Flyg till Tennessee

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Plus: Usual faultless KLM experience

Minus: Nothing.

Plus: Flight was on time.

Minus: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Minus: Crew members in Amsterdam were very rude and disrespectful

Plus: Everything ran on time.

Plus: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Plus: The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff.

Minus: There was nothing that could be better - it was 110% perfect already

Minus: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Minus: We parked at the furthest possible gate in international. Ridiculous walk!!

Minus: Late

Plus: The crew was nice.

Minus: Everything is too cramped. The sound on the entertainment unit is terrible.

Plus: Greatseats

Plus: Gate was super close to the lounge.

Minus: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Plus: Captain gave us good updates on delay.

Plus: crew members are polite and clear in instructions

Minus: the check-in time is very long, need to open more counters

Plus: Food was extremely good for economy & professional & experienced cabin crew.

Minus: 747 showing its age!

Minus: Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together.

Plus: Nostalgic plane ride

Minus: Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space

Minus: Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing.

Plus: The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!

Minus: When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient. Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years.

Minus: We parked at the furthest possible gate in international. Ridiculous walk!!

Minus: Power outlet didn’t work in 34G so couldn’t get work done.

Minus: Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!

Plus: The crew was nice.

Minus: Everything is too cramped. The sound on the entertainment unit is terrible.

Plus: Great service.

Minus: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Minus: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Plus: Friendly service

Plus: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Minus: Proper communication by both BA and local handlers at the airport in Iceland.

Plus: the food was really good and the service was good.

Minus: the entertainment system for the trip from lhr to acc was a bit outdated

Plus: Entertainment system was decent.

Minus: Crew was pretty unfriendly abs the food was very poor.

Plus: ON time Flight

Minus: Nothing

Plus: Overall good flight

Minus: Free snacks and drinks