Flyg till Pennsylvania

Minus: Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good.

Minus: Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water.

Plus: Entertainment and helpful staff

Minus: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin

Plus: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Minus: No. Keep up the good work!

Plus: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Minus: Move the drapes a few more inches back.

Minus: It's KLM. What else do you need to know.

Minus: Bigger seats the new ones are way to narrow

Plus: Usual faultless KLM experience

Minus: Nothing.

Plus: Very friendly crew, very clean cabin, very comfortable seats

Minus: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Minus: It was good enough.

Plus: comfortable seats, quick flight

Minus: in-seat entertainment and a full salami sandwich instead of half for snack

Plus: The crew was amazing! The plane ride was smooth!

Minus: You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules

Minus: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Plus: Good organization, good hygiene, polite crew.

Plus: There was an amazing variety of tv shows and movies. That is essential for long flights like ours was.

Minus: For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy.

Minus: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates

Plus: The raw was empty and I could sleep whole 10 hours

Minus: Choice of movies and TV programs

Plus: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.

Minus: Movies available weren't to my taste, which isn't of great importance anyway.

Plus: Nothing

Minus: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits

Plus: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Plus: Seats were comfortable.

Minus: There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!

Plus: Nothing, the flight was cancelled due to COVID-19. And your automatic survey should never have been sent. Have enough audacity to change the settings so I’m not sent this for a flight that never happened.

Minus: If I could have taken the vacation I’ve been planning and looked forward to. You can’t change international border restrictions, but don’t send me a survey to review a flight that wasn’t even possible.

Plus: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Minus: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Plus: Entertainment

Minus: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Plus: Seats were comfortable

Minus: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Plus: Wasn't awake, can't say

Minus: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Plus: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Plus: Crew is amazing

Minus: Nothing

Plus: Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent.

Plus: Great service and yummy food.

Minus: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Minus: Could be better, say, like with Singapore Airlines..

Minus: A better breakfast...

Plus: The movies in the flight

Minus: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Plus: Crew is amazing

Minus: Nothing

Plus: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Minus: I hate paying for water but I seem to do this all over town.

Plus: The plane was very new everything was good

Minus: Nothing considering the situation

Minus: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Plus: Amazing crew

Plus: The crew was good, and the airline tried to make our wait in the airport as comfortable as possible.

Minus: The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane.

Plus: The crew members were so sweet.

Minus: Flight was late. I missed my connection.

Plus: The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum.

Minus: Food and seat comfort.

Minus: To arrive on time.

Plus: uncomfortable seats

Plus: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Minus: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Plus: The plane was very new everything was good

Minus: Nothing considering the situation

Plus: Everything about the flight

Minus: Nothing

Plus: Everyone was perfect...!!!

Minus: We need a real meal, we appreciate the snacks but real meal is necessary.

Minus: Still don’t have my luggage yet

Plus: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Minus: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Plus: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Minus: Nothing,just the seats. Cleanliness was perfect

Plus: Comfort

Minus: Wifi on klm

Plus: One hour delay after boarding due to loosing our “slot”

Minus: Timing!!!

Plus: Service was very good

Minus: Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.

Plus: Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines

Plus: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Minus: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Minus: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Plus: The first part of the trip was cancelled without notice or help of any kind

Minus: Assistance from Delta

Plus: Good organization, good hygiene, polite crew.