Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Läget och priset men ändå många faciliteter och rent och snyggt. Bra service men synd att det blir en massa extra kostnader som kunde ha inbakats i priset såsom t ex bagageförvaringen efter utcheckning etc. Heltäckningsmattorna.
Läget är bra. Perfekt avstånd från shoppinggator, Central Park, Carnegie Hall och så vidare. Helt enkelt mycket centralt. Det här hotellet håller högst 3-stjärnorsstandard. Allting är slitet, badrummen mindre än på ett sämre hostel och 400 dollar natten är ett fullständigt rån.
Great location, just steps from Central Park, shopping, restaurants, etc. Nice decor. The $25 fee per guest. Really? What a rip off. BUT, it includes free wifi! And a bottle of water! Many hotels offer wifi and water for free to anyone that signs up for their loyalty/rewards program (which is free!) You do get a $10 credit, though, which can be used to purchase a $20 drink on the roof top. Stop gaming your customers.
Location, roof top Small room, needs renovation - room looks outdated, paper thin walls - can hear everything from next door, expensive for what you get
Ideal location. Small but well appointed room. Had a great deal so excellent value; likely not great value for money at regular rates, but in that location, would be hard find better options.
Very friendly, responsive staff. Great location. The superior king room we had was very small, like Paris hotel room small. The bed could have been firmer
Nice upscale, modern and hip boutique hotel. Close to my work in midtown and 6 1/2 Ave. Friendly and consistent staff. Fantastic in room amenities. Comfy bed and nice big bathroom, robes and slippers.
Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay! nothing negative.
The room was clean and the beds were comfortable. The location was excellent for our needs. The hotel is tired and worn. It needs an injection of cash to update and refresh the rooms and fixtures. It wasn't the worst place to stay because it was clean and the location was great. The front desk was understaffed at both check-in and check-out. This created long lines and long waits. We had to wait an hour for our room to be ready because they were behind on their turn-overs and we arrived at 8PM. They need to hire more staff for peak times.
Perfect location. Great value for money.
Great Location and wonderful people made this place worth being in NYC!!! Nothing...
Being close to Broadway, Central Park and Rockefeller Center. The staff was very helpful.
Place, location, access, and security
Location 1. No communication by hotel staff. They tried to place us in a room that is half the size of a regular room without even telling us when we checked in. We found about this when we actually entered the room. After that we had to reconcile this very uncomfortable and unexpected experience. 2. Hotel management spent 10 minutes explaining how they cannot keep the fully paid room and that upon check in they will place and assign the room of their availability. Why bother and pay in advance if there is no guarantee? 3. We didn't feel hospitality was there at all. It truly came across as just another place interested in making money rather than building long lasting experience 4. Hotel is definitely run down and it stinks super bad. 5. We would not recommend this hotel and definitely would not have given it 3 stars. Stay some place else!
Noise from nearby club was very present in the room every night until 2AM
Location Too noisy
Location Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
Very good, central location on 7th Avenue. Just a few blocks from Times Square, Central Park, immediately adjacent to Broadway...can easily walk (or use subway) to anywhere in Midtown. Hotel staff was courteous and helpful. Had a decent breakfast bar in the lobby with very kind, courteous employees staffing it. Was an enjoyable visit every morning, though it's primarily only got muffins, fruit, and coffee. Room was very minimalist and small. Bed was not particularly comfortable. TV only has a few channels and reception was fuzzy on about half of them. Wi-fi is not free - costs roughly $15 per day, less if you buy several days' worth of usage up front. Noise from the street below was pretty noticeable; it would have been very difficult to tune it out completely had I not been using ear plugs. Basically, it's cheaper than the other (nicer, I would assume) hotels in the area, but the location could make it worthwhile if you don't plan to spend a lot of time in your room...and it's NYC, so why would you? Spend a lot of time out in Manhattan, making use of the great location, and you won't mind the facilities as much.
The location was ideal as it was close to tourist attractions. Lobby was beautifully decorated for Christmas and had a very festive luxurious feel. The rooms however were comfortable, standard but clean and gave Bath and Body Works as complimentary toiletries which was a nice touch. Staff were also friendly. Chargable WIFI - We live in a day and age where communication abroad is important to some. Free WIFI should've been included with the room as it wasn't cheap to book here and would be nice if it was complimentary like other hotels in the area. Also we stayed in room 754 where the air con fan wouldn't switch off (in December)!
Location Room facility
Location was fantastic, as it was easily accessible to Central Park and train stations. Breakfast selection was great, since it was included in part of the $40 per day per person deal. I am having mixed feelings about the $40 per day per person charge, since the only benefit to someone who is on a business trip might be the breakfast (which was great). But I guess everyone might want an option to opt in or out for such fees. Housekeeping was bad - requested some extra hangers/hairdryer at night but never came. I had to remind them the next morning for it. Same deal when they make up the room - sometimes they are missing bottles of water, others they forget to replenish towels. No standardization in the process. I do not exactly feel the five stars was well deserved as compared to other hotels.
The team at WestHouse went out of their way to take care of the two of us. Small requests, such as for a flat iron or extra luggage stand were met almost immediately. Even with the air conditioning on, it was still a tiny bit warm in the room (we like very cool rooms). The hotel was great and provided a fan, though, which helped.
