Bra läge, bra service och trevlig personal Väldigt litet rum, vilket var svårt att uppfatta vid bokningstilffället
det var helt utmärkt läge på hotellet och servicen var väldigt bra i den mån vi behövde service. Så vi har absolut inget att klaga på och kan mkt väl boka samma hotell igen ifall vi åker till New York. faktist inte så mkt. Givetvis alltid bra med pool och all lyx som finns. men kan tänka mig att priset går upp då.
Ett prisvärt hotell med bekvämt avstånd till alla sevärdheter och city i NY.
Jätte fint hotell och ligger alldeles perfekt i chelsea mitt på manhattan. Servicen var sådär och rummen ganska små. Dålig isolering så ljudet från gatorna utanför gjorde det svårt att sova.
Modernt, rent och snyggt hotell med mycket bra läge mitt på Manhattan. Rekommenderas!
Rummet var riktigt New york och sängen var jätte skön. Rent och snyggt och nytt flaskvatten och schampo varje dag. Utsikten var också schysst och man gömde aldrig i vilken stad man befann sig. Läget var toppen med gång avstånd till Flat iron området med alla små frukost ställen, men även Empiror state och madisson square garden låg nära. Det enda jag kan små klaga på är kanske priset men vi bokade flera nätter och fick lite rabatt så i jämförelse med andra vi träffade på resan så hade vi bättre standard för samma peng än många.
Läget, stort och bekvämt rum. Priset.
Det centrala läget Mycket nedslitna rum. Stort behov av renovering
Bra läge, rymligt rum med sköna sängar Handdukar behöver inte bytas varje dag
Riktigt bra läge
Centrala läget till Penn station ,Madison S Garden,Macys,shopping,mat- ställen ,mm. Rummen behöver uppdateras-slitna.Sängen OK! Dyrt bo centralt i NYC , Inget kylskåp -dålig airkond.(byggt 1912 ) STORT ! Mycket ljud dygnet runt- inne som utanför !
Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs. Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.
For New York this was a pretty good size room with 2 queen beds.
Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.
This was my first stay at Hilton Garden Inn Chelsea. I like everything about this hotel. Location is very good in mid-town Manhattan close to shops, clubs, bars.The customer service was ok. The room was big, very clean & comfortable.If you are in a mood for a Playboy TV channel it's free you can watch it in your room. I was on 19th floor the city view was ok nothing special. I will recommend this hotel to my friends & family. From 0-10 I'll give 9++++. Check-in is at 3pm. I arrived at 3:30 pm and my room was not ready I had to wait for 15 minutes in a lobby.
The location on 28th Street is very central and convenient. One of the elevators didn't seem to be working very well and the other was very slow. Luckily I was on the 2nd floor, so I took the stairs, which were clean and well lit. It was pouring rain when I arrived and the front desk had no umbrellas to lend. It was also very loud from street noise in my room. Inside from the hallway was quiet, even though I was near the elevator.
It was a very basic hotel and rooms were on the small size, but it was exactly what we needed. We loved that there was a microwave and fridge in the room. Clean. Small clean lobby. Staff were generally very friendly. Nothing.
The hotel was in a great location for sight seeing and the sub way. The hotel staff were friendly and accommodating. The rooms were clean. The beds were very comfortable. Although the breakfast was an "all you could eat". I thought $16.50 was a little over priced
Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc. I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.
Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special. They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.
Cleanliness of rooms and hotel as a whole. More attentive front desk staff. Assisted others before ourselves and other guests who were clearly lined up first.
Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night. The only issue was the noise of the air conditioner heater.
Fräscht, rent, snygg inredning/design, skön säng, fint badrum. Läget jättebra - mitt I smeten men ändå på lugn gata. Mycket nära Penn station och två t-banelinjer. Två lånedatorer med internet I källaren (där finns även ett gym!). Trevligt personal. Frukosten inte fantastisk men för att vara usa mer än godkänt. Enkel buffe med bagels, äggröra och bacon, färsk frukt... Det enda jag kommer att tänka på är att duschen saknar slang/handdusch (endast takdusch). Något opraktiskt... Vissa kan nog uppleva rummet som litet om man är två och har flera/stora väskor, jag var ensam och upplevde det som lyx! Och vem hänger inne på hotellrummet I nyc?
Bra läge, trevlig och bra service. Kan varmt rekommenderas och skulle utan tvekan kunna tänka mig att bod där igen.
bra , sköna sängar, lite trångt, skulle använda det igen frukosten är orimligt dyr,
Ganska nära centrum Lite trångt, kunde varit några kvadrat större.
Hotellet har perfekt läge till både shopping och sevärdheter. Hotellet ligger i ett lugnt område och man störs inte av trafiken.
