Att hotellets belägenhet passade oss bra, att rummen var relativt rymliga och rena, mycket bra bemötande från personalen. Högt pris vilket tyvärr verkar vara normalt för New York. Som alltid för mycket bygg-verksamhet i och onkring hotellet.
Läget var det bästa med hotellet Det ar en byggarbetsplats utanför hotellet.
städning, nya handdukar varje dag. Trevlig personal. det kom inte fram att där var byggnadsställning framför hotellet. Kunde vara en tydligare skylt på hotellnamnet. Den nuvarande smälter in i husfasaden.
Was easy to get there, since it was a weekend we parked on the street without a problem and as we marked in the preferences we wanted a room with a view they gave us a a room looking at the Hudson River.
Not much You pay additional for everything except a basic bed. The staff has a negative attitude that borders on rude. The elevator service is very slow.
Considering it was the marathon weekend we were able to get a room here. Very clean. Beds were small and not that comfortable. But for NYC it was bigger than I have seen
Everyone was helpful, and gave great suggesstions. The room was large enough for the 4 of us, not always the case in NYC, clean and comfortable. We were very happy with the location and the BLT restaurant was very good.
Hotellet ligger granne med Ground Zero - intressant, och på gångavstånd från Hudson-floden, jättefina promenadstråk. Ligger mitt i en jätte-byggplats - och så blir det väl ett par år framåt!Trångt för bilar och transportfordon att komma till hotellet.
Läget intill "ground zero" är ju fantastiskt i all sin surrealism. Det ger associationer och är ett historiskt minne. Jag fick en känsla av lite sunkig atmosfär. Om det var färgsättningen, som var mycket murrig, eller om det var ofräscht, var svårt att avgöra.
Ligger perfekt med många tunnelbanestationer, inom några kvarter, till olika linjer. Nej
Vänlig,hjälpsam och tillmötesgående personal .Mycket fräscha rum,rent och snyggt intryck över huvud taget. Nej.
Ligger väldigt nära Ground Zero och tunnelbanan. Gångavstånd till Battery Park (frihetsgudinnan). Finns inte många restauranger i närheten (förutom lunch och frukost fik). Personalen var hjälpsam och trevliga. Rummen var små och sängarna korta. Sängen var väldigt skön men jag är 1.74 och mina fötter stack ut.
Bra läge, enkelt, bekvämt och bra standard. Tillmötesgående personal. Helt klart prisvärt.
Trevligt bemötande av personalen. Rent och fräscht rum.
Perfekt hotell I down town, lite lugnare område. Jätte trevlig hotell personal! Fina och stora rum bra städning och jätte bra service! Skulle gärna bo där igen nästa gång!
rummens storlek, lätt att reglera klimatanläggningen, närhet till metron En hel byggnad med stormande fläktar direkt utanför fönstret samt dåligt isolerade fönster. En klimatanläggning som lät väldigt mycket. Anmälan om fel på värdefacket togs emot men antecknades aldrig så inget blev gjort.
Personalen hjälpsam och generös, vilket bland annat visades genom att vi fick ett fat med kakor två ggr samt drinkbiljetter att nyttja i hotellets bar. Fick även goda råd kring hur man tar sig till flygplatsen och vad det kostar. Mat och dryck på hotellet var utsökt, men ändå inte överdrivet dyrt med tanke på hotellets standard och dess läge nära Wall Street. Ytterligare några små detaljer som höjde upplevelsen var Kiehls produkter i badrummet samt att personal knackade på under eftermiddag/kväll och frågade om man saknade något eller om man vill ha is eller choklad eller dylikt. Gratis morgontidning var inte heller helt fel att få :-) Kan inte komma på någonting överhuvudtaget som jag är missnöjd med. En fantastisk upplevelse blev vår NY-vistelse, vilket hotellet var en starkt bidragande orsak till.
Personalen var otroligt hjälpsam och trevlig, rent och snygg design på rummen. Hissarna fungerade sådär, lite tråkig utsikt (en vägg), men det beror ju på skyskraporna...
Relativt lugnt trots att det ligger i Downtown. Ibland hördes mycket ljud från gatan, speciellt morgonar. Tror inte fönstret var isolerat.
Det var ett trevligt rum på Manhattan för ett överkommligt pris.
Lungt läge på Manhattan och relativt nära till tunnelbanan vilket gjorde att det gick snabbt att ta sig till olika affärer och sevärdheter.
Rent, fräscht och bra läge! Receptionspersonalen var väldigt arroganta och ohjälpsamma över lag.
