Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Vi bodde på 39e våningen och hade fantastisk utsikt och New York känsla. Rent, sköna sängar och trevlig personal.
Läget är bra, med gångavstånd till mångabra restauranger, Times Square, kort till tåget till Newark Liberty Airport. Rummet mycket litet, även med europeisk standard, löjligt litet med amerikansk. Hotell och rum äldre och skulle nästan kunna vara charmigt om det varit litet mer påkostat. Dock utan större skavanker, även om badkaret var nött, och rent så vitt vi såg.
Att det låg så bra till på Manhattan. Vägglusen som bodde i rummet. Inte så kul att bli biten. Små rum.
Läget är lysande och smidigt med utchekningen. Segt att checka in - Europaflighterna kommer ju ungefär samtidigt, onödigt lång kö.
Mycket centralt beläget hotell med nära till det mesta. Trevligt och professionellt bemötande av personalen.
Underbart hotel, perfekt läge, härliga sängar!
Servicen fantastiskt bra, läget perfekt om man är ute efter shopping. Rummen var rena och fräscha och inte alltför små. Enda nackdelen var om man ville gå till bra restauranger i närheten. Utbudet är då rätt begränsat. Vi fick dock ett kanontips på en restaurang bara runt kvarteret men utöver det fanns det inte mycket att välja på.
Jätteskön säng, fräscht rum, vänlig och hjälpsam personal.
Mycket bra läge. Sköna sängar. Rent och fräscht. Hörde inget från grannar eller korridor. Frukost ingår inte och är väldigt dyr att köpa till. Man kan äta i närheten av hotellet till nästan halva priset.
Läget. Avsaknad av frukost.
Riktigt bra läge
Centrala läget till Penn station ,Madison S Garden,Macys,shopping,mat- ställen ,mm. Rummen behöver uppdateras-slitna.Sängen OK! Dyrt bo centralt i NYC , Inget kylskåp -dålig airkond.(byggt 1912 ) STORT ! Mycket ljud dygnet runt- inne som utanför !
Det centrala läget Mycket nedslitna rum. Stort behov av renovering
Bra läge, rymligt rum med sköna sängar Handdukar behöver inte bytas varje dag
Läget, stort och bekvämt rum. Priset.
Ett litet charmigt hotell med mycket trevlig personal och bra service. Ett boende mitt i "smeten", ca 75 m till Macy's och Empire Stats Building ett stenkast därifrån. Ett hotell som jag kommer att bo fler gånger på. Den kontinentala frukosten är inte alls den kontinentala hotellfrukosten som vi är vana med där allt finns på bordet, utan här är det sparsmakat.
Utmärkt läge, bra värde för pengarna OK frukost
Utmärkt läge mitt i smeten med närhet till allt. Trist frukost men ack så amerikansk.
Rum som innehöll det man behövde, centralt läge och frukost på hotellet.
It was a very basic hotel and rooms were on the small size, but it was exactly what we needed. We loved that there was a microwave and fridge in the room. Clean. Small clean lobby. Staff were generally very friendly. Nothing.
Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc. I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.
Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs. Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.
Cleanliness of rooms and hotel as a whole. More attentive front desk staff. Assisted others before ourselves and other guests who were clearly lined up first.
The hotel was in a great location for sight seeing and the sub way. The hotel staff were friendly and accommodating. The rooms were clean. The beds were very comfortable. Although the breakfast was an "all you could eat". I thought $16.50 was a little over priced
This was my first stay at Hilton Garden Inn Chelsea. I like everything about this hotel. Location is very good in mid-town Manhattan close to shops, clubs, bars.The customer service was ok. The room was big, very clean & comfortable.If you are in a mood for a Playboy TV channel it's free you can watch it in your room. I was on 19th floor the city view was ok nothing special. I will recommend this hotel to my friends & family. From 0-10 I'll give 9++++. Check-in is at 3pm. I arrived at 3:30 pm and my room was not ready I had to wait for 15 minutes in a lobby.
Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special. They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.
The location on 28th Street is very central and convenient. One of the elevators didn't seem to be working very well and the other was very slow. Luckily I was on the 2nd floor, so I took the stairs, which were clean and well lit. It was pouring rain when I arrived and the front desk had no umbrellas to lend. It was also very loud from street noise in my room. Inside from the hallway was quiet, even though I was near the elevator.
Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night. The only issue was the noise of the air conditioner heater.
Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.
For New York this was a pretty good size room with 2 queen beds.
Bra läge, trevlig och bra service. Kan varmt rekommenderas och skulle utan tvekan kunna tänka mig att bod där igen.
