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Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Items of our luggage were stolen
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Clean rooms, Small rooms
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.
All the staff were amazing. Unique ambiance and furnishings exude class and style. Library Bar is beautiful, always had a spot for me; wonderful service, drinks. Great location, easy to get anywhere. Very memorable!
Service and Staff. No
Outstanding hotel with excellent staff and tons of character. Rooms are super clean. Great location. Would love to stay here again!
Staff was attentive. Good location and hotel itself has a nice, trendy bar. N/A
Location and staff
great bar view, we didn't have then best
My husband and I absolutely loved the Nomad Hotel. The staff, every single one of them were extremely helpful, pleasant and fun. I can't say enough about the service. The room was beautiful and the bed was very comfortable. The library bar was very cool. I could hear water noise from the neighboring room's bathroom. That was a little disturbing in the early morning and late night.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Beautiful hotel in a great location.
Bra läge till ett bra pris. Nära till tunnelbana.
Hotellet är utmärkt. bra läge. mycket vänlig personal. finns inget att klaga på. Boka.
Bra hotell, med bra läge till bra pris. Lugn gata. Väldigt bra städning, rent och fräscht med nya handdukar varje dag! Vi hade turen att bli uppgraderade till ett större rum, fast med samma pris, och var supernöjda med rummet vi fick! En junior svit! Bodde på 8:e våning med fönster mot innergården. Tyst och lugnt. Behövde ej använda AC så slapp ljudet från den. Kan rekommendera detta hotell!
Kan verkligen rekommendera detta hotell. mycket bra service. bra frukost och ett toppenläge.personalen var mycket tillmötesgående.
hotellets läge är bra, trevlig och bra personal, bra restaurang i hotellet. välstädat lite trångt rum, skitigt strykjärn, otroligt lyhört förmodligen det mest lyhörda hotellet jag varit på, ingen gardin i badrumsfönstret, dånande AC
Bra service, mycket trevlig och hjälpsam personal, mycket bra läge. Rummet var kyligt pga av att det var ett hörnrum och kylskåpet behövde frostas av då det gick igång och brummade flera gånger per dygn.
Härlig personal, bra läge. Tyst rum dålig utsikt.... Rummet var fint och rent. Väldigt dålig att det inte fanns fönster med utsikt.
Bra läge och trevlig personal Rent bra städat!!! Färgvalet på rummen kunde vara bättre uppdaterat annars fint!
Läget o personalen. Frukosten var utmärkt. Rummet saknade avställningsytor o stol/fåtölj. I duschen saknades även avställningsyta, handfatet för litet. En unken lukt i rummet av den gamla mattan. Smuts o damm under sängarna o bakom TVn, vilket vi klagade på.
Den mycket vänliga personalen, frukostbuffén samt läget.
Hotelrummet var rent och relativt snyggt inrett. Servicen vid receptionen var också hyfsat. Att badrummet var alldeles för lite var lite av ett problem. Det gick knappast att borsta tänderna utan att slå armbåge vid väggen. Att rummet saknade fönster (eller snarare att det var blockerat av ett skärmväg) gjorde också att rummet kändes en smula för instängt.
Schysst rum (large). Trevlig personal. Härlig atmosfär. Möjligtvis kan man störas något av trafiken. Bodde på tredje våningen.
Perfekt läge nära tunnelbana. En av NY "hetaste" lobby barer just nu. Trots hög ljudnivå i baren och Källaren var det helt tyst uppe på våningsplanen. Väldigt bra service utan att kännas påträngande.
Fantastiskt koncepthotell – snyggt grafiskt hotell till 100 %. Borde funnits mer ljus, få förvaringsmöjligheter.
Ace är ett super trendigt och coolt hotel med bra läge. Sängarna är hur sköna som helst och restaurangen har bra mat.
Läget var perfekt. Stämningen underbar och personalen mycket bra Några fler krokar att hänga kläder på
Tillmötesgående personal personal i receptionen. Behjälplig att anvisa färdväg till the Cloister tex. William trevlig doorman. Frukost på hotellet mycket uppskattat. Vanligt i europa men inte i NY. Tveksamt om städpersonalen behöver komma kl 6 på em och fråga om handdukarna räcker. Det har ju ändå kommit nya under dagen.