Hottellet hade mycket trevlig personal. Mycket bra och prisvärt boende i New York
Ett bra prisvärt hotell, nära shopping, restauranger och puls i NYC. Åt ingen frukost då det inte ingick i priset. Men ett bra prisvärt hotell på en bra adress. De förvarade även väskor när man måste checka ut tills planet gick. Inte så stort dubbelrum men allt finns. Även strykjärn o bräda. -
tak över huvudet smutsigt rum, dålig service när jag klagade på att det luktade rök kom det in en kille med doftsprayflaska
Prisvärt, med ett bra läge, bra med gratis internet och frukost. Rummet kändes relativt nyrenoverat
Look of the rooms very nicely decorated Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again. Nothing
Great location, great price for the day we stayed, room was clean and a nice size for NYC. When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
Front desk staff were professional and friendly Restaurant staff inside the Hotel had terrible customer service.
This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most. Perfect stay no complaints.
Location was good. We got to the pool at 10am and put our names down to be told it was a 3 hour wait.
Great ambience. Great staff. Great food. Great location.
The room was quirky and modern It was underneath a nightclub and so all night the music thumped through the ceiling.
Room was great. Juice Bar in the lobby was awesome. PH Bar is the best view in the city. Swimming pool. Ambiance. My bathroom sink was plugged up. Houskeeping doesn't seem to be perceptive or ready to take action when they see something like this or I would not have encountered it. Also, I needed to print a boarding pass and their solution was for me to email them instead of having a computer where I could print my boarding pass. I was annoyed by that.
Great Nightlife scene. Lovely juice cafe in front. Concierge helped book dinner reservations. Banging doors in the hallway, early housekeeping service. Slow elevators at night when club was using all of them.
It was convenient to where I was working and thew staff was awesome. The room was dirty, uncomfortable, and just not worth the rate. I wouldn't stay there again.
Nice staff and chill lobby. Very small rooms and a soft bed.
Great location, lobby decor is very cool and onpoint. The rooms, though small, were very well done and loved the huge shower. Service was just awful. First day shower curtain filthy, sink didn't drain. Second day, shower curtain fixed, sink still not working. Third day, room never made up Fourth day, asked for ice (there are no ice machines at all), never arrived. Constant - the hallways always smell like food, because the facility is so well insulated that any room service smells will linger forever, and yes it really does. Forget about sleeping. There's a DJ that spins until 4am. My room was on the 10th floor. You could hear it reverberating through the courtyard. There was not much to do about that. Only two elevators for the rooms - so you'll wait for a while to go up or down. Oddly too, you need to use your key in the elevators in *both* directions, and the key swipe hardly worked. The weekends were a joke. Bar/Bat Mitzvah's, parites, the rooftop bar.is a huge draw and all kinds of trendy beautiful people. But that meant that the elevators were packed with party goers, drinks spilled, lots of ruckus that the scene brings with it. Hey it 's fun once in a while but at Dream Hotel it never stopped. Will not stay there again. I hope you know what you're getting in to when booking there.
Good location, restaurant, bar, and pool were all lovely. Well-kept hotel. Rooms are tiny, and the staff was very inattentive. I asked three times (including reaching out once before my stay) about booking an activity and each time the concierge or staff told me someone would get back to me. Each time, no one ever got back to me. Finally we ended up missing out on the activity we wanted to do because of the staff's lack of attention.
The staff was AMAZING so cooperative and helpful with any little request!!! A+ The rooms are small and when you book you have to be very careful if want two double beds, the wording makes you think you are getting two beds and its is one. Three of our group independently made that same mistake.
Bra läge bra personal
vi bokade i november, och hade önskemål om att bo högt upp, fick ändå bara våning tre.
Det oerhört centrala läget med närhet till åtskilliga faciliteter, bussar, tunnelbana etc. Det blev lite strul första dagen pga en ombokning, men den kan inte hotellet lastas för. Större noggrannhet i samband med ombokning måste till från bookings sida.
Läget var mycket bra och rummet helt OK. Rent och fräsch med bra toalett. Hotellpersonalen var vänlig och hjälpsam.
I checked in early through Kayak's e-mail and was surprised that not only was our room ready early, but they had a pack-n' play crib set up for my little one complete with baby soap, lotion, bath toy, night light and even an outlet protector! It was a nice touch and showed that they were on top of our reservation. They put us on the top floor in a large wheel-chair accessible suite, definitely the most space I've ever had in a new York city hotel for this price! no breakfast included, but they do have a breakfast café open downstairs in the morning. It is centrally located to other breakfast options.
Great location, clean, very nice and helpful staff. Overall it far exceeded my expectations.
Very friendly staff took care of all requests. Very helpful and provided lots of suggestions for places to visit and restaurants to eat at. Gentleman taking care of valet was extremely helpful and polite. Will be back next time. The street the hotel is on is a little dark and looming. Felt safe the whole time (police station across the street) but street is not as bright and shiny as the rest of downtown. Hotel is bright and nice.
Location Even the coffee wasn't free
Bra sängar, bra sängkläder, utmärkt rengöring av badrum och byte av handdhukar. Utmärkt mat i bar och restaurang. Állt verkade något slitet.