Fräscht, rent, snygg inredning/design, skön säng, fint badrum. Läget jättebra - mitt I smeten men ändå på lugn gata. Mycket nära Penn station och två t-banelinjer. Två lånedatorer med internet I källaren (där finns även ett gym!). Trevligt personal. Frukosten inte fantastisk men för att vara usa mer än godkänt. Enkel buffe med bagels, äggröra och bacon, färsk frukt... Det enda jag kommer att tänka på är att duschen saknar slang/handdusch (endast takdusch). Något opraktiskt... Vissa kan nog uppleva rummet som litet om man är två och har flera/stora väskor, jag var ensam och upplevde det som lyx! Och vem hänger inne på hotellrummet I nyc?
We stayed in a large clean studio room for just two nights. It was a good experience but the room wasn't as large as I thought it would be. For example, when the sofa bed is pulled out there isn't any room to walk between it and the full/queen bed in the room. The pull out couch bed was as uncomfortable as we expected it would be, but after our long NY city days, we didn't care. Breakfast was plentiful in options, but so packed with people one of us had to stand to eat. Get there early I guess! Elevators were just as bad; the general advice was to go up to get down. Clean room. Prompt service. We'd stay again.
We stayed here in August to celebrate our daughters 13th birthday. We are a family of four, my husband, 13 year old daughter, 9 year old son and myself. The hotel staff was so welcoming and helpful in every way. We arrived a few hours ahead of check in time, but they allowed us to check in early. I had requested a couple of treats to be in our room when we checked in. They didnt have them available at check in, but the treats were in our room when we returned from the broadway show, along with a balloon bouquet and a birthday card for our daughter! Anything we needed or asked for during our 4 day stay was taken care of with a smile! The rooms are very spacious and clean. The kitchen is quite attractive and very useful for keeping snacks and drinks. The hot complimentary breakfast was good, we often took our plates of food back to our rooms and reheated our breakfasts as we each got showered and realy for our day. The hotel is in a great location. An easy walk in one direction...
This was a great value for Manhattan. It was within walking distance of Times Square, Central Park, and many other popular New York hot spots. The staff was very friendly & helpful. When we arrived, there was only 1 operation elevator & the staff went out of their way to make sure people didn't have to wait too long for the elevator. The complimentary buffet breakfast was excellent - great if you have a family! The rooms were quite large (with a full kitchen) and the beds were extra comfortable. My husband and I would definitely stay here again.
While the decor, aesthetics, and general reception are great, the customer service and professionalism from the front desk is completely sub-par and below standard for any hotel within this price per night range. I was completely taken by surprise and frankly, shocked when I realized minor construction on a door lock was going on in the room next to mine. Apparently, management thought it a good business idea to begin the deconstruction and removal of the lock with the requisite banging, clanging, kicks and other associated noises at 9:30 pm!! When I called the front desk to complain, the female rep advised that she didn't know when it was going to finish but that it would continue--completely uncaring that after taking two separate airplane rides to get to NY, encompassing a total of 15 hours, one flight from a recovering war zone no less, all I want to do is sleep and rest in order to be somewhat recovered from passing two continents and three time zones and to be prepared for a me...
Excellent TImes Square location for weekend stay .
Clean, spacious and very nice room, close to Times Square. Complimentary breakfast and afternoon light dinner was a plus. Would recommend, and visit again.
Our stay at Residence Inn was actually better than expected. The staff was very friendly and helpful. Even the maintenance staff always said hello and had a smile. The breakfast was good and they even provided a light supper which our family took advantage of. We would definanty return. P.S. Our City View rooms on the 27 floor had an outstanding view.
The check in process was pretty average, but with unfriendly front desk attendants. The hallway was dirty on the floor that I was staying on...both trash on floor and carpet was dirty. Great location and good price, but below my expectations and below what I have experienced at other Marriott properties.
We stayed here, of all times, through New Year's Eve, and it was a very wise choice! \n\nThe room had a full kitchenette with microwave, full size refrigerator, toaster, dishes, etc. It was really convenient to be able to go to the corner store and buy midnight snacks or breakfast for the next day.\n\nThe front desk staff was very matter of fact. They weren't overly friendly (it is NYC, lots of people, not everyone will be gushy!). There wasn't a bellman that we saw -- which we liked because we can wheel our own suitcases, not a big deal. There typically was a security guard near the door and you have to use your room key to get to the upper floors. \n\nI would definitely stay here again and recommend it to friends!
