Flyg till Texas

Plus: Fast boarding

Minus: Slow in refuelling, got us delayed for 40-

Plus: Flight was on time.

Minus: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plus: Professional crew. Good simple check in.

Minus: Nothing.

Minus: Delay due to strike

Minus: Ability to check in earlier.

Plus: Promptness in service!

Minus: Food

Minus: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Minus: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Plus: Food

Minus: My flight delayed and I missed my connection

Plus: Turkish airlines is reaaly good

Plus: Food was good, crew was really helpful

Plus: Can't really remember.

Minus: Flight time respect. Earlier flights. Charging system for phone or comuperr and if there was internet availability in flight.

Minus: - Leave in time - Working onboard entertainment system

Plus: All

Minus: Keep up the same spirit

Plus: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Minus: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Plus: Nothing

Minus: Customer service

Minus: The entertainment did not work good the entire flight

Plus: Everything

Minus: Nothing

Minus: Late boarding

Plus: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Minus: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Minus: Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.

Plus: All in time

Plus: I got there

Minus: My luggage did not

Plus: The crew wasn’t very friendly and there’s very little legroom.

Minus: on time, but bad connection experience

Minus: We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason.

Plus: All what you served !

Minus: Everything is okey !

Minus: The flight from Cairo to Istanbul was delayed one hour and I missed my flight from Istanbul to Houston and i had to get a visa for $30 in cash and spend the night in Istanbul thus I will be arriving a day late in Houston. I was offered no assistance to avoid missing my flight. I had to run only to find my other plane left without me...

Plus: Great Friendly Cabin Crew

Minus: Entertainment System Poor choice of films - Bad Sound System

Plus: Nothing

Minus: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Minus: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Minus: Even a small coffee/tea service would be a nice addition.

Plus: The crew.

Minus: The time between flights.

Minus: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plus: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Minus: Flight was delayed, had to run to my next connection flight.

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Plus: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.

Minus: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-

Plus: meal

Plus: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Minus: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Minus: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Plus: Very good crew who were welcoming and attentive

Minus: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!

Minus: 4 hs delay

Minus: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Plus: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Minus: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Plus: Crew was excellent, seats were comfy.

Minus: The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time

Minus: Just to improve on the services and hospitality but there are really good

Minus: Very comfortable and well run.

Plus: Nothing

Minus: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.

Minus: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Plus: Crew great.

Minus: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plus: The connection was way too tight.

Minus: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plus: It got us to Atlanta on time.

Plus: On time, service was good

Minus: Food, I can't understand why the main course has such a poor taste and looks like it was eaten before.

Minus: The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting.

Minus: On time

Plus: Flight attendants

Minus: Free water please!

Plus: it was fit on me

Minus: tap water for free?

Minus: Ability to check in earlier.

Plus: The crew saw I was travelling with my young son; baby and elderly parents. We were placed at the front of the crew and were kind enough to allow me to board first.

Minus: Most passengers had to put cabin bags into the hold. These were taken at the gate, it would have been nicer to have had this notified by text or when checking in so the bags could have been left at the check in desk.

Minus: Difficult trip and costly delays both ways. Going to Cairo from Istanbul we were delayed 5 hrs so we arrived at 1AM instead of 8:30PM the night before.

Plus: The crew was great and service and meals where wonderful

Minus: The flight from Cairo to Istanbul was delayed one hour and I missed my flight from Istanbul to Houston and i had to get a visa for $30 in cash and spend the night in Istanbul thus I will be arriving a day late in Houston. I was offered no assistance to avoid missing my flight. I had to run only to find my other plane left without me...

Minus: Just to improve on the services and hospitality but there are really good

Plus: meal

Minus: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Plus: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.

Minus: No food and no entertainment during the flight (which makes it similar to low cost flights).

Minus: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Plus: Flight arrived on time

Minus: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Plus: Decent price for economy comfort seat, 4A.

Minus: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plus: Comfort

Minus: Internet

Plus: Great crew.

Minus: Ran out of business class meal. Substituted a Econ class.

Minus: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Plus: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Minus: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Minus: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Minus: Even a small coffee/tea service would be a nice addition.

Plus: Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief .

Minus: Bigger seats for 10 hour flights

Plus: Crew and service was wonderful even on a shorter flight

Plus: All what you served !

Minus: Everything is okey !

Plus: Very friendly crew Decent food Excellent airport

Minus: List friendly check in process At the check-in counter, he falsely claimed that he couldn’t accommodate a husband and wife together. I’m sure they could’ve Done better