Flyg till Albanien

Minus: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.

Plus: Friendly crew

Minus: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Minus: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Minus: Boarding tool a long time and late take off

Minus: Perfect flight

Plus: Uncomfortable seats.

Minus: Seats, and helping passengers when they have delays

Plus: Nothing

Minus: Everything.

Minus: Everything

Plus: After we missed our flight, we were provided with terrible customer service.

Minus: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Plus: The food was very good and inflight entertainment was excellent.

Minus: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Plus: Crew was awesome.

Plus: Short flight

Minus: Being on time

Plus: Pleasant staff, wonderful food, very pleasant flight

Minus: Nothing, everything was very good

Minus: This flight is apparently consistently late

Minus: Arms rest are pretty small

Minus: the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks.

Plus: Crew was good, cheap price

Minus: Rough landing, and very poor luggage service upon arrival

Minus: 4 hours late - no communication Rude flight attendants

Minus: The boarding Schdule

Minus: Free food and alcoholic beverages

Plus: Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever.

Minus: Honestly nothing. From start to finish great time.

Plus: Comfortable and Clean

Minus: Everything

Plus: Crew was fantastic!

Plus: Crew was business only.

Minus: More engaged crew. The

Minus: Only serving beef as meal in economy was not great. A choice would be better.

Plus: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Plus: The flights and food were good. no problems there.

Minus: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.

Minus: Staff smile more. More room.

Minus: I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!

Minus: It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself .....

Minus: I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min .

Plus: The seat was not as cramped as the Greenland Airways flight preceeding this.

Minus: Not having additional fees for baggage. Please disclose that as part of the ticketing.

Minus: Helpful flight attendant, kind check in attendant

Minus: The food especially the second meal or snack.

Plus: Flight was fine....

Minus: ....but departure wa delayed over an hour

Minus: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Plus: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Minus: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Plus: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Minus: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Plus: Swedish lady good, Spanish lady not as much.

Minus: Spanish lady.

Minus: Helpful flight attendant, kind check in attendant

Plus: SAS is excellent in terms of comfort and professionalism and care from the crew.

Minus: None

Plus: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Minus: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Minus: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Minus: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Plus: crew was pleasant

Minus: boarding was chaotic

Minus: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Plus: Nothing.

Minus: Please see statement from SFO-> CPH flight.

Plus: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Minus: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Plus: See previous note about lost bag.

Minus: See previous note about lost bag.

Minus: The food especially the second meal or snack.

Plus: the diverse amount of films

Minus: the food could have been better.

Minus: connection information very poor

Minus: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Plus: Overall Austrian was fine. Smaller plane and people were professional.

Minus: Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines

Plus: One hour delay after boarding due to loosing our “slot”

Minus: Timing!!!

Minus: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...

Plus: In flight crew worked hard

Minus: No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on

Plus: the diverse amount of films

Minus: the food could have been better.

Plus: SAS is excellent in terms of comfort and professionalism and care from the crew.

Minus: None

Plus: Great service. Very comfortable seat

Plus: Crew was business only.

Minus: More engaged crew. The

Minus: No wifi

Plus: Swedish lady good, Spanish lady not as much.

Minus: Spanish lady.

Plus: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!

Minus: They need to serve drinks with ice! US passengers need ice in their drinks!

Plus: crew was pleasant

Minus: boarding was chaotic

Plus: food good

Minus: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Plus: Made it

Minus: Nothing in particular

Plus: Crew was good, especially from Beijing to Copenhagen

Plus: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!

Minus: They need to serve drinks with ice! US passengers need ice in their drinks!

Plus: Very enjoyable great staff,

Minus: Lower prices

Plus: Boarding process was smooth.

Minus: Cramped seats, at least it was a short flight.

Plus: Great service. Very comfortable seat

Plus: Check in was so easy.

Minus: no peanuts?

Plus: Crew was very friendly and helpful. Entertainment had plenty of choices.

Minus: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Plus: Boarding process was smooth.

Minus: Cramped seats, at least it was a short flight.

Minus: Meal choices - only serving beef in economy was not great.