The hotel was very clean and had all the conveniences. Bed and bedding was great. Close to Times Square and our room had a spectacular view of the Empire State Bldg. Caution: If you have a vehicle, parking cost almost 25% of of nightly stay.
My wife and I spent 5 days there to celebrate our anniversary?our first visit to ?the big apple?. The rooms were a little small, but were very clean and well furnished. The staff was friendly and helpful. We really enjoyed the hot complimentary breakfast, but be warned, they get very busy from about 9:00 to 10:00 AM. Be there before 8:30 and you are fine. The location was excellent for us, within walking distance of Bryant Park, the Rockefeller Center, many Broadway Theaters, ABC and NBC studios?even Central Park if you don?t mind a couple mile walk. We totally enjoyed our stay?will stay there again if we return.
I have stayed in quite a few NYC hotels. The room was magnificent! The breakfast and gathering area was beautiful and the staff was so friendly and accomodating!
tak över huvudet smutsigt rum, dålig service när jag klagade på att det luktade rök kom det in en kille med doftsprayflaska
Prisvärt, med ett bra läge, bra med gratis internet och frukost. Rummet kändes relativt nyrenoverat
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Items of our luggage were stolen
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Clean rooms, Small rooms
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Helt ok hotell i Midtown. Trevlig uteterass som tyvärr inte var öppen lördag och söndag?
Hotellet har mycket bra läge på Manhattan med t ex Macy's och Empire State Building runt hörnet. Vill du åka sightseeingbuss har dessa också hållplats i närheten.
Läget var utmärkt med tunnelbanestation precis utanför dörren,, inget störande buller samt ett centralt läge på Manhattan. Frukosten ingick men var väldigt ensidig.
Att frukost ingick med gott kaffe för att vara i USA. Tyst hotel med vänlig personal i receptionen. Mycket centralt läge när både tunnelbana och shopping. Man får inte vara stressad då den enda hissen ibland tog lång.
Läget i stan, utmärkt. Väldigt vänlig och tillmötesgående personal.
Läget var hotellets allra största fördel. Visst, frukosten var inget vidare (bagels och kakor) och hissen var långsam... Men sett till priset för vad man ändå får tycker vi att detta är ett hotell att varmt rekommendera.
Läget kunde inte vara bättre,nära till alltting i Mittown,trevlig personal,rent och snyggt kommer välja detta hotell även nästa gång vi åker till New York.(hoppas det finns lediga rum då)
Friendly staff and comfort of the bed! Tax additions to bill
Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive. None.
Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again. Having to leave the hotel was a bummer
after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
Jag tyckte hotellet va mycket prisvärt. Det ligger mitt i smeten på Manhattan. Nära till tunnelbanor och nära till vad man nu vill ha, shopping, mat osv. Rummen är inte stora, men de är rena och blir städade varje dag. Toalett och dusch ligger i korridoren. Man är två/tre rum per toalett så det är väldigt sällan någon kö. Rena fina badrum. Om man ska nämna något negativt, så är det ljudnivån. Det är väldigt lyhört. Vi fick ett rum ut mot vägen, och man hör manhattans nattliv... Mycket brus och sus från gatan. Men inget som ett par öronproppar inte kan ta bort :-)
Laget. Allt ovrigt. Ljudnivan, renheten, personalens bemotande etc.
Rent och välstädat. Trevlig och tillmötesgående personal. Utmärkt läge, nära till det mesta. Att man delade toalett och dusch var inget problem då det fanns flera på varje våning.Verkligen ett prisvärt hotell som jag gärna kan återvända till. Små rum. Kan vara något störande ljud från biltrafik.
Bra pris, Helt ok rum. centralt läge. Personalen
Centralt beläget, lugnt, ok frukost, rent, Högljudd luftkonditionering, lite dålig luft på rummet
Inkluderad fruckost, fritt internet, centralt.
centralt och bra någon i lobbypersonalen var inte serviceinriktad. Frukosten var OK.
Centralt belägen, lätt att nå det man ville se och uppleva Nej
Läget var utmärkt, nära till allt på Manhattan Lite för stökigt vid frukosten, mycket folk och få bord
vi bokade i november, och hade önskemål om att bo högt upp, fick ändå bara våning tre.
Bra läge bra personal
Det oerhört centrala läget med närhet till åtskilliga faciliteter, bussar, tunnelbana etc. Det blev lite strul första dagen pga en ombokning, men den kan inte hotellet lastas för. Större noggrannhet i samband med ombokning måste till från bookings sida.
Läget var mycket bra och rummet helt OK. Rent och fräsch med bra toalett. Hotellpersonalen var vänlig och hjälpsam.