Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Att det låg så bra till på Manhattan. Vägglusen som bodde i rummet. Inte så kul att bli biten. Små rum.
Läget är lysande och smidigt med utchekningen. Segt att checka in - Europaflighterna kommer ju ungefär samtidigt, onödigt lång kö.
Vi bodde på 39e våningen och hade fantastisk utsikt och New York känsla. Rent, sköna sängar och trevlig personal.
Mycket centralt beläget hotell med nära till det mesta. Trevligt och professionellt bemötande av personalen.
Läget är bra, med gångavstånd till mångabra restauranger, Times Square, kort till tåget till Newark Liberty Airport. Rummet mycket litet, även med europeisk standard, löjligt litet med amerikansk. Hotell och rum äldre och skulle nästan kunna vara charmigt om det varit litet mer påkostat. Dock utan större skavanker, även om badkaret var nött, och rent så vitt vi såg.
The bathroom was very undesirable!! From the door not shutting all the way (sitting at the desk you could see the person sitting on the toilet because there was that much of a gap) to the shower that everyone can see your shadow in - so uncomfortable with others in the room
Easy walk over to Times Square. The room was beautiful and I really felt like I got a great deal staying here! It's New York so of course it was a tight fit, but our family of four in the double deluxe room never felt too crowded. The staff was friendly and helpful, and the neighborhood was close enough to Subways and other destinations, but far enough from all the action and noise. Will definitely remember this place the next time I visit New York! The only issue that ever came up was the shower would leak a bit into the hallway floor.
Near Times Square, cleanliness and open room with large window...
I like the new trend of wood floors, as used here. Seems cleaner. The rooms are very attractive, but less functional than others. The beds are very comfortable. There are lots of places to plug in devices (regular outlets and USB) in several places. Elevators are plentiful and efficient. Loved having a Keurig coffeemaker. I interacted little with staff, but all I encountered in the hallways were friendly. A little off the beaten track, which is good in the city. And right next to a police precinct, which made me feel extra safe. There was no drawer-storage in my room (the closet is elevated, so you can put things on the floor of that, plus belowe the closet are two cubbies - one with the iron/board and one with a safe, but not really convenient for clothing). There was no countertop space in the bathroom for cosmetics, etc. No minibar, which is a sign of 4* and up, to me. And all that is provided are paper coffee cups. Some people may like that they may be cleaner, but I like glass glasses, and ceramic cups. Since I brought a bottle of wine, I asked in the bar if I could have a wine glass to take to my room and the bartender said he wasn't allowed to give one to me. I had a problem turning my TV off with the remote (it would just come back on) and a late night call to the front desk was no help ("Just turn the volume all the way down.") I eventually found a power button on the TV, but the desk clerk should have suggested that. At check-in, the clerk was not unfriendly, but when he handed me my keycard, he didn't really explain anything about the facility (breakfast, etc.) like people usually do.
The hotel has a lot of things going for it, judging by our recent visit. The property is very clean, the location close to Times Square and Hell's Kitchen is convenient, and there is a subway stop on the same block. The room was very spacious and comfortable. All in all, it was a great stay. The only thing to point out is if you're a light sleeper, earplugs may be needed. We were on the ninth floor but could still hear cars blowing their horns and there is a police station next door, so sirens can frequently be heard.
Front desk was wonderful, just things beyond their control occurred. Shower in our room squirted from wall even after repair man tried to fix, had to change rooms, delay in getting extra towels from housekeeping--the biggest and most noticeable is the cleaning staff does not know how to properly clean a room, wood floors not swept in rooms and the space between glass showers and sink have never been cleaned--whole bars of used soap, hair ties, wrappers and etc in the space-- just totally gross-- room 306!! They really need a lesson in how to clean a room!!!
Good location Tiny room, too small for 4 people, could not open luggage. No coffee or water in lobby. Unfriendly front desk staff. Promised to move us on second night but never followed through.
Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
LOVED the place. By far the best value in the city! the room was perfect for our family! The bar and lounge in the lobby ROCKED! Roman, the bartender was great! The entire staff was super friendly! 5 STARS !!
The location is awesome! The cleanliness and comfort of the room fit my needs well Front staff in evening is less than eager to communicate about the room availability and rates. I reserved the room via Kayak and the concept seemed foreign to the staff.
I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money. The staff was so horrible this time around. Just overall not accommodating. There was no hot water on the coldest day of the year. My husband took a freezing cold shower and the just put their hands up like oh well!
I didnt like anything about it. I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
Close to subway stop A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
close to penn station I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction. The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower. I would not stay there again.
The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
Loved the cool check in the cool room the great shower the terrific bed the quiet I think the room cleaning and maintenance is falling behind. Obviously very easy for the staff to clean but they need to pay more attention to the more perfect maintenance of the rooms and all the details
The staff was extremely helpful and friendly
Small rooms as though it was built for an aeroplane. Compact but with the essentials. FYI No fridge.
The price and the restaurant menu were great. I thought the mattresses were terrible. I just don't like sleeping on a futon-like mattress. It was very hard, no give.
Ultra futuristic look, clean, efficient, fun No free parking, costs $60 for 24h
I liked the view. Also the greeters at the first level were very curtious! No fridge. Also the 4th level desk person wasn't very nice! She seemed more like we were a burden on her than a guest.
Great place. Clean rooms that use space in the best ways possible. The shower had great water pressure and the beds were so comfortable! We even got our room upgraded. It really felt very futuristic to stay was a place we got to show off. Checking in was a bit difficult as the computer didn't recognize our reservation at first, but a staff member quickly helped us out. Checking out was a breeze though the staff member helping us check out bags into Yobot despite us not needing help imposed a forced tip.
price and location. Men that checked us in and got cabs for us food service. Food great service horrible. Ate at hotel twice and service horrible both times.
The beds were super comfortable and the decor was amazing ! I live in New York and I felt like a tourist there . The lounge needs to stay open later . I wanted to enjoy it more .
Great staff Tiny but well planned rooms Cool bars Decent coffee Smart concierge
Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside. WiFi wasn't free unless you sign up to rewards club.
Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel. Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
Nice hotel friendly people The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
for the buffet breakfast they write down 18% tip???
My husband and I always enjoy the Element, it's got everything we need. We stay there 2 times a year while we work trade shows at the Javits.
Free continental breakfast in NYC !!!! nuff said
Loved - the location although a bit shady at night due to the gay strip club two doors down, all the free food and drinks although it wasn't the best tasting at least they offered and thats more than you can say for any other hotel in the surrounding areas, the kitchenette came in handy Hated - the elevator situation too many people not enough elevators, the fact that they used a pasenger elevator as a service elevator to hual trash from the guests room...it was filled completely to the top with trash bags and we had to stand there and watch and wait as they got it all out and sprayed and wiped down the elevator so we could finally get back to our room, I did not like seeing so much of the inner workings of the hotel in plain view
Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square. The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.
It feels as if you have your own apartment. Element has thought of everything. The full sized fridge,nth silverware and the dishwasher. The most notable feature at Element is the staff. They are truly focused on getting everything that you desire to you and somehow seem to always go above and beyond. Great for locals and for tourists. Room service was missed.
Breakfast, laundry facilities, nice rooms and bathrooms, kitchenettes, view, location Too few elevators for the number of guests. Spent 20+ minutes waiting for the elevator.
Enjoyed the decor and atomosphere - great location and a great stay! Free happy hour and solid breakfast to get you going. Someone tried to come into our room at 8AM but we had the deadbolt on - never found out who it was or why they would come in with a 12AM check out.
The location is convenient to many points of interest 3 elevators for a 40 story building equals 5 to 10 minute waits for the elevator. The included breakfast is worthless as the space is so crowded and trashed by 8:30 that it is unusable. The kitchenette in the room has no value for a weekend stay and the space it takes up means there's no room for your suitcase.
