT Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!
Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.
The view of the city and comfortable bed
The location was great. So close to Time Square and in the middle of 2 great Irish Pubs. Only that we could not stay longer.
Very clean rooms, updated rooms, great service, great location.
Very Clean, Very Modern. Loved it!
Location was great A bit noisy Some of the staff( not all) had attitude. I noticed they were attentive to some people better than others.
Location Overall atmosphere less than satisfactory
Location, rooms, restaurant, and 54th Floor Lounge were very nice Everything... we will be back.
Easy walk over to Times Square. The room was beautiful and I really felt like I got a great deal staying here! It's New York so of course it was a tight fit, but our family of four in the double deluxe room never felt too crowded. The staff was friendly and helpful, and the neighborhood was close enough to Subways and other destinations, but far enough from all the action and noise. Will definitely remember this place the next time I visit New York! The only issue that ever came up was the shower would leak a bit into the hallway floor.
Near Times Square, cleanliness and open room with large window...
The bathroom was very undesirable!! From the door not shutting all the way (sitting at the desk you could see the person sitting on the toilet because there was that much of a gap) to the shower that everyone can see your shadow in - so uncomfortable with others in the room