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Hotellets läge intill Time square. Bra rum. Dyr frukost. Gick över gatan till en mindre restaurant och åt frukost.Städningen kunde vara bättre framför allt i badrummet.
Läget vid Times square var utmärkt. Rummet var mycket bra och badrummet fräscht. Härlig utsikt. Nej
Läget alldeles intill Broadway vid Times Square är förnämligt för den som vill ha närhet till teatrar och nöjen. Vi tyckte kanske att närheten till nattlivet var lite för mycket. Foajén var pampig men helt utan trivselfaktor. En rak korridor rätt igenom huset marmor och blänkande väggar i svart och brunt ger ett mörkt och lite dystert intryck.
Fantastiskt läge nära shopping, teatrar och restauranger. Tysta rum. Tråkig och mörk lobby med nedslitna möbler - alltså blir förstaintrycket av hotellet inte så bra
Mycket bra läge nära Times Squere, tunnelbana, båtturer och bussturer. Promenadavstånd till flera attraktioner och teater. Dyr frukost. Bättre att gå ut på gatan och äta mitt emot.
Läget är bra, med gångavstånd till mångabra restauranger, Times Square, kort till tåget till Newark Liberty Airport. Rummet mycket litet, även med europeisk standard, löjligt litet med amerikansk. Hotell och rum äldre och skulle nästan kunna vara charmigt om det varit litet mer påkostat. Dock utan större skavanker, även om badkaret var nött, och rent så vitt vi såg.
Vi bodde på 39e våningen och hade fantastisk utsikt och New York känsla. Rent, sköna sängar och trevlig personal.
Att det låg så bra till på Manhattan. Vägglusen som bodde i rummet. Inte så kul att bli biten. Små rum.
Mycket centralt beläget hotell med nära till det mesta. Trevligt och professionellt bemötande av personalen.
Läget är lysande och smidigt med utchekningen. Segt att checka in - Europaflighterna kommer ju ungefär samtidigt, onödigt lång kö.
Underbart hotel, perfekt läge, härliga sängar!
Läget. Avsaknad av frukost.
Jätteskön säng, fräscht rum, vänlig och hjälpsam personal.
Servicen fantastiskt bra, läget perfekt om man är ute efter shopping. Rummen var rena och fräscha och inte alltför små. Enda nackdelen var om man ville gå till bra restauranger i närheten. Utbudet är då rätt begränsat. Vi fick dock ett kanontips på en restaurang bara runt kvarteret men utöver det fanns det inte mycket att välja på.
Mycket bra läge. Sköna sängar. Rent och fräscht. Hörde inget från grannar eller korridor. Frukost ingår inte och är väldigt dyr att köpa till. Man kan äta i närheten av hotellet till nästan halva priset.
Riktigt bra läge
Det centrala läget Mycket nedslitna rum. Stort behov av renovering
Centrala läget till Penn station ,Madison S Garden,Macys,shopping,mat- ställen ,mm. Rummen behöver uppdateras-slitna.Sängen OK! Dyrt bo centralt i NYC , Inget kylskåp -dålig airkond.(byggt 1912 ) STORT ! Mycket ljud dygnet runt- inne som utanför !
Läget, stort och bekvämt rum. Priset.
Bra läge, rymligt rum med sköna sängar Handdukar behöver inte bytas varje dag
Ett litet charmigt hotell med mycket trevlig personal och bra service. Ett boende mitt i "smeten", ca 75 m till Macy's och Empire Stats Building ett stenkast därifrån. Ett hotell som jag kommer att bo fler gånger på. Den kontinentala frukosten är inte alls den kontinentala hotellfrukosten som vi är vana med där allt finns på bordet, utan här är det sparsmakat.
Rum som innehöll det man behövde, centralt läge och frukost på hotellet.
Utmärkt läge mitt i smeten med närhet till allt. Trist frukost men ack så amerikansk.
Utmärkt läge, bra värde för pengarna OK frukost
Location Heater/AC ran all the time. Very noisy. Not effective. Need to change this somehow. Envrionmental control was poor due to tthis.
Friendly staff Steven, Kitchen available for light cooking Nothing much
Good room, good facility, free coffee and internet Abit far from the time square when I stay there the ac was abit licking in my room
Great location. Rooms are clean. Staff are courteous. Good return for the money. Quiet rooms. Free internet. Need to ask for a mop for the bathroom and not enough place to put stuff around the bathroom sink. The booking.com website specifically mentions that the room is not to be prepaid. Card details are for guarantee only, however as I arrived I realized that the hotel had already charged my card. Anyway, they apologized and returned the money so I could use another way of payment.
Locatiion is freat and the cooking facilities were useful.
It was close to Time Square. A lot of restaurants, shopping and other amenities were withing 15min walking distance. Parking was $55 per 24hrs for the hotel. Across the street there was a parking garage for $33 for 24hrs. In the second hotel I stayed at parking was $20 and it was 5min away from this hotel.
The opportunity to prepare small meals.