Clean, friendly staff, safe location, near Penn Station and Bus/Subway station. High speed elevators were quick and fully functional yet compact room, quality continental breakfast included. All rooms sleep 2 persons. Booked through booking.com and charge for room was not to occur until stay, instead the room was charged immediately, one month before stay. While Elements is a non-smoking hotel, you may encounter some large dogs. Rooms suitable for 2 persons only, would be crowded with a large dog as well.
Liked the view from room could see the Empire State Building ,elevated wait wasn't too bad for the 39th floor, staff very helpful for first timers Didn't like that tv wasn't mounted on wall sat on a stand between bed and kitchen area hard to watch with other person laying beside you, parking was pricey and couldn't access vehicle unless u paid another fee, did not have good snow removal in street in front of hotel,
Centrat lage, goda kommunikationer Dalig service, hissar som inte fungerade, katastrofal hantering av frukosten
Rent och snyggt, underbar uteplats både entreplanet och 15 våningen.Bra läge lätt att komma till resturanger av olika slag. Trevligt att hotellet var så välbesökt på kvällarna. Bodde lite för långt bort i korridoren. Kände mej lite instängd där.För dyrt för min smak att ta en drink eller ett glas vin i baren.
Närheten till central Park och hela den spacade inredningen i receptionen, bar och reataurang delen. Ljudnivån från trafiken (2 glasfönster), de slitna badrummen och att det inte gick att få ett extra täcke om man ville ha delat sänglinne (inte vill ligga sked med vuxen son)
Designhotell med små eleganta rum, men med dålig sängkomfort. Bullrigt - vi bodde mot innergården på plan 6 och stördes av barlivet på gården som höll på till 3-4-tiden på nätterna. Bullrande luftkonditionering. Läcker och annorlunda hotell i övrigt, men inte "mysigt". Jättefin takterass, med bar, vid fint väder men annars få om några ställen att bara sitta i lugn och ro och läsa eller koppla av (på rummet fanns inte plats för detta). Knappast värt 3500:- per natt. Designhotell med små eleganta rum, men med dålig sängkomfort. Bullrigt - vi bodde mot innergården på plan 6 och stördes av barlivet på gården som höll på till 3-4-tiden på nätterna. Bullrande luftkonditionering. Läcker och annorlunda hotell i övrigt, men inte "mysigt". Jättefin takterass, med bar, vid fint väder men annars få om några ställen att bara sitta i lugn och ro och läsa eller koppla av (på rummet fanns inte plats för detta). Knappast värt 3500:- per natt.
Jättemysigt Inte någonting
Wonderfully supportive staff, friendly and helpful. Room was simple but hip and elegant, fresh and clean. And perfect location for my event at the Javits. I'll definitely book at the Cassa Times Square again in the future :)
Okay gym Clean, modern room No Restaraunt
The staff are awesome! It feels like a very contemporary and trendy hotel. From the "less is more" interior design, to the clean lines of the rooms, the high tech features in the bathroom, lighting fixtures, even the alarm clock is an iPad! How cool is that? All of these things add to what some might call a European look, or contemporary. I really felt at home there, being a professional photographer/graphic designer, it hit home with me on all kinds of levels. The location is great! just minutes from Times Square. We will be back! Are you ready for the negative? Ok, here it comes...the pens. The pens they use at the front desk just don't go with the rest of the decor. I think they either need something in brushed aluminum or mat black.
Spacious, modern rooms. Great location. Service was OK but not as professional as other hotels (e.g. housekeepers never said hello in the hallways, front doorman usually waved at us when we walked through the door, but rarely actually opened it for us. Was turned off by the front desk person telling us that they normally charge $150 (!!!) for early check-in. That's ridiculous. She waved it for us because her manager wasn't there, but I've never heard of such a thing before. The $75 deposit is also weird. It's understandable given the iPad in the room, but even that seems anachronistic these days. Who doesn't have a cell phone that provides the same functionality?
