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The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Clean rooms, Small rooms
Items of our luggage were stolen
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Det centrala läget Mycket nedslitna rum. Stort behov av renovering
Riktigt bra läge
Bra läge, rymligt rum med sköna sängar Handdukar behöver inte bytas varje dag
Läget, stort och bekvämt rum. Priset.
Centrala läget till Penn station ,Madison S Garden,Macys,shopping,mat- ställen ,mm. Rummen behöver uppdateras-slitna.Sängen OK! Dyrt bo centralt i NYC , Inget kylskåp -dålig airkond.(byggt 1912 ) STORT ! Mycket ljud dygnet runt- inne som utanför !
Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
The staff was very helpful and very friendly!
Check in and out the staff were pleasant. Comfortable beds. Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.
My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay. Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
Everything was perfect
Service and Staff. No
great bar view, we didn't have then best
Staff was attentive. Good location and hotel itself has a nice, trendy bar. N/A
Outstanding hotel with excellent staff and tons of character. Rooms are super clean. Great location. Would love to stay here again!
All the staff were amazing. Unique ambiance and furnishings exude class and style. Library Bar is beautiful, always had a spot for me; wonderful service, drinks. Great location, easy to get anywhere. Very memorable!
Beautiful hotel in a great location.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Location and staff
the whole 'vibe' of the place, the physical building and rooms, the extra measure of cheerful courtesy. not a thing
My husband and I absolutely loved the Nomad Hotel. The staff, every single one of them were extremely helpful, pleasant and fun. I can't say enough about the service. The room was beautiful and the bed was very comfortable. The library bar was very cool. I could hear water noise from the neighboring room's bathroom. That was a little disturbing in the early morning and late night.
Hotelrummet var rent och relativt snyggt inrett. Servicen vid receptionen var också hyfsat. Att badrummet var alldeles för lite var lite av ett problem. Det gick knappast att borsta tänderna utan att slå armbåge vid väggen. Att rummet saknade fönster (eller snarare att det var blockerat av ett skärmväg) gjorde också att rummet kändes en smula för instängt.
Den mycket vänliga personalen, frukostbuffén samt läget.
Härlig personal, bra läge. Tyst rum dålig utsikt.... Rummet var fint och rent. Väldigt dålig att det inte fanns fönster med utsikt.
Bra läge och trevlig personal Rent bra städat!!! Färgvalet på rummen kunde vara bättre uppdaterat annars fint!
Läget o personalen. Frukosten var utmärkt. Rummet saknade avställningsytor o stol/fåtölj. I duschen saknades även avställningsyta, handfatet för litet. En unken lukt i rummet av den gamla mattan. Smuts o damm under sängarna o bakom TVn, vilket vi klagade på.
Utmärkt läge, bra värde för pengarna OK frukost
Utmärkt läge mitt i smeten med närhet till allt. Trist frukost men ack så amerikansk.
Rum som innehöll det man behövde, centralt läge och frukost på hotellet.
Ett litet charmigt hotell med mycket trevlig personal och bra service. Ett boende mitt i "smeten", ca 75 m till Macy's och Empire Stats Building ett stenkast därifrån. Ett hotell som jag kommer att bo fler gånger på. Den kontinentala frukosten är inte alls den kontinentala hotellfrukosten som vi är vana med där allt finns på bordet, utan här är det sparsmakat.
I'm not one to write travel reviews but I had such an incredible experience here I felt the need to share! Came here for a staycation (roommates, amirite?) slash birthday celebration and our choice could't have been more perfect. In a word, this spot is snazzy. The decor, fixtures and furnishings are reminiscent of the Prohibition/speakeasy era with a modern, chic twist. Just by standing in the lobby you instantly feel a little more immersed in something cool and vibrant. There is a palpable sense of imminent adventure and intrigue here, definitely a boon to kick off your New York City escapade. Inspiration is abundant here! The rooms are immaculately clean, chic and quiet. Bed is ridiculously comfortable and also features hidden storage drawers, so be sure to check under the huge fluffy down comforters they're topped with! There truly aren't enough adjectives to describe just how accommodating and incredible the staff here is. So friendly! Everyone here is a paragon of guest services for competing establishments to emulate. If you're looking for a stylish, urbane backdrop with ubercool yet welcoming vibe to your Gotham City foray, book with confidence at Archer, it is truly a stay to remember! Check out is at 11, not 12. Only downside to this hotel, otherwise it is magnificent.