Billigt hotell med bra läge precis vid ground zero. I priset ingick en fin frukost och happy hour med tilltugg på eftermiddagen/kvällen. Dessutom finns vattenflaskor att hämta gratis på varje våningsplan. Nyrenoverat och fräscht. Prisvärt! Det faktum att det var happy hour med gratis vin & öl gjorde att en hel del människor satt i receptionsområdet & bidroog till en viss förfestkänsla som jag gärna är utan under min semester. Städningen av rummen var kanske inte heller den bästa - jag som har långt blont hår hittade korta svarta hårstrån både i sängen och i badrummet.
Bra hotell som ligger inom kort gångavstånd till tunnelbanan. Hotellet har en trevlig restaurang på översta våningen. Nej
det mesta lite nedlåtande bemötande gällande casualklädsel vid frukosten.
Läget, att allt var nytt och fräscht, ljudisoleringen, faciliteterna, restaurangen Att sängen var en bäddsoffa, ingen sängbelysning. vi bodde i en "lägenhet" men det fanns inga kastruller, glas mm
Centralt och bra läge , nära till transportkommunikationer
Nyrenoverat hotell med bra läge nära Battery Park på södra Manhattan Hotellet är inte riktigt färdigtbyggt ännu (klart dec 2010) och restaurang/frukostmatsal saknas. Ont om bord vid frukosten. Ligger precis invid Ground Zero och byggnadsarbeten kan vara störande i vissa rum.
Läget vid Brooklyn Bridge, mkt rent och fräscht Dålig service, mkt som ej fungerade på hotellrummet; bredbandet, hårtorken, rum med utsikt mot brandvägg
Trevlig o vänlig personal ,hjälpsamma ren o snyggt ,ligger bra till för flera sevärdheter I new york. Ett problem var att hottellet reserverade belloppet för vistelsen på mitt kredit kort vid ankomsten ,och debiterade sedan belloppet på kortet en gång till vid utchecknning.blev av med dubbla summan flera dagar innan det reseverade belloppet drogs tillbaka.
Bra läge, god frukost, bra sängar.
Personalen var utmärkt. Och att vi fick balkong var fantastiskt - vårt önskemål. Och trådlöst internet och tv - var toppen. Och frukostbuffe var bra och att det ingick i priset - inkluderat. Det jag kunde sakna - var en butik i närheten, anslutning - där jag hade kunnat köpt godis - cigaretter - mjölk - tidningar etc. Matbutik/kiosk eller liknande utanför - närheten. Det fanns ett gymrum - men inga fria vikter - endast joggingband och cykel. Fria vikter några stycken hade uppskattats.
frukosten, servicen, vänligheten, rummen - små men rent och snyggt, läget nej
Stayed at the Andaz for one night bc of the location and price. It far exceeded our expectations - the room was immaculate, roomy and nicely decorated. We also felt like we had more amenities than other hotels for the price and the staff was great. Would go back in a heartbeat!
Nice spacious rooms, very very nice staff, very small dog friendly, very well maintained all around. Also great location to stay in nyc because it's close to the metro/buses and at night there isn't so much noise as compared to midtown or uptown. Since we went in winter there was only heat available in the room. So to cool the room I had to open a window. These windows are quite massive and if I were a drunk person or not in the right state of mind, I have no doubt someone could fall to their death. I think this is a definite safety issue the hotel should really look into. At the very least maybe put in stoppers that only allow one to crack the window and not fully open.
The staff is what made this hotel-- friendly, knowledgeable and helpful. Sadly some rare traits these days at hotels. Also, loved the simplicity and elegance of the rooms and whole hotel. Would definitely return. Towels smelled a like chemicals
Freebies in room, beautiful bathroom, comfy bed, great location I assume our room was above the restaurant so it smelled like the kitchen during open hours, could use a thorough cleaning in the rooms.
We had a wonderful stay at Andaz Wall Street. The rooms were modern and clean. The staff were very friendly. The subway stop is a very convieneint walk away. Wall street was not a very convenient for us.
The bathroom was so new and the huge shower with the glass doors was pretty cool. pretty much all the furniture looked like it was purchased from Ikea. I'm over the "modern" aka cheap ikea look in hotels.
Huge bathroom...nice location and very pleasant staff...enjoyed our stay immensely.
My clean, spacious room was a "large King" that I had been upgraded into. It felt more like a studio apartment than a hotel room. I loved the free mini bar and couldn't get over how friendly and helpful the staff was. The Andaz Hotel staff has nailed charming professionalism. I tried to watch a bit of TV one night and the cable was cutting in and out. Also, I had to request more snacks and beverages vs an automatic replenishment.
The bathroom is gorgeous, huge free standing shower and elegant tub. I loved the power blackout shades. Staff went the extra mile every time we asked. AC was out and it was just too hot. Finally they supplied fans.