Väldigt trevlig personal. Bra städning på rummet. Centralt och bra läge. Rummen är dåligt isolerade, man hör alla ljud från gatan. Det ligger en brandstation i botten på fastigheten, och dom rycker ut ganska ofta.
Mycket centralt! Nära till Penn station vilket gjorde det lät att ta sig till och från flyplatsen. Vänlig personal! Nej
Bra placerat hotell som tyvärr ej lever upp till 4 stjärnor. Städning,
Rymliga och trevliga rum. Fin utsikt mot Empire State Building. Något slitet. Det märktes att hotellet har varit med ett tag! Men det har en viss charm det oxå!
I really enjoy staying here. It's a bit noisy sometimes (tho you impressed my colleague who was also staying with you with the portal pillow.) The staff are great, the rooms are reasonable size compared to New York's miniscules like the Hudson, the Standard. And everything is thoughtful. The quality of the interior and beds is impressive too. Particularly happy about the toothpaste and the Bigelows supplies. Makes it feel spa like. The staff are very helpful and charming including all the housekeeping and maintenance folk. I intend to stay often. And I have recommended all my colleagues to stay here. I'm from Sapient. It might be worth doing some kind of corporate deal with us.
Location and ambiance. Great place in historic district The 2nd floor is WAY to close to the Friday crowds of rowdy people on the street. You are also right in the middle to 2 major late night clubs.
Excellent location in heart of Meatpacking district/Chelsea--minutes from Greenwich Village & Soho; chic design; lovely bathroom/shower and toiletries; circular windows; very comfortable bed and high quality towels/sheets; stylish restaurant with patio. Bed was smallish; corridors and lobby a bit dark; breakfast ought to have been included for the price.
The theme was presented in a memorable and tasteful manor. Ice makers not located on each floor. Instead ice is delivered to the room.
Flexible and very friendly staff, great service, proximity to famous meat packing district shops and restaurants in unparalleled ! Little pricey for the size of the rooms, this is made up for by it's great location. On the weekends there's a 'real' party going on in the basement lounge and be base travels up at least to the 5th floor, if your a problem sleeper then the complimentary earplugs are a must.
The convenient location. The incessant honking until all hours on weekend nights.
The location was perfect, close to the West Village, Chelsea market, subways. The room was very quiet, clean and well organized. The outdoor patio bar was excellent, very friendly. Also liked the restaurant with breakfast on the patio. Would definitely stay there again. The lobby is quite dark and the hall on our floor was also quite dark, but we got used to it.
The service was very good, we liked the decor too Very noisy at night from the bar. Went on well into the night. This is a recurring problem.
The Maritime has the nicest, and most personable staff. The Maritime lacks in some of the things you come to expect from a hotel, such as an ice machine, but the staff is more than happy to bring up ice.The only draw back is that the hotel is located right above the super trashy Hiro club. If your room faces the club, it is noisy.
It was unique and within walking distance of a plethora of restaurants To get the free coffee in the morning, we had to be served in the restaurant, rather than just a self-serve station
Comfrotable, beautifully designed room. Common areas oppressively dark.
Location was great. No.
This guest did not leave comments about this hotel.
Modern clean friendly served full breakfast No
This guest did not leave comments about this hotel.
Amazing location! Literally across the street from Penn Station; only blocks from both the Javitz Center and Theatre District. The view across the south end of the island was breathtaking. My only complaint was lack to storage space for clothes/suitcases.
Proximity to Madison Square Garden (it wasn't even a block). Rooftop deck, walking distance to the empire state. The room was spacious and clean. I appreciated the Pantene products in the bathroom.
great location and friendly staff breakfast too overcrowded and hours are not convenient to traveling with teens and small children
Hot breakfeast was free and fantastic for free breakfeast Lots of construction near by
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great customer service- front desk folks were great!! really bad breakfast- the powdered eggs were some of the worst I have had. Also, folks were reusing dirty plate, I acually forced a girl in line to get a new plate (so not sanitary!!), so they need signs up to remind folks to get a clean plate each trip!
Very clean. Close to everything. Reasonable price. Very small. No real view.
The service, the place itself, clean, feels like home...
No elevators and the super friendly staff made it feel so cozy. Not to mention the great garden patio and uncanny amount of quietness you get at night. Pretty amazing and 100% where I'll be staying every time I visit NYC
The location was fabulous - we walked every day to Chelsea Market and the High Line. Great restaurants in the neighborhood. Friendly staff and it was nice to sit on the rooftop at night with a glass of wine and some snacks from the corner gourmet grocery.Shared baths were clean and always accessible. The fellow travelers were also interesting! Great simple breakfast made it easier to start the day. There are 3 flights of stairs and our room was on the third floor which was inconvenient but we lived with it. The standard room had a queen bed but the bed was wall to wall so we had to roll over to get to the other side of the bed.
staff very courteous and effective. Rooms had Wi-Fi very, very shabby
Location is very good The front desk staff are far from been friendly The bed is very small The restroom and the bathroom accessory are in very poor condition. Water pressure is low and the temperature of it vary from ice cold to burning hot without touching the faucets