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The View at the bar on the 16th floor! The view from our room, the food, service, location
There were comfortable beds, nice tv's in the room as well as a brilliant shower. The hotel is next to a junction so you get awoken very early every morning but i was put on the second floor next to it.
Great welcome. Staff always willing to help. Rooms very comfortable. Great view. Fantastic design, furnitures, deco. Room cleaning was average.
Nice view from the bar, nice room.
The cleanliness of the room and the bathroom and the location (near to time square) which we can find several metro lines. The noise resulting from the street (trucks, klaxons all night long). It was almost impossible to sleep even with earplugs.
The staff were very professional, and helpful. The hotel is nice to bring our dog to, the staff went out of their way to cater to him. The rooms were very clean and comfortable. There was a very noisy club next door that made it difficult to sleep. Also I thought that for the price we paid the hotel could have offered free WiFi in the rooms.
Proximity to business event. Room location: too noisy; not conducive to getting appropriate rest during a business trip. Front desk: did not accommodate our request upon arrival. We were moved to a room 2 floors higher, same room location, same noise level.
We brought our dog with us, and they were very welcoming and accommodating...he got treats, a new leash, and they even offered a dog bed! And, they didn't give us a hassle when we wanted to leave the dog in the room while we went to dinner. I think the dog had as great a time as we did! The location wasn't the greatest if you are looking for "things to do" right there in the neighborhood, but for our needs, it was perfectly fine!
Amazing room with a view of the Hudson River. Excellent service from staff. The evening wine reception is a nice touch.
On Sunday nites, club next door is so loud well into the nite making it virtually impossible to sleep. All light fixtures lack dimmers and all contain very high wattage cold fluorescent bulbs Lighting in room is horrible. Hvac is not well regulated. Room would get very cold and the only option is too turn off and wait for it to get unbearably hot
Good location, 10 minute walk to Times Sq. No coffee/tea making facilities in room. Drinks expensive.
Very nice soap and shampoo Toilet paper poor, coffee stand in the morning moved away very early. At 9:30 it was already moved away. from the five opportunities we could only use 2.
I liked that it was in walking distance to time square. I wish that when the staff tels you that they will get you side by side rooms that when you go back they don't tell you that they are not suppose to move any rooms around. Then take thirty min. and 3 people later to get it done.
Walking distance to times square and the subway, some bars and restaurants nearby (hells kitchen area). And talk about bang for your buck, they validate parking, free wifi, some small stuff for breakfast. This place was a perfect hotel to crash at while exploring the city, I would stay again for SURE! The rooms were small, but typical for ny. The vending / ice was pretty sparse, but I've noticed that's getting typical for lower cost hotels. Must be how they're saving money. It's a little bit of a walk to the subway, not a big deal for me, but if it's really cold or you just don't feel like walking, it's a little inconvenient.
Clean and uncluttered Good service I came in early and couldn't check in til 1:30 pm.
I choose to optimize my room for quiet: I received what must have been the quietest room in the building. Staff was helpful and friendly. WiFi worked well and was simple to engage. Breakfast area was crowded.
I liked that the room was very clean and the bed was very comfortable. They offered free breakfast although I was not able to take advantage of that but I was excited that they had that to offer. The hotel as a whole was very clean and you could tell that there was good upkeep of the utilities in the building. For the most part, the staff was very helpful when I had questions and it was easy to get to a place of transportation from my building because there was a main street just to the left. I wish my room had a better view of the city because it was in the back of a building so my view is of a parking lot but that is just a preference for me. I also did not like the the house cleaning it had to be done at a specific time because I was not prepared when the woman came but she let me know that if she did not come now she cannot come again. I also had a late flight so the early check out fee was a little much to me but I understand that as well.
loud. unfriendly staff. i got put in a room in the basement next to a huge ice machine. every hour all night it made big noise that woke me up. i asked to change rooms and they laughed at me.
The room was small, but very nicely arranged. There was a bathtub that I used for relaxation. The view from our room was nice and bright. There were fruits at the breakfast. Breakfast space was limited for all the guests and that makes people like me who prefers to take his time eating breakfast hurry, because watching others standing doesn't feel right. It was not also so much vegan-friendly. There was oatmeal (as a source of protein) but I would like to suggest the hotel managers to add soy/almond milk, peanut butter as well so that vegans can use the cereals too. Vegan sausages (with request from guests) could also be a very good option.
Everything Necessary for a Business Stay is There. Lobby Small but Functional People Were very Friendly and Helpful Hotel was Clean and Convenient Rooms Are Very Small, but Hey! This is NYC in the 21st Century! Long Walk to Nice Restaurants