Bra läge och välstädat. Bra frukost.
Perfekt läge, nära till allt. Ett bra alternativ för en citysemester. Helt ok frukost, något som är ovanligt i NY. Mycket för pengarna. Fritt Wi-Fi, BRA. Små rum, men rent och snyggt.
Bra läge och trevlig personal. Litet rum utan utsikt.
Läget är bra, mitt i stan men ändå lite avskilt. Bra med en restaurangdel som även hade underhållning
When I first got to hotel to check in I was informed that the room I reserved was not available and that I never booked the king room. But this not true I had my confirmation number and the reservation saved on my phone. So she put me in a queen room and charge me 461.00 but the deal I reserved was for only 261.00. So when I check out I was told that 200.00 would go back in my bank but it still hasn't. So I will never book through kayak again. I was robbed 200 dollars and was giving wrong room.
Really a nice, modern hotel in a convenient location with friendly staff.
Mo the bartender and Grace at the front desk went above and beyond to make my stay pleasant.
I reserved a deck room months before then got there and they said they overbooked! Scam!
The rooms were mostly clean and modern. The towels are new and fluffy. Rooms not facing the street are quiet. (Not sure on rooms facing the street.) The price was reasonable and the location is great. I'm likely to return again if I need a room in the city. The lack of a lobby doesn't bother me. The front desk staff members are very amiable to help. The rooms aren't big, but there's enough room for your stuff. it gets the job done. The breakfast hours are limited for leisure travels who aren't sightseeing, which are 7am - 9am. There should be a 3 hour breakfast window, similar to other hotels that provide breakfast. Water temperature never gets hot, so you get a warm shower. The rain shower head option is nice. The temperature of the room was a bit tricky to manage because there's the hotel's internal heat and in-room heat you can manage. Since the hotel's heat was hot, we had to leave the window open a bit. (Didn't want to be annoyed from the sound of in-room heat/fan.) Oh cleanliness. Housekeeping really needs to do a better job of wiping down the bathroom and other areas of the room. I found 5 - 10 spots brown and yellow spots in the bathroom that could have simply been wiped down better.
The guys at the breakfast place were awesome Really dry air from heater
Room was comfortable and clean and quiet. Large television blasting in very small lobby, distracting the single clerk at registration desk from his/her duties. Cheesy expensive snacks and beverages in rooms. Put a snack machine in the lobby. .
Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again. Having to leave the hotel was a bummer
Friendly staff and comfort of the bed! Tax additions to bill
Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive. None.
Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
The bed was so comfortable! The location was very central. No business center and no pool.
after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
The restaurant was nice, good food The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!
Nothing Rude Staff, small and dirty (smelly) rooms, expensive as all hell. Not worth it
The pool and terrass with the bar/restaurant during the day and the party by the pool and the roof terrass every evening. Stayed there for 7 nigb´hts and it is soo cool so don't tell anyone! It is of course expensive which ensure that you have the right guests but if it get even more expensive you will loose the cool people and only have retired guests who does not party,
Läget är helt perfekt, mitt på Manhattan. Vi blev uppgraderade till junior sviten, vilken bestod av 2 dubbelsängar, 2 plattskärmar, badrum med separat dusch och badkar och 2 handfat.Helt klart värt pengarna!
Ett väldigt charmigt och trevligt hotell med fantastiskt bra läge mitt i kärnan av NY Frukostbuffén på hotellet var inte värd pengarna
Otroligt bra läge. Rummen var stora och sängarna helt fantstiska. Frukosten var mycket bra. All personal var trevlig. Ett hotell jag verkligen rekommenderar.
Rent, bra frukost, rymliga rum, skön säng, trevlig personal. lite dyster utsikt från hotellrummet
Stort rum, fint inrett, bra läge....& en fantastisk frukost fanns att köpa till. Jag valde hotellet mycket p g a att jag ville känna mig säker på hotellet..& det gjorde jag, trots ganska frånvarande personal i receptionen - undrar om dom hade koll på vem som tog hissen upp...
