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Luxurious hotel and rooms.
everything is superb... from the location, the room , the food, the service no complain at all.
Courteous and professional staff. Very nice restoration of this NY landmark. There were no mirrors in the room. Only the one in the bathroom vanity.Maybe they are still finishing the decoration details.
The best concierges! Very bad breakfasts. A small choice, tastelessly, the high prices.
The hotel is amazing, it was renovated recently and worth the price to stay at this historic hotel at least one time in your life! Also, location is excellent.
location crazy crowded lobby!!!!
Service and response was good. Disappointed at the Sunday Brunch.
The location. the phone at the room did not work properly
Ambience and history. The Hotel's position is fantastic and the staff were a pleasure to engage. No.
Ubicacion Todavia algunas partes en remodelacion
the hotel was very centally located i did not like the way we were receives at the reception desk.the person that receiveved us was very to the point and did very little effort to try to accomidate us.
It is a small elegant hotel. The rooms were spacious and beautifully appointed. We loved the hotel, but returned to find our room had not been made up all day. They got someone right up to us, but I was surprised by that.
Friendly staff and traditional hotel
The locationa and staff is great. The Hotel rooms are shabby
The Library is a gem.....Outstanding food, service and ambiance
The location of the Hotel. Very close to the shopping area and to Central park.
Good location near main atractions Yes, bad attention, lack of amenities.
the location is great- staff helpful
great location very expensive food
as this was christmas the hotel lookes lovely the staff were very helpful and the location was good fot central park area
Personalen var mycket tillmötesgående. Läget vid Central Park och utsikten över parken från rummet. Ganska lyhört särskilt ut mot korridorer.
Very nice bed and very good service!
Försöker att alltid bo på detta hotell vid New York vistelse. Perfekt läge vid Central Park South, Park view rummen med fantastisk utsikt över Central Park och Upper West/Upper East side..
i visited nyc no everything was perfect
The top, or at least very close to it; you still feel at home, or perhaps even better than at home, with a very friendly and helpful staff.
The rooms were beautifully updated and luxurious. The location is perfect. The only thing that we didn't like was the very, very long wait for room service, especially when it was obvious that the hotel had few guests that weekend.
the uniformed doormen and elevator operators.
wonderful staff and excellent service, good room service recipes, amazing manager at check in, absolutely incredible and wonderfully welcoming customer service room was incredibly dated and due for a remodel years ago, minimal in furniture, old and worn mattress , sheets incredibly thin with very used and uncomfortable bedding, carpet is dusty from years and years of use, furniture was so old, minimal, totally uncomfortable, bathroom lighting incredibly poor, light fixtures giving off minimal light, lack of art or general in room FF&E comfort expected at a 5 star property
We were impressed by the friendly staff and the feeling of being made very welcome. All the staff we talked to were so polite and friendly and obviously enjoyed their working environment at the hotel. no, nothing
Amazing park view from the room
Quiet and luxury. I think is too expensive comparing with Plaza were I was for 3 nights on the same trip.
excellent location in quiet street of Madisson aveniu on Manhattan ,very close to Central park and all shops. Very professional staff always willing to help. Very comfortable beds with beautiful luxury shits with silky finish. aircondition was not working well and making it worse buy high temerature of 40° BUT STAFF WAS VERY HELPFUL BUYING SMALL AIR CONDITIONS FOR EACH ROOM ! Special treatment only for guests with american express credit card, it would be nice if that treatment is extended to those traveling with visa gold card.
Friendly and helpful staff, great location and comfortable rooms
The location was great!
The upper east side hotel is steps away from coffee shops and boutiques, restaurants are a 20 minute walk away or 5 minutes in a cab. The standard is high, rooms are spacious and clean and the staff are friendly, helpful and have exceptional manners compared to other hotels that I've stayed in. The best thing about this hotel was the European influence. I didn't like that a simple standard coffee cost $6, which really should've been free in the morning given the price (albeit worth it) of the hotel stay. Two cocktails should not have cost $46, especially when prosecco was used instead of champagne.
have not heard any "no, it is not possible" no
good personal service and good location my deluxe room which is more expensive than their standard and superior rooms already was very small for the price i paid even in nyc. also tiny closet space and drawer space.
small hotel and very close to Central Park. service was impeccable no
Nice facilities and great location Hotel staff could be more helpful
The attentiveness of the staff and the location. The bed was a little uncomfortable.
The hotel staff was - without any exception - very committed and excellently prepared to facilitate all guest needs immediately Concierge recommended a restaurant (the water's edge) to follow the 4th of July fireworks, but from there one could not see even one rocket. A lot of money wasted for nothing.
The service at this hotel is the best we ever had.
great location and view on Central park
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
Everything - and especially Norman the Bartender - a great person. None.
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
Bra läge, bekvämt och rymligt rum. Personalen visste inte att vi bokat rummet, de skyllde på att booking.com ej meddelat dem det. Vi fick rum i alla fall, så det löste sig efter en tids väntan. Många av receptionspersonalen var ovanligt ouppmärksamma, talade i telefon samtidigt som de talade med närvarande kunder, man fick intryck av att det mesta var rörigt. Dålig frukost, bara söta bullar serverades.
Naturlig trevlig personal. Bra läge. Inga stolar el bord i rummet. Man skall vara beredd på att frukost endast är muffins, yogurt och kaffe.
Everything was first class! No negatives!
Staff were very friendly; rooms were cozy and comfortable and quiet. It's quite lovely but a bit staid for my taste. Location though is fantastic
Location, size and service
easily accesible and friendly staff no lounge. A hotel of this nature should have a lounge
the old world ambiance and the courtesy and professionalism of the staff.
Professional staff. Huge room for nyc. Complimentary products in refrigerator (water, sodas) Nothing.
The staff was incredibly thoughtful, and the room outstanding. Not a thing - excellent experience all round
A superb, class-act, old world hotel. The real thing. Can't wait to stay again. No.
The location of the hotel is just wonderful - could not be better. The lobby and doormen were very friendly and got to know us during the week we stayed. Our room was beautiful but had no view whatsoever - it looked into a lightwell. My wife and I felt that the front desk staff let the place down. We were promised an upgrade to a room with a view from one receptionist and told to come back at 4pm on our 2nd day to move. After coming from lower Manhattan to make the promised move the receptionist had a change of heart and told us no other rooms were available - although we knew that there were. Front desk staff were the only disappointment during our stay.