The staff was very friendly and professional. The even remembered us the next day. Evan was wonderful, positive and up beat. Everyone was very helpful, even moved us when our AC was malfunctioning. Rooms were kind of small but then we were in the a limited amount of space as far as the city was concerned.
Beautiful property, well thought out rooms, great amenities and attention to detail. They need to iron out a lot of issues - the hotel is super new so they likely will. Room service is expensive, not very good & delivered in cheap take out containers. Very slow internet - borderline unusable if you're a business traveler. Staff nice and polite but very impersonal,
Decor was great, rooms were clean and mini bar was stocked with great snacks at reasonable prices ($2 per soda). Rooms were small but this isn't unheard of for Manhattan.
Staff was courteous and friendly. Room and bath were clean. Goodies were on the nightstand every evening when the bed was turned down. We walked and took the subway to where we wanted to go. All directions were precise. Subway was 2 blocks We would stay here again.
The staff at the front desk was very friendly.
Clean, elegant rooms, comfortable bed, great shower. Hallway noise came through the door easily.
Läget var perfekt. Stämningen underbar och personalen mycket bra Några fler krokar att hänga kläder på
Perfekt läge nära tunnelbana. En av NY "hetaste" lobby barer just nu. Trots hög ljudnivå i baren och Källaren var det helt tyst uppe på våningsplanen. Väldigt bra service utan att kännas påträngande.
Fantastiskt koncepthotell – snyggt grafiskt hotell till 100 %. Borde funnits mer ljus, få förvaringsmöjligheter.
Schysst rum (large). Trevlig personal. Härlig atmosfär. Möjligtvis kan man störas något av trafiken. Bodde på tredje våningen.
Ace är ett super trendigt och coolt hotel med bra läge. Sängarna är hur sköna som helst och restaurangen har bra mat.
Really a nice, modern hotel in a convenient location with friendly staff.
When I first got to hotel to check in I was informed that the room I reserved was not available and that I never booked the king room. But this not true I had my confirmation number and the reservation saved on my phone. So she put me in a queen room and charge me 461.00 but the deal I reserved was for only 261.00. So when I check out I was told that 200.00 would go back in my bank but it still hasn't. So I will never book through kayak again. I was robbed 200 dollars and was giving wrong room.
Friendly staff and comfort of the bed! Tax additions to bill
Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive. None.
after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again. Having to leave the hotel was a bummer
Rent, bra frukost, rymliga rum, skön säng, trevlig personal. lite dyster utsikt från hotellrummet
Ett väldigt charmigt och trevligt hotell med fantastiskt bra läge mitt i kärnan av NY Frukostbuffén på hotellet var inte värd pengarna
Läget är helt perfekt, mitt på Manhattan. Vi blev uppgraderade till junior sviten, vilken bestod av 2 dubbelsängar, 2 plattskärmar, badrum med separat dusch och badkar och 2 handfat.Helt klart värt pengarna!
Stort rum, fint inrett, bra läge....& en fantastisk frukost fanns att köpa till. Jag valde hotellet mycket p g a att jag ville känna mig säker på hotellet..& det gjorde jag, trots ganska frånvarande personal i receptionen - undrar om dom hade koll på vem som tog hissen upp...
Otroligt bra läge. Rummen var stora och sängarna helt fantstiska. Frukosten var mycket bra. All personal var trevlig. Ett hotell jag verkligen rekommenderar.
Mycket bra hotell med väldigt fräscha och förhållandevis stora rum för att vara New York. Personalen var väldigt trevlig och serviceinriktad. Hotellet ligger bara ett par kvarter från Penn Station vilket gjorde det enkelt att ta sig till tåget till flygplatsen. Fin utsikt mot Empire State Building. Frukosten som ingick i priset var bra och personalen fyllde hela tiden på med nytt innan något tog slut. Inget
Rent och fräsch hotell med bra läge Lite väl små rum med begränsad plats för väskor och packning.
Ett hotell med fantastiskt läge mellan 5e och 6e Avenyn i höjd med Empire State Building. Bra service, god frukostbuffé, fritt Internet etc etc. Och inte minst baren på taket under bar himmel med Empire i frontvyn!!, Ja detta är verkligen ett hotell vi kan rekommendera!
Frukosten även om påfyllningen var lite si och så nej
Centralt på Manhattan och hyfsad standard. Hjälpsam servicepersonal. Små rum och tyvärr trasig aircondition sista natten.