The rooms were spacious and very modern. the hotel was right by times square The hotel is not finished yet but when it is it will be even better
Great staff, very attentive
The hotel is one of the best we've stayed in everything was clean nice and the bathroom was great along with the comfortable beds. Usually when we go to hotels I'm a little skeptical about the cleanliness of the room and bed and I cover the pillows with my own bedding but this place was awesome didn't have to do any of it. Would stay again and the noise level in time square wasn't bad at all. Paid 75 dollar deposit and the one refunded me 53.00 and couldn't really explain the charge.
Trevligt fräscht hotell med utmärkt standard. Citynära. Kan verkligen rekommendera och återkommer gärna
Rent och snyggt, mkt bra läge.
Snyggt och funktionellt hotell, prisvärt. Perfekt läge på en tvärgata med några minuter promenad från Times Square. Vid en första anblick upplevs tvärgatan ruffig med en del byggnadsstättningar fortfarande kvar runt hotellentréerna och den stora inbyggda busstationen Port Authority mitt emot. Det störde dock inte vår upplevelse av hotellet och vistelsen. Luftkonditioneringen upplevdes till en början ganska högljudd om man vill ha svalt på rummet.
Ett nytt hotell med bra, snygga rum. Läget är helt OK med 15-20 min promenad till Broadway, Times Square etc.
Väldigt trevlig och hjälpsam personal. Perfekt läge mitt på Manhattan.
A staff member member became rude with us in the hotub area. We were compted $50 in room service because of it. Other than that, the place was great!
Location Noisy in room heater.
Proximity to various NYC highlights is very nice. I understand parking in NYC is difficult, but a better alternative could be achieved.
The outside seating area attached to our room and the internal attrium. Staff were very helpful. We booked a suite. Very small room with only a bar mounted above the credenza to hang clothes. I had to make a conference call the next down so went to a common seating area downstairs It was dirty with several chairs stained with spilled drinks. Very loud club which didn't close until 4:00am. Good for young folks less so if you are a little older.
I stayed in the shared room, nice for 1-2 nights. The rooms coed it's like a high class hostel. Overall enjoyed my stay
Good price and location AC unit was extremely loud, impossible to sleep well with it on, and it was humid hot summer in NYC. Major bummer. No towels in pool area had to call 3 times, there is barely any staff around ever. People seem to be here to crash for parties or work, not really a vacation hotel.
Liked that 4 of us could have a room where we each had our own bed and tv and be fairly close to great destinations. The place is right beside a night club and the room we were given initially was right beside the club. You could feel and hear the music in the room all night. There was also an "emergency exit" door right outside our room that was used by service personnel. The door banged constantly with people coming and going. Seriously the bang was so loud it made us jump every single time - this was every 15 minutes or so the entire night. None of us slept (myself, my 63 year old mom and my 18 year old daughter). One of the Tv's didn't work at all and another had a bad picture - we asked for it to be looked at - never happened. No way to lock the door from the inside and no "do not disturb" sign. We complained about the room but of course they couldn't do anything other than move us for the 2nd night and offer free breakfast (which was actually brunch starting at 10 am which needs its own whole other review). Room was dirty - carpet, sheets...Then the second night we did have a quieter room. While we were getting ready for our show there was a knock on the door followed by a male employee walking right in - no waiting for us to let him in - just walked right in to fill soap in the shower??? What if we had been naked? So bad it was laughable. At least we all have a funny story to tell. A tv and 2 lights didn't work in this room either. Awful awful place. People were nice but didn't follow through on the service at all.
