Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Läget är lysande och smidigt med utchekningen. Segt att checka in - Europaflighterna kommer ju ungefär samtidigt, onödigt lång kö.
Vi bodde på 39e våningen och hade fantastisk utsikt och New York känsla. Rent, sköna sängar och trevlig personal.
Att det låg så bra till på Manhattan. Vägglusen som bodde i rummet. Inte så kul att bli biten. Små rum.
Läget är bra, med gångavstånd till mångabra restauranger, Times Square, kort till tåget till Newark Liberty Airport. Rummet mycket litet, även med europeisk standard, löjligt litet med amerikansk. Hotell och rum äldre och skulle nästan kunna vara charmigt om det varit litet mer påkostat. Dock utan större skavanker, även om badkaret var nött, och rent så vitt vi såg.
Mycket centralt beläget hotell med nära till det mesta. Trevligt och professionellt bemötande av personalen.
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Clean rooms, Small rooms
Items of our luggage were stolen
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Centrala läget till Penn station ,Madison S Garden,Macys,shopping,mat- ställen ,mm. Rummen behöver uppdateras-slitna.Sängen OK! Dyrt bo centralt i NYC , Inget kylskåp -dålig airkond.(byggt 1912 ) STORT ! Mycket ljud dygnet runt- inne som utanför !
Riktigt bra läge
Läget, stort och bekvämt rum. Priset.
Bra läge, rymligt rum med sköna sängar Handdukar behöver inte bytas varje dag
Det centrala läget Mycket nedslitna rum. Stort behov av renovering
Utmärkt läge, bra värde för pengarna OK frukost
Ett litet charmigt hotell med mycket trevlig personal och bra service. Ett boende mitt i "smeten", ca 75 m till Macy's och Empire Stats Building ett stenkast därifrån. Ett hotell som jag kommer att bo fler gånger på. Den kontinentala frukosten är inte alls den kontinentala hotellfrukosten som vi är vana med där allt finns på bordet, utan här är det sparsmakat.
Rum som innehöll det man behövde, centralt läge och frukost på hotellet.
Utmärkt läge mitt i smeten med närhet till allt. Trist frukost men ack så amerikansk.
Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive. None.
Friendly staff and comfort of the bed! Tax additions to bill
Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again. Having to leave the hotel was a bummer
after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
When I first got to hotel to check in I was informed that the room I reserved was not available and that I never booked the king room. But this not true I had my confirmation number and the reservation saved on my phone. So she put me in a queen room and charge me 461.00 but the deal I reserved was for only 261.00. So when I check out I was told that 200.00 would go back in my bank but it still hasn't. So I will never book through kayak again. I was robbed 200 dollars and was giving wrong room.
Really a nice, modern hotel in a convenient location with friendly staff.
The man who checked us in was friendly, which was probably the only good part of the entire stay. Not 4.5 star hotel. Disorganized checkin/out, no security in lobby b/w bar and elevators, no bellmen to hail cabs, minibar not restocked, no 'do not disturb sign', ran out of bath mats (provided a hand towel instead), bad wifi, room designed for 1 not 2.
Excellent value. Free non-alcoholic beverages in the mini-bar.
This guest did not leave comments about this hotel.
Location, vibe, and accommodations were all very good. The cost of an latte/cappuccino was ridiculous!
The location. There was nothing special about the hotel. The room was very small. I did not like the laminate flooring. The bathroom was very small. Towels small. Had to request to have our room made up at 4:0' in the afternoon because housekeeping did not get to it.
This guest did not leave comments about this hotel.
The staff was very friendly from the moment I checked in. I had an unobstructed view of Lower Manhattan's skyline which was gorgeous. I visit New York a lot to see my daughter. I will definitely be staying here again.
New, clean, and excellent helpful staff. Bar and restaurant on site was a plus. Dogs yipping in adjoining room. 2 dogs were left alone in the room and barked incessantly! There is a Chelsea Dog Hotel right down the street and would suggest people take their dogs there. Service dogs are a different matter.
Staff wasn't always accommodating to my needs. Certain employees went above and beyond to help. Others just hung up the phone when I needed help. Small rooms. Badly designed space. Inability to control temperature of room. Rude staff. The engineer was helpful but the front desk staff treated me like I was in their way and bothering them constantly
The front desk staff and manager were friendly and competent - they were very helpful when I became ill and had to extend my stay.
This guest did not leave comments about this hotel.
location, free diet coke and water! they didn't clean our room until 4pm which was a problem as we were trying to rest before dinner
Stort rent rum, mycket bekväm säng. Bra läge, nära de stora sevärdheterna. Vänlig personal och trevlig atmosfär.
