Flyg till Tennessee

Plus: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Minus: Nothing,just the seats. Cleanliness was perfect

Plus: The plane size & comfort was excellent. The staff were very friendly

Minus: N/A

Plus: The crew was very kind

Minus: Still don’t have my luggage yet

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Minus: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Plus: The crew was very kind

Plus: Impressive service... amazing crew, very friendly and professional

Minus: Too warm in the cabin

Plus: Flight was fine

Minus: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Plus: Crew members were very friendly.

Minus: It would help to train them on how pour wine without spilling.

Plus: Crew were polite

Plus: safe trip

Minus: no entertainment, no food, would like to be aware no food

Plus: Glenlivet whisky for free

Minus: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Minus: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Plus: Crew.. single person was okay. Overall company operation plus late flight was poor

Minus: Luggage handling could be better. Flight on schedule will be good.

Minus: A refund. I tried to cancel but.they would not let me.

Plus: The fact that we had dinner and a snack was great! The crew were fantastic!

Minus: It was a bit cramped but overall it was a wonderful experience

Plus: nothing

Minus: everything

Plus: The crew was fabulous. Very helpful and upbeat!

Minus: The food wasn’t very good.

Minus: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Minus: 1 hour delay in departure from Lisbon

Plus: It flew

Minus: Nothing

Plus: The crew was good, and the airline tried to make our wait in the airport as comfortable as possible.

Minus: The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane.

Plus: There was an amazing variety of tv shows and movies. That is essential for long flights like ours was.

Minus: For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy.

Minus: It was at a good pace

Minus: Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!

Plus: Definitely pick comfort plus on this flight if you can. You can walk around a lot more on this flight compared to other flights. Food was really good! Recommend the overnight flights....

Minus: More leg room would have been nice...

Minus: Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!

Plus: On time

Minus: Nothing

Minus: Better choices for food

Plus: Felt safe withe the cleanest of the plane

Minus: Price

Minus: Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!

Plus: The plane was very new everything was good

Minus: Nothing considering the situation

Plus: The crew was amazing. But there were to many people on the flight for what’s going on. There were middle seats sold and people were upset.

Plus: Good

Minus: Good for now

Minus: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Plus: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Minus: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Plus: Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well.

Minus: Everything was great!

Plus: Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well.

Minus: Everything was great!

Minus: TVs/outlets on my side and section of the plane were not working.

Plus: On time

Minus: Nothing

Minus: When I pick up my bags

Plus: I liked the (free) upgrade to Premium Economy.

Minus: Food was ok but I recommend including a small salad with dinner.

Plus: Crew was very nice. Chocolates were very nice.

Minus: Come on guys for the price of the ticked you could have served us something more than a sandwich.

Plus: Yes

Minus: Maybe the entertainment choices

Plus: Very efficient.

Minus: Better airflow in cabin, letting you know about meals before getting to plane.