Oerhört vänlig och bra service, generöst med frukost och ost/vinbuffé på kvällen. Mycket avslappnad stämning.
Fantastiskt trevlig personal. En sevice utöver det vanliga. Trevligt med Vin och ostbuffé på kvällen. OK läge. Väldigt väl isolerat varför ganska tyst på rummen för att vara New York City, Nej!
Läget och det fina fräscha hotellet. Bra frukost som ingick i priset och trevlig personal som hjälpte oss med diverse frågor på stuberten. Toppenhotell! Nej
Mycket bra frukost som ingick i priset. Trevligt med jazzpianist och gratis vin i lobbyn på kvällen. Tillmötesgående och vänlig personal. Rena och fräscha rymliga rum. Förvånansvärt tyst på nätterna för att vara mitt på Manhattan.
Läget, bra service, Frukost matsalen var för liten.
Läget är fantastiskt och utsikten från vårt rum på 16e våningne var fantastiskt fin. Personalen trevlig. Känns ålderdomligt att behöva betala för internet (sitter just nu på ett budgetmotell mitt i Tyskland med gratis wifi på rummet!) Enormt slitna rum, receptionisten berättade att de aldrig renoverat sedan starten. Det märks.
It had character There was a bar with a courtyard below my window, there was noise till 1:30 am. You could also hear the beds creaking!!!!
Afternoon tea, furnishings, nice staff. I could leave my luggage after check out until I picked it up late afternoon. No
Bra läge och rimligt pris. Mycket bra säng. Det fanns en mycket högljudd fläkt på gården som man dock fort vande sig vid.
Perfekt läge, nära till allt Inte service inriktad personal, de flesta med knappt förstålig engelska
Bra läge, skön säng, rent och ok för att vara ny. Kontinental frukost - bättre än ingen. Personalen var serviceminded. Vi hade bokat rökfritt rum, påpekat det speciellt I bokningen p g a sjukdom, tyvärr var alla rökfria rum slut så för att få rökfritt så var vi tvungna att betala mer för ett större rum. Hissarna är tålamodsprövande!
Trevlig personal, nära till allt på stan. Hög ljudnivå från fläktar på gården utanför hotellet
Stort rent rum, mycket bekväm säng. Bra läge, nära de stora sevärdheterna. Vänlig personal och trevlig atmosfär.
Perfect location to get anywhere in the city. Plenty of subway options.
Proximity to all attractions Staff was outstanding
Everything There were no view to the city witch i pay forma online alzó the location is not área.
I won't stay here again. They claimed that I had no reservation after booking on Kayak and Getaroom when I arrived at 1:45 AM. They weren't helpful in finding me a room until I noted that there was nowhere to go at that time in the morning. Sux.
CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York. I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side. EVERYTHING was walking distance, I never had to chance to make it to the restaurant. The ONLY thing I didn't like was the mini-bathroom, the shower was fine, but the space for the toilet... I needed a little bit more room, but it was clean. The room had two beds and the bathroom door / 2nd bed had about 6 in of space between the two. I wouldn't want to share this room, but perfect for a solo traveler. YES I will come back to The Paul.
Decor, toiletries scent, location, interior design in room as well as remainder of hotel. Complimentary breakfast and coffee a nice touch. Online checkin was simple and convenient. Happy for keurig in the room. The reason I rated facilities a 3 was because we had problems keeping the ac on in our room. At times, it got up to 80 degrees, we kept having to push on the fan button at 2 am because room was stuffy. Also, suggest changing to different fire alarm in room. It's like a strobe light in the dark. Also, could have used a vanity kit and lotion as part of the toiletries.
Staff are fairly friendly and responsive. The location is pretty solid, blocks away from various rooftop bars, Ktown, the subway, and Times Square (if you're into that sort of thing). 1. An advertised $15/person airport shuttle service turned into a $24/person airport shuttle service. Do not let yourself be fooled or you will find yourself on the LIRR to Airtrain like I did. 2. The rooms are small. Especially if you are staying in a room with a single bed. 3. Our AC unit caused a random pool to form by the window which resulted in some wet clothes when we woke up the next morning.
I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
Great front patio! Great location! Rooms were smaller