Bra läge, skön säng, rent och ok för att vara ny. Kontinental frukost - bättre än ingen. Personalen var serviceminded. Vi hade bokat rökfritt rum, påpekat det speciellt I bokningen p g a sjukdom, tyvärr var alla rökfria rum slut så för att få rökfritt så var vi tvungna att betala mer för ett större rum. Hissarna är tålamodsprövande!
Trevlig personal, nära till allt på stan. Hög ljudnivå från fläktar på gården utanför hotellet
Bra läge och rimligt pris. Mycket bra säng. Det fanns en mycket högljudd fläkt på gården som man dock fort vande sig vid.
Perfekt läge, nära till allt Inte service inriktad personal, de flesta med knappt förstålig engelska
Location was great. The subway station was only half a block away. You can get anywhere in the City very quickly and easily. Herald Square is a neat place as well. Lots going on at night and day. Bed was very comfortable. My only complaint is that the breakfast area is too small - we were never able to sit and eat.
Staff was terrific--warm, friendly and always extremely helpful. The free wifi, included breakfast and location all made for a very comfortable stay. Nothing. It was a terrific stay.
seemed to be newly renovated and relatively clean seemed like there was a little wear and tear strating to occur
The excellent staff and good breakfast. Great location - would definately stay here again
The location was fantastic and i liked the security of swiping your card to get in the hotel at nightime. The breakfast eating area was way too small usually nowhere to sit. Also the rooms could be cleaned a little earlier.
Breakfast!! Towels and Shower Curtain smell very bad.
Emmanuel he is the best. The staff is very polite, everything is clean. I highly recommend it. No negative comments
Great view of the Empire State Building, very clean room, and overall a great stay! It was super close to the subway, but far enough away from Times Square that it wasn't crazy hectic. Only complaint-I requested early check in a week before, then upon arrival they said we couldn't check in til 3, despite getting a confirmation email that told me my early check-in had been granted.
Location The 2 elevators can't handle 20 floors
Location; comfortable and good size room; staff were helpful and friendly That the room was cleaned only every other day
good location close to all attractions, front desk staff were nice, room was clean, included breakfast When arrived to our room, a note was on our headboard: "Duvet covers & sheets are clean for your arrival" I sure hope so don't all customers need to have clean sheets and covers? Only 2 elevators, working staff would use it all the time to go between floors, waiting time too long. Breakfast are very salty, buffet not refilled fast enough. Hotel does not give Air miles points
The Hotel is in a great Location 1 min away from Macy's. very helpfull staff.. We will us this hotel for our next visit the New York.
Rymliga och trevliga rum. Fin utsikt mot Empire State Building. Något slitet. Det märktes att hotellet har varit med ett tag! Men det har en viss charm det oxå!
Väldigt trevlig personal. Bra städning på rummet. Centralt och bra läge. Rummen är dåligt isolerade, man hör alla ljud från gatan. Det ligger en brandstation i botten på fastigheten, och dom rycker ut ganska ofta.
Bra placerat hotell som tyvärr ej lever upp till 4 stjärnor. Städning,
Bra sängar, bra sängkläder, utmärkt rengöring av badrum och byte av handdhukar. Utmärkt mat i bar och restaurang. Állt verkade något slitet.
Mycket centralt! Nära till Penn station vilket gjorde det lät att ta sig till och från flyplatsen. Vänlig personal! Nej
Läget. Avsaknad av frukost.
Underbart hotel, perfekt läge, härliga sängar!
Servicen fantastiskt bra, läget perfekt om man är ute efter shopping. Rummen var rena och fräscha och inte alltför små. Enda nackdelen var om man ville gå till bra restauranger i närheten. Utbudet är då rätt begränsat. Vi fick dock ett kanontips på en restaurang bara runt kvarteret men utöver det fanns det inte mycket att välja på.
Jätteskön säng, fräscht rum, vänlig och hjälpsam personal.
Mycket bra läge. Sköna sängar. Rent och fräscht. Hörde inget från grannar eller korridor. Frukost ingår inte och är väldigt dyr att köpa till. Man kan äta i närheten av hotellet till nästan halva priset.
Staff are fairly friendly and responsive. The location is pretty solid, blocks away from various rooftop bars, Ktown, the subway, and Times Square (if you're into that sort of thing). 1. An advertised $15/person airport shuttle service turned into a $24/person airport shuttle service. Do not let yourself be fooled or you will find yourself on the LIRR to Airtrain like I did. 2. The rooms are small. Especially if you are staying in a room with a single bed. 3. Our AC unit caused a random pool to form by the window which resulted in some wet clothes when we woke up the next morning.
I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
I won't stay here again. They claimed that I had no reservation after booking on Kayak and Getaroom when I arrived at 1:45 AM. They weren't helpful in finding me a room until I noted that there was nowhere to go at that time in the morning. Sux.