Luxurious amenities at a fraction of the cost of expensive hotels in Times Square, The Out NYC was a perfect stay for the single traveler. I stayed in their dormitory style rooms for no more than about $80 per night. Single, private rooms with a king bed were available for about $160 per night if you should need the privacy. The dormitory style rooms that are cheaper may very well be worth it for a solo traveler. I found it to be a nice way to make new friends while in the city and an inexpensive way to stay near Times Square at a very reasonable price. Of the many things I enjoyed about this hotel the Jacuzzi, sauna and steam room were of my favorite amenities. Aside from that, the staff was overwhelmingly pleasant and made my stay a very personal experience. Big thanks to Terrance, Natalie, Steve, Roxy and Ro for their hospitality at this fantastic hotel. I will stay with them again upon return to NYC.
Location was excellent
Impossible to sleep depending where your located in the hotel. If your on the same side as the club good luck getting any sleep at all. I could here the music and the DJ better than I could hear our room TV. Had to keep AC and TV on in attempt to drown out the music.
The mini bar The maids
I usually stay on the lower Eastside when I travel to New York for the restaurants and art galleries. I selected the out purely on the basis of economics and the desire to do something slightly different. Although there are no art galleries and only a handful of restaurants in this neighborhood it is walking distance to time square and the theater district. If shows are your game, this place is pretty awesome. However for 160 bucks a night with good sheets and a recently renovated modern bathroom I do not feel inconvenienced at all. You can easily take the blue line subway down to Chelsea or Greenwich Village and as long as the weather wasn't as terrible as it was during snowstorm Jonas during my stay you can easily walk east across to the Bowery once you have moved south a bit by train. There's a charming coffee and breakfast place right next-door to the hotel which was friendly and provided healthy food options. The staff at the hotel although not the most polished was extremely helpful during the storm. They were able to extend my stay since I was stranded with all flights canceled for 2 days without gouging me. I had a problem with my television remote which they expeditiously repaired and I appreciated the attentiveness and speed. The hotel restaurant was, meh, just fair, certainly not awesome as compared to most restaurants in New York, but they get points for being the only place open on the night of the storm. And again at bargain-basement prices for the room one as little right to complain.
Proximity to business event. Room location: too noisy; not conducive to getting appropriate rest during a business trip. Front desk: did not accommodate our request upon arrival. We were moved to a room 2 floors higher, same room location, same noise level.
Nice view from the bar, nice room.
We brought our dog with us, and they were very welcoming and accommodating...he got treats, a new leash, and they even offered a dog bed! And, they didn't give us a hassle when we wanted to leave the dog in the room while we went to dinner. I think the dog had as great a time as we did! The location wasn't the greatest if you are looking for "things to do" right there in the neighborhood, but for our needs, it was perfectly fine!
Very nice soap and shampoo Toilet paper poor, coffee stand in the morning moved away very early. At 9:30 it was already moved away. from the five opportunities we could only use 2.
The cleanliness of the room and the bathroom and the location (near to time square) which we can find several metro lines. The noise resulting from the street (trucks, klaxons all night long). It was almost impossible to sleep even with earplugs.
Good location, 10 minute walk to Times Sq. No coffee/tea making facilities in room. Drinks expensive.
The staff were very professional, and helpful. The hotel is nice to bring our dog to, the staff went out of their way to cater to him. The rooms were very clean and comfortable. There was a very noisy club next door that made it difficult to sleep. Also I thought that for the price we paid the hotel could have offered free WiFi in the rooms.
Amazing room with a view of the Hudson River. Excellent service from staff. The evening wine reception is a nice touch.
Great welcome. Staff always willing to help. Rooms very comfortable. Great view. Fantastic design, furnitures, deco. Room cleaning was average.
On Sunday nites, club next door is so loud well into the nite making it virtually impossible to sleep. All light fixtures lack dimmers and all contain very high wattage cold fluorescent bulbs Lighting in room is horrible. Hvac is not well regulated. Room would get very cold and the only option is too turn off and wait for it to get unbearably hot
The View at the bar on the 16th floor! The view from our room, the food, service, location
There were comfortable beds, nice tv's in the room as well as a brilliant shower. The hotel is next to a junction so you get awoken very early every morning but i was put on the second floor next to it.