Through Kayak we were fortunate to get a good deal on the price of the Andaz. It is a beautiful hotel in a good location. While it is quite south of most of the activity in Manhattan, it's an easy subway ride to the activities north of the hotel.
The staff was exceptionally helpful and nice-- I booked a room as a birthday surprise, but before I booked I wanted to see the room in person to make sure it looked as good as the pictures. I stopped by the hotel and asked a person at the front if I could go up to just see a room, and he said it was no problem and let me have a look. A lot of the pictures on this website are of the King Deluxe room, but the King Standard room still looked really nice (just a little smaller). After I booked the room, I went to check-in and told the person at the front that it was a birthday present. As a favor, she said that she would upgrade me for free, since it was for a birthday! I thought that was an extremely nice thing to do, since they had unfilled Deluxe rooms anyways. That was awesome and I really appreciated it, got to stay in the huge Deluxe room for a really cheap price! Would have been nice if we were able to make dinner reservations at Bar Seven Five, but you are only able to make breakfast/lunch reservations at Wall & Water.
nice staff...comfortable bed...efficient room smokers hanging outside.....person vacuuming entry obviously would be doing something else
I was trying to clarify why they billed me the hotel twice. Took me hours waiting on the line being redirected from one person to another ending up with the most unfriendly, not listening person ever. Very dissatisfying!
The staff were friendly. Elevators could take up to four minutes to arrive at your floor.
Location and price were great. Room was clean, well-appointed and functional albeit small. Elevators. 3 elevators for 44 floors is simply insufficient. I had to wait for elevators every time I went down. At check out time it took me over 15 minutes and 4 missed elevators to get downstairs. I would've walked but for my 3 large bags. I can only imagine how long the waits are when one of the elevators goes down or the hotel is particularly busy.
Ok ok ok ok okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
The staff are lovely. It is not clean (blood stains on the sheets and hair grease in the headboard) and there is construction outside all night and eve louder in the early morning. The hotel can't control that but it is not a comfortable place to stay.
Close to the r line Elevator took very long, would have to wait a long time
Friendly staff. Nothing to complain. Good location and easy access to go anywhere. The water running in the bathroom when i shower, the water pressure was to strong when i was washing my hands that every time i had to clean around me the water splashing and the towels where not clean. It shounds ridiculous but it's really. I don't complain just to be a pain in the a.. but to help them fix those problems.
Good shower, water pressure and area Bathroom a bit tight Air conditioner was noisy
very polite staff great location close to a few subway lines (0.1 miles from R line) pharmacy right next to the hotel a lot of places for shopping and fast food restaurants if you occasionally need some extra clothes(e.g. elegant short) - you have TJMaxx in 5 minutes walking distance 3 elevators for 44 floors building are not enough (busy all the time) I had tiny ants on the floor in my bathroom.. other people probably will not even notice that..
Subway was right outside the door, a lot of food places and shops near by! Not busy and in a quiet street!
Good service. Frenly staff .good value Elevators slow.
Only the beds. Small bathroom. Small room. Low beds. Small TV. No proper lobby. Had reserved and paid for a King size bed but upon checkin was told there only two full sized beds left. Almost no apology. No trying to make up for it with a credit or free movie etc. Very matter of fact. Wasn't expecting that from W brand.
Soap Feels like walking thru a discoteque during daytime, sad vibe.
Nice bathrooms. Room small but adequate.
Nothing ,,,tuelly nothing in this hotel ,,,,its dirty ,old , not well located im sorry nothing i liked I had bed bugs at W downtown , i had to go to the doctor , i was red hittchy and full of spots . When i complaigned to the manager he told me i was wrong they have no bed buggs , they did a pedt control . So my doctor asked for a biopsy that came positive . Shame and they did not want to refund my 3 night this place is terrible , and i had a terrible stay .
Trevlig personal, fräsha rum, lite dyrt men det är ju manhattan så det får väll gå. Nära till flera resturanger och pubar men ändå lungt läge. Nära till tunnelbanan. Frukostmatsalen var liten och frukosten var inte så märkvärdig
Läget vid Brooklyn Bridge var lugnt och mysigt. Personalen var trevlig och hjälpsam. Frukosten var absolut ok, speciellt om du gillar bagels. Nej
Läget, personalen och servisen. Frukosten var undermålig
Mycket bra hotell med superläge
Lungt område med mycket restauranger. Nära till tunnelbana.
great location if you have business downtown; clean rooms; adequate workout facility; fantastic front desk service and staff very very small rooms even by NYC standards, but functional for a solo.
Friendly staff Good location Clean NO PARKING BREAKFAST WASNT SO GOOD ROOMS WERE EXTREMELY SMALL NOISEY PEOPLE IN THE HALL (staff)
the bathroom flooded every time i showered
The location was great! Everything was at walking distance! The check out too early!