Bemötandet av hotellets concierge. Ljudet av luftkontitioneriongen
Tyvärr gick det inte att sova pga en luftkonditioneringsanläggning utomhus som förde ett otroligt väsen som gick genom rutorna trots att vi bodde på 8:e våningen så vi kommer inte att bo där eller rekommendera någon att bo där.
Mycket tjänstvillig personal. Trevliga rum och utmärkt läge. Dyrt att ringa (personalen strök dock vissa telekostnader utan vidare diskussion).
Personalen var mycket tillmötesgående. Läget vid Central Park och utsikten över parken från rummet. Ganska lyhört särskilt ut mot korridorer.
Very nice bed and very good service!
Försöker att alltid bo på detta hotell vid New York vistelse. Perfekt läge vid Central Park South, Park view rummen med fantastisk utsikt över Central Park och Upper West/Upper East side..
Man blir alltid väl omhändertagen av en vänlig personal och rummen är rena och bekväma och läget kunde knappast vara bättre. Det finns endast två datorer för alla gäster att gå ut på webben. Två till skulle inte skada. så att alltför stor köbildning inte uppstår. Duschens munstycke är minst sagt irriterande med en slags roterande stråle som är ganska stark. Ett silande duschmunstycke är effektivare och behagligare.
Mycket bra läge nära Times Square. Hjälpsam personal. Bra rum. Nära till shopping och teater/nöjen nej
Läget var perfekt. Positiv överraskning att frukosten var gratis för barn under 16.
Laget samt det fina rummet. Servicen var riktigt dalig.
Mycket bra och prisvärt med trevlig personal.
Pristine gym and pool, stylish service and friendly staff but not snobby. Great turn down service. Amazing bathroom and overall decor. Very clean and new. We went with our 4 year old. They where nice to us even though we had a little kid with us. We used to live on NYC but now are just visitors. So this hotel is perfect location. I will only stay here from now on in NYC. No complaints
This hotel was absolutely beautiful. Very spacious and luxurious. It has a great location and a spectacular pool. We loved our stay so much.
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
great location and view on Central park
Everything - and especially Norman the Bartender - a great person. None.
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
The service at this hotel is the best we ever had.
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
Stort o fint rum med sköna sängar. Bra badrum. Service utmärkt. Löstagbar duschhandtag hade varit bra.
svårt att ta sig upp och ner i hissen pga att en var avstängd för reperation.
-Att inte ens Internet tillgång var inkluderat i ett så dyrt dygnspris. Hade ingen utsikt från rummet. Såg varken gatan eller himlen. Dåligt med tanke på priset. Det rum som jag hade fått i min bekräftelse (153) var inte det jag fick, förmodligen var det bättre än det vi till slut fick. Hela tiden hade man känslan att man fick se upp så man inte blev debiterad för mer än man hade beställt. Frukosten var mycket bra men tyrvärr också mycket dyr och inte prisvärd. Att man också ska behöva incistera på att man bär sin egen väska är dåligt om man är europe. Vill inte sticka till någon 5-10 dollar för att han föjler med upp till rummet med väskan.
Läget /foajen Rumets standard är ett 2* hotell och 20år gammalt !
Det centrala läget Det saknades kylskåp med buteljerat vatten på rummet. Ej tillräckligt tryck eller för lite vatten vid full öppning av kranar.
Hotellet har ett perfekt lage for shopping, museer och subway-buss. Teaterdistriktet er endast 15 min. till fots.
Läge, standard, Dyr frukost . Borde hellre ingå i priset.
Hotellets läge var mycket bra med närhet till det mesta på Manhattan samt en utmärkt restaurang. Att inte frukosten var inräknat i rumspriset samt att städningen kunde varit bättre liksom standarden på rummen.
In addition to the beautiful suite and comfortable bed the hotel staff makes the guest feel welcome and at home. I highly recommend this hotel if you want luxury, a feeling of warmth and friendliness, and safety.
A well thought out room layout (jr suite) and everything clean and working. Very friendly employees. An effortless hotel experience where you can tell they are sweating the details. it's not a great room lobby hotel and the views aren't city vistas. But if you value functional comfort Trump Int'l is the best value at the higher end of NYC hotels.
My wife and I were in town for an awards ceremony and wanted to have a special first class stay near Central Park. The hotel was so nice and the staff were friendly and very accommodating. They even provided us with a limo ride to our event with just a quick call to the front desk. Everything was first rate and the room, view, and decor was very upscale adding to the New York experience. The location was within walking distance to all the best shops, dining, and attractions so that we did not need a cab while we were there. The best part was a view of central park and the room was very quiet with no typical street noise or horns blowing during the night.
Great location, bed was comfortable, TV was nice, clean for age of hotel, sheets and pillows were comfortable. Very Dated! Poor quality construction. bathroom WAY TOO SMALL. Bedroom HOT, Living Room FREEZING! Asked to fix 3 day in a row...finally changed rooms.I could NOT HAVE BEEN FIRST? Old towels, cracked toilet, dated fixtures. $70 half bottle wine?