Location, cleanliness, and room. My check-in was at 3pm, room was not ready until 4:30pm.
Beautiful rooms. Latest technology The location is 2 avenues away from madison square garden. It could be a long walk with kids Need a fridge in the rooms The location is 2 avenues away from madison square garden. It could be a long walk with kids
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The people were very friendly and helpful. The water pressure was not that strong andthe ac unit kept cutting off.
location was good really small rooms
a girl at the front desk was FANTASTIC.... I met the General Manager at breakfast... he made sure all was perfect no
Location is good. Close to Madison Square Garden, Penn Station. Reasonable walk to Times Square. Size of room is fairly large by Manhattan standards. Water pressure in the bathroom sink and shower was extremely low. Barely a trickle of water came out of the faucet and shower head.
Clean, modern. Very small rooms! Not that inexpensive.
This guest did not leave comments about this hotel.
The Price and the location Room is very small. Fine for an overnight or two and for only two people. Which was fine for our trip
Great location: Was able to walk Times Square, walk or a fast subway to Central Park. Across from the Port Authority, and we traveled in on bus, so talk about convenient. Staff:Very friendly and courteous. Breakfast: Free, hot delicious breakfast Room: Nice bed, small kitchen area with fridge and stove top... and that is in their smallest room!!!!!
The staff was outstanding and did everything they could to make my stay the best possible. The room was very clean and nice and had many added accoutrements that I had not expected. Overall my stay was excellent and I would recommend this hotel for business and pleasure!
Coffee at the lobby came out so late in the morning.
The staff at the DoubleTree South Times Square is AWESOME! Friendly, helpful, bent over backwards to make my stay comfortable. Small room, ice machines not on every floor. SLOW elevators!
For the cost I don't see how you can charge what you do for these rooms when you can stay at the one at Times Square for the same amount and have a suite. You can barely walk by another person in these rooms. You charge WAY TOO MUCH for them!!!
Comfy bed with soft sheets, nice staff The ice machine didn't work
Great Location, comfy bed, staff was very nice and friendly. Linen was dirty no complimentary items in bathroom one face towel in bathroom no water to make coffee Early morning construction no fridge in room small room
Misinformation from concierge on where to park when we arrived at midnight. Construction noise outside our window all night with no warning or apology from hotel staff. Place is pretty crowded and dingy. Was not aware that Hilton did not give points if booked through kayak
The staff was above and beyond professional, courteous,and thoughtful. The room was comfortable, very clean, and just the right size for a weekend get away with my grandson. He was very impressed and "wowed" -and for an eight year old that was all that mattered! That we only had two nights to spend!
We got our cookie, so we had that going for us... which was nice. Staff was curt and unwilling to accommodate a booking error that occurred. It didn't really seem like my business mattered much there. Won't be making any future reservations here.
Got in late after the Bruce Springsteen concert and the front desk associate gave my friend and I each a bottle of water. Extra cookies on check out -- which are amazing by the way! Issue with two blow dryers.
I can't say enough about how friendly the staff was!! Amazing Small rooms , but that's typical of many Manhattan hotels
Staff was very friendly. Check in was smooth which is great after a long day of travel. No free WIFI if your not a member. Should be free for everyone now a days.
We were there during the blizzard and the staff did a great job, especially like the restaurant!!!
Nice clean new rooms. Friendly staff! The elevators were a little slow but we had no problems. There was a problem with getting a package delivered to the hotel wires got crossed by staff?
Staff was polite and easy to work wjth Boiler maintenance was being performed during our stay and hot water was shut off during peak shower periods. I would've expected this to be performed when people sleep to avoid customer disruptions. The adjoining restaurant does not prefer hotel customers and actually locks the door between the two facilities.
Liked the location. Beds were comfortable. Fairly clean. Shower soaked the floor outside the shower area. Ask for extra bath mats. Shower is nice though with wand. Wifi signal was weak. Room is fairly small but to be expected in NYC. Use their valet Parking. We didn't but wished we had.