I stay at hte above hotel for 7 days. I was traveling with my mother and I have to give the hotel top marks for location and also comfort. the only downfall I would like to point out was the fact there was no bed linen or towel changes during our stay. We did request same on two occassions and where given plenty, but it would have been nice if they where changed maybe every two days or so.
clean, comfort, reasonable price in Manhattan! room service is once a week.
Friendliness and helpfulness of staff and excellent location in Manhatten. Complimentary breakfast. Wish they did not have bell sound on lift when it reaches every floor.You can hear it at all hours in room.
nice location! plush bedding! secured and quiet! truly enjoyed my stay!
I enjoyed the cleanliness of both the hotel room and the bathroom. The bed linens were quite comfortable and attractive. The location at 39th and 7th is most convenient for access to shopping, theater and restaurants. Upon our initial sighting of the hotel, I was a bit disconcerted with the exterior of the building and the lobby area. However, after settling into our room, I was pleasantly surprised.
The breakfast service provided was excellent. Great choice and variety of fresh food, replenished right up to closing time so no one was left hungry!! The Hotel is less than 5 minute walk from Times Square, but in a quiet area. Subway station and Port Authority Bus Terminal is 2 blocks away, excellent location for shopping!! Hotel recommended an Italian restaurant on W38th St, Cabone I think it was called.....delicious!! Bit of a dodgy experience with the cleaner moving our shopping bags around. Concierge did however rectify the problem within 10 minutes. Hotel provides black car transfer to the airport. We were told it was same as yellow cab flat fare to the airprt plus toll. Driver tried to charge us more at the airport and expected tip so be sure to clarify the price before you leave the hotel!
Staff at the front desk and breakfast room were very kind and helpful. I thought the "going away" telephone call was very nice. The room was very small.
Clean and comfortable with helpful and efficient staff. Good value for the money. Elevators are tiny and slow and are shared with housekeeping. Plan time for trips up and down to your room accordingly. If you haven't been to NYC, rooms will seem small, but by NYC standards they are not.
Rooms are small (to be expected in NYC) but comfortable, and clean. The staff was very accommodating and friendly. The hot breakfast was very good, and there was a good variety of things from which to choose. It is located in close proximity of Times Square action, but just far enough off the beat and path for it to be quiet and a break from the hustle and bustle.
Great staff and very clean
Good location. Room is clean. Small but honest bathroom.
The staff was incredibly friendly and motivated to make the stay at their hotel pleasant. The hotel and my room were both super clean. When I had a problem with my reservation, the woman at the front desk said she would send me a voucher for a free night. That was truly decent of her, but I honestly would have been happier with getting the room I booked. I specifically sought a king size bed and stopped in at the hotel a few days before my stay to make sure I was getting the room I booked. I also asked not to be near the elevator bc I needed quiet. I was coming in late from work and had to be back early. So when I opened the door to my room, which was right next to the elevator, and saw two queen beds, I was not happy. I really wanted to sprawl out in a big bed, even though I am short. Also, the shower was way too small. This is the second time in a month that a Hilton property (the other was a Doubletree) has downgraded my reservation. I'm a Hilton Honors member -- now I'm wondering if that's code for "abuse this guest."
The staff were always very helpful and the breakfast was very nice and saved us so much time and money rather than searching the city every morning. I was disgusted by how much I got charged for 3 phone calls totalling 39 minutes in all. It came to $245.50 which is completely outrageous, how can a hotel justify charging this amount such a shame.
rooms are small hotel not so close
Mycket centralt. Mycket bra komfort. Frukosten. För trångt. Dåligt organiserat. Istället för muffins kunde man satsa på riktigt bröd av olika karaktär.
Hotellets utmärkta läge. Små rum. Frukostrummet och ända upp till vårt rum på 18:e våningen stank av våffelos. Frukostrummet var väldigt litet, så där var det alltid kö.
Läget var toppen Frukosten var bra Rummen var väl små för att kallas double/double som skulle rymma 4 personer
Hotellet ligger bra nära Time Square. Personalen är väldigt trevliga och hjälpsamma. Rummet är bra men kanske lite väl litet för fyra personer,Städnigen var bra och vi var helnöjda med frukosten. Frukostsalen är väldigt liten och alla kan tyvärr inte sitta samtidigt men det funkar.
Professionell personal i receptionen, särskild turistinformation tillgänglig hela dagen med mycket god service, bra att frukost ingår i priset.
We stayed here in August to celebrate our daughters 13th birthday. We are a family of four, my husband, 13 year old daughter, 9 year old son and myself. The hotel staff was so welcoming and helpful in every way. We arrived a few hours ahead of check in time, but they allowed us to check in early. I had requested a couple of treats to be in our room when we checked in. They didnt have them available at check in, but the treats were in our room when we returned from the broadway show, along with a balloon bouquet and a birthday card for our daughter! Anything we needed or asked for during our 4 day stay was taken care of with a smile! The rooms are very spacious and clean. The kitchen is quite attractive and very useful for keeping snacks and drinks. The hot complimentary breakfast was good, we often took our plates of food back to our rooms and reheated our breakfasts as we each got showered and realy for our day. The hotel is in a great location. An easy walk in one direction...