Bathroom design is too crampy, no place to put extra toiletries. there was no refrigerator in my room.
Location is the best thing about this hotel. Hotel was very clean. Rooms are too overcrowded. Can barely walk around my room. Very small rooms make me feel very clostophobic. Workers misinformed me about parking and had to pay full price for parking instead of getting discounted rate.
We arrived very early New York morning The hotel gave us a beautiful and very soon we got our room. Very nice hotel, our room too. Very comfortable, new and inviting. We were assisted by representatives of all that we had to receipt and received excellent service and answers to all our questions. We would be happy to stay at the hotel, even when we get next time.
The view from my room The smoking floor, the wake up call that never happened, the false advertisement for valet parkind.
Very nice stay. Almost my dream hotel room. The vendor machine at 10th floor doesn't work.
The room was VERY small... but nicely equipped and comfortable. ELEVATORS.... this was ridiculous.. they only have 3 elevators for 50 floors and each one hold about 4 grow adults. IF you stay here be prepared to wait 20 min for an elevator to go anywhere. Will NOT stay her again for this reason alone.
Convenient and clean. The rooms were a bit smaller than What I was use to.....but comfortable bed
The location was prime. Especially if you're staying in the area for buisness. View was amazing. Staff was VERY friendly. Left some medication in my room after check out and they let me back into the room to grab it. The staff could work on giving better directions, but they were friendly and eager to help. Everything was clean and new. Also was nice cherry on top to be able to stay you've stayed at the tallest Holiday Inn in the world. Bar area was nice and bartender was friendly and offered us a free drink. Would certainly recommend this hotel if you're staying in the Financial District of Manhattan. The room was small. The king size bed took up about half the room, but we were only staying a night so we didn't mind. Also, the parking was a few blocks away, not well marked and a bit pricey (it is NYC after all). It was a bit of a hike to get to Central Park, Times Square etc. but the Statue of Liberty and 9/11 memorial/Freedom Tower are a short walk. No need for a cab or subway.
The toilet did not work and the desk sent someone up from engineering within 10 minutes.
Location to major tourist attractions a huge plus! The 9/11 memorial and Statue of Liberty close by. Access to the subway is also walking distance. The room was small. The bathroom was even smaller. Could barely close the door once you step in. The elevator took forever to get to my floor. Over 10+ minutes. When the elevator doors finally opened, it's packed with people. I had to go down 13 flights of stairs with luggages! Not happy at all!
Staff quite friendly and attentive...quick to answer questions, hail a taxi, etc....room attractive, comfortable and clean. Perfect location for running in the United half marathon as it is situated right near the finish line. Walking distance to varied restaurants and taverns. Would stay here again next time I need to be in this location of the city.
Staff courtesy and helpfulness; free Wi-Fi and great breakfast; location, location, location
Our room was on the first floor. You could hear the elevator dings, could hear staff talking with guests. It was just very loud.
The room was great and felt like a hotel that would charge much more. The breakfast was above average for a free breakfast. The staff was amazing and a went out of their way to make sure my young children had a great stay!! I will search for Hampton Inn before others from now on. Nothing.
The night staff was very friendly! Especially Adrianna Coffee and Bkfst bar were good
Awesome staff. Great having a full kitchen, saved a lot of money in NY. The charge to park/store my car for three nights/four days was about the same or less than one roundtrip Amtrak ticket from Boston (where I live). Very nit-picky here: the pillows were flat -- the feathery kind that flattens as soon as you put your head on it. Also, TV channels kind of stink if traveling with kids, no learning, just NICK, TOON, and ABC Family. BUT good tv, can plug in devices.
The hotel staff overall was fantastic. The breakfast staff was absolutely outstanding, so pleasant, attentive and professional!! Kudos! N/a
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it was in the center of a lot of attractions the wrong address is on the advertisement. It states 170 Broadway but it is not even on Broadway and believe me New York is not the place to get lost!! We drove around for over 2 hrs trying to find the hotel. The valet took $55 from us!!
I loved this hotel. It was perfect! The staff was super accommodating and friendly. The room was clean and quiet. Good mix of couples, and families with older children. For the location and price, I could not have stayed a better place.
Good value No
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I liked bringing my creature comforts from home and I didn't sacrifice my diet. I had the King Room with the full kitchen and it was well equipped, even more than I had expected. I was able to pick up goodies from the Greenmarket on Union Square. The location given wasn't accurate on GPS.
The staff was friendly and the breakfast was great. Location was perfect. No
Excellent location near to numerous subway stations. The staff were welcoming and professional.
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