Family vacation with a 10 & 12 yr old. The location was good for us. The size of the hotel room was comfortable, actually larger than I expected for NYC, and it had a mini fridge and microwave which was great with kids. The staff was very friendly and very helpful. The bathroom was small but that's what I expected and my only real complaint was the water pressure. I literally had to run around the shower to get wet and getting the the shampoo and conditioner out my hair was a challenge. Overall I would stay again without a doubt.
Good central location to transportation that we use while in the city. Known entity. Have to pay large fee for Wifi when even coffee shops offer it for free. Big gouge. Only one usable electrical outlet in room. You charge your phone or you have AC, but not both. Other outlets are hidden behind furniture.
The location was great, the rooms were clean, and we had generally no problems. The elevators can be kind of finicky and slow.
The location is great it's a short walk to time square and theaters. The doormen were always friendly. The bed wasn't the best or the worst as far as comfort. It was outdated and not clean. My shower vent had black dust bunnies clogging it, there were stains and mold in the tub and along the walls, and the shower curtain was stained. The bathroom was extremely small, and we were never given enough towels. We were charged for an extra person in the room, who was my 15 year old daughter, and yet there were two double beds which clearly could sleep 4. The elevators were broken half the time. I wouldn't stay here again, I thought I was booking a more upscale hotel for the price, and I was sorely mistaken.
Clean, centrally located and a great value. Would definitely stay again.
The location was great (easy taxi access, and walkable throughout the theater district) and the price was good. I had frequent trouble with my key card, the hot water faucet in the shower fell off - but that may have just been bad luck
The location is great. The people are friendly, especially the bell hops and housekeeping. It is a great location within walking distance to everything. The little restaurant next door is a great deal with huge portions. Not have enough outlets by the bed to charge more than one phone. I did not like having a 225.00 " security charge" charged to my credit card. They said in case we smoked in a non smoking room, but this is an excessive about of money to have tied up while on vacation in NYC. I am praying that it is released. The front staff said it would take up to 4 days. Also did not like having to pay for wifi.
The room I stayed in had been renovated recently and while not the Taj this place was charming. The staff were all friendly and helpful. It was raining one morning and they loaned me a nice big new umbrella. I was working a lot and so I didn't mind that there wasn't a giant pool on the roof with deck chairs. If go back for sure. Nothing I can think of. I mean it's an old stately hotel. The dining room was a bit long in the tooth. But I liked the place.
Hotel has no ambience, no place to sit and relax outside the room. No lounge or fireplace, no lobby bar, no hotel restaurant. Rooms are decent size, but bedding is thin and uncomfortable, air conditioning/ heating is difficult to control, rooms are separated from one long noisy corridor by thin doors. Housekeeping is great, but very noisy if you are on anything but PST and want to sleep past 730AM. The breakfast "cafe" is a single basement common room where you self serve a mediocre breakfast, even coffee and juice from dispensing machines. Whoever owns this hotel cares little about the guest experience, period. That is evident from the basic design of EVERYTHING. But Hotel location is good. If you must stay here, get a room on the north side facing the back of the "tenements" on 49th. A little kid babble from those homes is better than listening to police and fire sirens all night. Pretty much everything could be improved except the location.
I love it! That's all I have to say! The best move I made all weekend! No Pool
El servicio es excelente, como también las facilidades. La realidad es que me encantó todo. Vuelvo a quedarme aqui.
I was really pleased about the accommodations on the hotel. Full kitchen was really useful. Personnel was kind in general (as long as a problem did not arise). I did not like the eggs for breakfast. Couple of packages were not received by hotel.
Location was excellent for us and staff were friendly and professional. Although we did not use the little kitchen area, i like that it is available. place was clean and only 2 blocks away from subway. Door bell sounds like an alarm. Told the cleaning staff not to clean our room but did not listen and our things ended up on the floor. Also need more choices for breakfast.