The hotel was very clean and had all the conveniences. Bed and bedding was great. Close to Times Square and our room had a spectacular view of the Empire State Bldg. Caution: If you have a vehicle, parking cost almost 25% of of nightly stay.
Excellent TImes Square location for weekend stay .
Clean, spacious and very nice room, close to Times Square. Complimentary breakfast and afternoon light dinner was a plus. Would recommend, and visit again.
I have stayed in quite a few NYC hotels. The room was magnificent! The breakfast and gathering area was beautiful and the staff was so friendly and accomodating!
My wife and I spent 5 days there to celebrate our anniversary?our first visit to ?the big apple?. The rooms were a little small, but were very clean and well furnished. The staff was friendly and helpful. We really enjoyed the hot complimentary breakfast, but be warned, they get very busy from about 9:00 to 10:00 AM. Be there before 8:30 and you are fine. The location was excellent for us, within walking distance of Bryant Park, the Rockefeller Center, many Broadway Theaters, ABC and NBC studios?even Central Park if you don?t mind a couple mile walk. We totally enjoyed our stay?will stay there again if we return.
This was a great value for Manhattan. It was within walking distance of Times Square, Central Park, and many other popular New York hot spots. The staff was very friendly & helpful. When we arrived, there was only 1 operation elevator & the staff went out of their way to make sure people didn't have to wait too long for the elevator. The complimentary buffet breakfast was excellent - great if you have a family! The rooms were quite large (with a full kitchen) and the beds were extra comfortable. My husband and I would definitely stay here again.
While the decor, aesthetics, and general reception are great, the customer service and professionalism from the front desk is completely sub-par and below standard for any hotel within this price per night range. I was completely taken by surprise and frankly, shocked when I realized minor construction on a door lock was going on in the room next to mine. Apparently, management thought it a good business idea to begin the deconstruction and removal of the lock with the requisite banging, clanging, kicks and other associated noises at 9:30 pm!! When I called the front desk to complain, the female rep advised that she didn't know when it was going to finish but that it would continue--completely uncaring that after taking two separate airplane rides to get to NY, encompassing a total of 15 hours, one flight from a recovering war zone no less, all I want to do is sleep and rest in order to be somewhat recovered from passing two continents and three time zones and to be prepared for a me...
We stayed in a large clean studio room for just two nights. It was a good experience but the room wasn't as large as I thought it would be. For example, when the sofa bed is pulled out there isn't any room to walk between it and the full/queen bed in the room. The pull out couch bed was as uncomfortable as we expected it would be, but after our long NY city days, we didn't care. Breakfast was plentiful in options, but so packed with people one of us had to stand to eat. Get there early I guess! Elevators were just as bad; the general advice was to go up to get down. Clean room. Prompt service. We'd stay again.
The check in process was pretty average, but with unfriendly front desk attendants. The hallway was dirty on the floor that I was staying on...both trash on floor and carpet was dirty. Great location and good price, but below my expectations and below what I have experienced at other Marriott properties.
Our stay at Residence Inn was actually better than expected. The staff was very friendly and helpful. Even the maintenance staff always said hello and had a smile. The breakfast was good and they even provided a light supper which our family took advantage of. We would definanty return. P.S. Our City View rooms on the 27 floor had an outstanding view.
We stayed here, of all times, through New Year's Eve, and it was a very wise choice! \n\nThe room had a full kitchenette with microwave, full size refrigerator, toaster, dishes, etc. It was really convenient to be able to go to the corner store and buy midnight snacks or breakfast for the next day.\n\nThe front desk staff was very matter of fact. They weren't overly friendly (it is NYC, lots of people, not everyone will be gushy!). There wasn't a bellman that we saw -- which we liked because we can wheel our own suitcases, not a big deal. There typically was a security guard near the door and you have to use your room key to get to the upper floors. \n\nI would definitely stay here again and recommend it to friends!
Hotellet har perfekt läge vid Times Square! Rummen var i minsta laget. Gick knappt att fälla upp resväskorna.
Centralt läget Rummet i sig var bra, men fönstren var mot en vägg i ett schakt som knappast släppte ner något dagsljus, som ett källarrum.
Mycket bra hotell, perfekt läge ett halvt kvarter från Times Square. Rummet var mycket bra - det var fint, trevligt, rent och stort (ovanligt stort med tanke på vad jag läst i recensioner om andra New York-hotell). Trevlig och hjälpsam personal. Jag skulle mycket gärna bo på detta hotell igen!!
Vänlig och uppmärksam personal som gjorde att man kände sig välkommen. Små men välplanerade rum. Rummen var små men priset därför rimligt med det läge i New York som hotellet har.
Ingen bra städning, fyllde inte på schampoo eller minibar! Golv synbart ej städat i badrum flera ggr. Rummet mini, inget skrivbord, ingen plats för resväska; knappast 18m2 äv med badrum inräknat.