Flyg till Davvi-Carolina

Plus: Information sharing by pilots and crew. Economy class leg room is good.

Minus: All good up to the level

Minus: Boarding was crazy. Could not everyone in the gate area.

Plus: Customer care was super supportive

Minus: Inflight sandwiches

Minus: Time

Plus: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Minus: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Minus: Just the entertainment. Movies could be slightly better not a critic just a suggestion

Plus: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Minus: Nothing comes to mind. Keep up the good work.

Plus: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Minus: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Plus: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Minus: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Plus: nothing

Minus: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Plus: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Minus: It was late

Plus: Very nice people and helpful. Good attitude

Minus: Board was a bit disorganized and took much longer than I am used to even on full planes

Plus: Great crew.

Minus: Entertainment system malfunctioned constantly

Plus: Calm and safe, just like I like it.

Plus: See previous comments

Minus: See previous comments

Minus: Time

Minus: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plus: Crew were excellent

Minus: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Minus: Still don’t have my luggage yet

Plus: Loved everything! Including the food.

Minus: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Minus: Boarding was awful

Plus: Punctuality and professionalisms were at the best

Minus: All ok

Plus: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.

Plus: inflight staff are good but on the ground staff at airport need a great deal of improvement

Minus: Delayed arrival at Bangalore by more than 1 hour.

Plus: Uncomfortable seats

Minus: Nothing

Plus: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Minus: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Minus: Just the entertainment. Movies could be slightly better not a critic just a suggestion

Minus: The entertainment did not work good the entire flight

Plus: La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno.

Minus: Food, entertainment program, pillows and blankets would have been nice,

Plus: The aircraft was barely half full.

Minus: Delay due to fog at LHR, but this is not the fault of the airline

Plus: Flight arrived on time

Minus: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Plus: Crew were excellent

Minus: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Minus: Time

Plus: The crew was really good

Plus: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Minus: Food a bit bland and uninspired

Plus: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Minus: Only the other trip by air with Finair

Minus: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Minus: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Plus: Usual faultless KLM experience

Minus: Nothing.

Plus: Customer care was super supportive

Minus: Inflight sandwiches

Minus: Boarding was crazy. Could not everyone in the gate area.

Plus: Decent price for economy comfort seat, 4A.

Minus: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Minus: Delay due to strike

Minus: Information on arrival time was not correct

Plus: Terrific hot breakfast in bus. class

Minus: Window did not darken like the others.

Plus: Yes

Minus: Maybe the entertainment choices

Plus: Crew and food

Plus: Seats were comfortable. The crews were helpful.

Minus: Cleaner bathroom on the plane.

Plus: Nothing

Minus: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Plus: The plane needed more leg room.

Minus: The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle.

Plus: Crew and service was amazing

Minus: Paid $28 for internet and it didn’t work

Plus: The boarding was great and moved very well. The crew super friendly and helpful.

Minus: More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not.

Plus: Loved the smooth ride.

Minus: Bathroom was pretty nasty

Minus: Time

Minus: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plus: The crew tried to be helpful but were equally frustrated with the ground crew.

Minus: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plus: The crew was professional & friendly

Minus: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plus: Decent price for economy comfort seat, 4A.

Minus: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Plus: Flight was on time.

Minus: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plus: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Minus: Time

Plus: Confort and kindness

Minus: It was too cold

Minus: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plus: They hand out wine like it's candy

Minus: Also, they hand out wine like it's candy - be careful!

Plus: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Minus: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Plus: Lufthansa is a great airline.

Minus: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Minus: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Minus: Delay due to strike

Minus: Time

Plus: Klm's consistantly high standards in everything they do.

Minus: Nothing

Plus: The crew tried to be helpful but were equally frustrated with the ground crew.

Minus: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Minus: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Plus: The crew was professional & friendly

Minus: Food was terrible honestly, entertainment system didn't work on 1st flight.

Minus: It's KLM. What else do you need to know.